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CincopaReviews 53

4.1
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Cincopa Reviews Summary

Cincopa generally enjoys a positive reputation for its user-friendly platform, which allows customers to create professional media presentations without extensive technical skills. Users appreciate its diverse templates, fast performance, and effective customer support, which often enhances their website quality and marketing efforts. However, significant concerns arise regarding customer service responsiveness, particularly in cancellation and billing issues, with some users feeling misled by pricing and service terms. Overall, while many find value in Cincopa's offerings, the company must address its support and transparency challenges to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
7
value
7
shipping
5
returns
5
quality
7
Greece
1 review
0 helpful votes
Follow Vangelis V.
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Cincopa is the best!
September 27, 2017

- It's real simple to create what you need with Cincopa:

A. There is a lot of photo and video templates that can help you for your site or blog.

B. You can upload your photos or videos straight from your computer and your mobile phone or using email, dropbox, instragram and more

C. With a premium account you have really a lot of traffic and storage space.

D. You can add extra users as administrators and that's a huge tool for companies.

Date of experience: September 27, 2017
RU
1 review
0 helpful votes
Follow Pavel K.
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What do I like about Cincopa? A simple interface and an excellent choice for every taste. There is a free account.
Do not really like the prices, too expensive. But there is a $ 99 rate for ever that fits most.
A good resource that can help a bunch of problems, but not everyone knows about it.
We have posted on the site a large gallery, which is quickly loaded and does not require any knowledge.

Date of experience: September 27, 2017
Delaware
1 review
0 helpful votes
Follow USS J.
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Great Media Hosting Service
September 27, 2017

It was decided to move our website into the 21st Century. The original
USSJohnston.org site was built using FrontPage and first went live in
1999. 2017 saw a major upgrade under the hood of the site. The site was
Moved to WordPress to handle all of the content management.
Unfortunately, WordPress did not have an audio player or a plugin that
Met our requirements. Our goal was to provide a responsive media control
That looked good on the site, was hosted off site, started playing once
The page loaded and allowed users to pause the playback. While many
Players out there offer the majority of those features, Cincopa was the
Only one that provided all of the features we were looking for,
Especially responsiveness.
Cincopa provided us a location to host our audio file that was fast and
Reliable. Cincopa provided multiple templates to choose from for the
Player controls with a multitude of styling option. Setup was very
Straight forward and easy to setup on the site. We were able to go back
To the Gallery and make the needed adjustments until the player was just
The way we wanted it to look and function. Finally our number one
Priority of being responsive, no matter the screen size, was met with
Flying colors.
For anyone looking for a responsive, hosted, 100% style-able media
Player control (audio and video) to put into your site, Cicopa can handle the job for you.

Date of experience: September 26, 2017
Israel
1 review
0 helpful votes
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Perfect gallery host
September 18, 2017

I find Cincopa to be a very useful and flexible gallery tool, which enables to present my work in a perfect way. It is extreemly easy to use, even to non-skilled web site developers, and has a huge amount of options to choose from. Cincopa lets me introduce images of my work on my portfolio site, in an easy to use and impressive way. It also has easy to use video hosting and video platform

Date of experience: September 18, 2017
Ireland
1 review
1 helpful vote
Follow Joana C.
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I needed customizable photogalleries for my website and the solutions I found in Cincopa fitted my needs perfectly. It's very easy to use, mobile friendly, we can choose from a lot of different options in terms of layouts, and we also have a lot of features we can customize. A lot of modern and appealing options.
I would recommend it to anyone who has a website where they need to embed media in a easy way, creating beautiful galleries, with photos and videos.

Date of experience: September 8, 2017
Wisconsin
1 review
4 helpful votes
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When I started I only thought it was for audios, but I found out there were images you can use, videos, and a lot more. Cincopa definitely is a great way to get my audios on my website. I own a music service called Songplay where you can listen to your favorite songs for free without ads, and Cincopa's been doing a good job powering Songplay.

Now it's not to say it doesn't have it's problems... like there's some features I'd like on there but they're minor for anyone who's not me. Like you can't hide the playlist and previous track button for the Songplay Radio service. But I messed around with the coding and got it. You can still click it, but the icon's missing so it's hidden.

Overall, I recommend Cincopa who's in a similar spot as me. I have no problems and things work flawlessly.

Date of experience: August 14, 2017
Chile
1 review
3 helpful votes
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Cincopa geos where other media hosting sites do not. I have searched long and hard for a site that would host a 20 minute podcast for free. There is absolutely no pressure to upgrade if you don't want to. If you do, you have several plans to choose from, according to your needs.

And, let's face it. What is a product or service without good customer service? You won't be disappointed with Cincopa's.

Date of experience: August 11, 2017
California
2 reviews
6 helpful votes
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I can say this video player works without a glitch in my WordPress blog. Annotations and video captions allow to make the video a little more informative (you can add links with custom text).

Date of experience: June 19, 2017
Switzerland
5 reviews
6 helpful votes
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I'm using Cincopa media plugin to add video and image galleries to my WordPress-based small business website. I like the variety of templates for galleries and slideshows. My website has up to 10K visitors per month so far. However, the user flow keeps growing and I'm starting to feel a little desperate since the current bandwidth is not enough. Probably, I'll need to upgrade to a bigger plan, but it will cost me extra money.

Date of experience: May 18, 2017
Ukraine
3 reviews
11 helpful votes
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I used Cincopa to market my blog and diversify video content. I created a video portal and customized a few video players to entertain my visitors and I saw that my video stats started to grow and people began to visit my site more often.

Date of experience: April 17, 2017
Texas
2 reviews
9 helpful votes
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I'm sending multiple emails to customers and my emails often contain videos. I had used YouTube to embed videos in emails for years, but I moved to Cincopa approx. 6 months ago. Because it's important to me to figure out which email recipients have actually viewed a video in my email and how well they have been engaged, I found that Cincopa's video analytics provides a deeper isight. What I like is that video analytics stats can be tied to stats from MailChimp. This enables me to see every recipient's email address and name in the video analytics user feed. Then, I can track their engagement with video heatmaps and find personal details about each one, such as their IP, device type, etc. Pretty good.

Date of experience: April 11, 2017
New York
1 review
9 helpful votes
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I tried this service in December 2009. It didn't do what it was advertised to do. I emailed the company asking for directions on how to get one of their plug-ins (to use in my Wordpress website) to work. The guy at Cincopa (*, the owner) just emailed me marketing/advertising claims about what the plugin would do, rather than actual directions on how to get it to do what he claimed it would do. Finally, I emailed and asked for a refund. He flat out refused to refund my money.

It gets even worse. One year later (December 2010) Paypal deducted the $50 cost of this Cincopa product/service again. I had forgotten to cancel the annual Paypal payment to Cincopa that I had to set up for my original payment to this scam company in December 2009. I emailed * at Cincopa many times in December 2010 and January 2011 asking him to please refund this accidental payment, highlighting that I had never used nor would I be using his services and that he'd kept my payment a year earlier. Again, * arrogantly, flat out refused to refund my money, even though he'd scammed me a year earlier, knew I'd never used nor would I be using his ineffective products.He also threatened to go after me with attorneys if I posted any comments like this online.

Stay away from Cincopa. This guy is the most unethical scam artist I've ever encountered. He is apparently in Brazil, although I plan on researching this further, so he might be outside US law (although I intend to file a complaint with the US government).

*Personal information redacted by admin

Date of experience: March 11, 2011

About the business

A multimedia platform provider of comprehensive, rich media kits, enabling you to create, host, deliver and manage enhancements to your website.


cincopa.com
Founded in 2007
Sao Paulo, Brazil