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ChowhoundReviews 23

3.6
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Chowhound Reviews Summary

Chow Hound enjoys a strong reputation for its quality food offerings and exceptional catering services, with many customers praising the professionalism and friendliness of the staff. The website is recognized as a valuable resource for food enthusiasts, providing reliable reviews and easy-to-follow recipes. However, there are notable concerns regarding product availability, as several customers reported frequent stock shortages, prompting them to seek alternatives. Additionally, some feedback highlighted dissatisfaction with specific menu items and hiring practices. Overall, while Chow Hound excels in customer service and food quality, addressing inventory issues could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

11 reviews
64 helpful votes
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Useful Forum for Foodies - Chowhound is very useful for finding advice from local foodies on specific restaurants. The restaurant search functionality is acceptable (e.g., you can enter a city name in the search box and find all references to that search term). However, the site would be even more user-friendly, and it would be easier and quicker to find restaurants, if the content was organized in more detail, or in a more logical fashion.

Here's an oblique analogy: I see Yahoo as a "Table of Contents," whereas Google is an "Index." Most often, I search using Google because I find it easier to search for specific words in an Index, rather than browsing through a Table of Contents. Chowhound's search functionality is index-based, which similar to Google, rather than Yahoo. Having said that, when I search for restaurants, I would prefer to look through a Table of Contents. For example, I would prefer to browse through a category of "Restaurants in San Jose - Average cost per meal under $15" (a la Table of Contents) rather than digging through a list of numerous results when I enter the search term "San Jose." Bottom Line: I wish that Chowhound's search was more like Yahoo, rather than Google -- given the nature of local restaurant search.

Date of experience: May 12, 2007

About the business

Chowhound helps the food and drink-curious to become more knowledgeable enthusiasts, both at home and while traveling, by highlighting a deeper narrative that embraces discovering new destinations and learning lasting skills in the kitchen.