business logo of Cherie Day

Cherie Day

cherieday.com
casual, chic womenAge 26-45
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About the Business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


cherieday.com
China
Founded in 2019
Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: service@cherieday.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
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Reviews Summary

Cherie Day has a rating of 3.2 stars from 224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cherie Day most frequently mention and customer service. Cherie Day ranks 94th among Women's Clothing sites.

service
104
value
24
shipping
23
returns
22
quality
193
This company does not typically respond to reviews

Instant Feedback

3,306 reviews
Utah
1 review
1 helpful vote
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I ordered a dress that looked beautiful in the picture. Shortly after I realized I had ordered the wrong size. I emailed them about canceling the order or changing the size that same day. It was on a Sat. On Monday I received an email reply that the order had already shipped. I asked about their return policy and they emailed me a link to it. When I received the dress a few weeks later it was a very thin, poor quality dress with an incredibly poor quality snap in the front the showed. The material seems very thin, uncomfortable, and reminded me of a kid's Halloween costume. It was not pretty at all. This dress was $45 and $10 to ship. I emailed them asking for a return address, per website instructions. They offered me a $13 refund if I wanted to keep the dress. I replied that I did not want to, and wanted a full refund, knowing I would need to pay shipping. They then responded and offered me a $45 gift card to their sight and no need to return the dress. This is where I'm currently at. I don't think I want to even try another dress from their website, so I will see if they ever do send me an address to return it to for a refund. Waste of time and money.

+1
Date of experience: April 13, 2023
Virginia
3 reviews
0 helpful votes
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Good Company to Work With
March 25, 2023

This company is easy to work with. They keep you well updated on the status of your order and make it easy to return anything you may not want to keep.

Date of experience: March 25, 2023
Arizona
1 review
0 helpful votes
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White dress
March 25, 2022

It was easy to order online. I accidentally put the wrong address for my order and when I contacted them through email they quickly responded and fixed it. My order came earlier than I expected.

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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Customer Service is Everything
September 26, 2023

When I needed confirmation that a size correction was needed, it took too long to receive a response. When communication was eventually made, the customer service was excellent.

Date of experience: September 26, 2023
Tennessee
1 review
0 helpful votes
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Dissatisfied with merchandise
October 30, 2023
Updated review

I was so excited when I placed my order. The shopping was easy but when the dresses arrived; well what a disappointment. Fabric was disappointing and not soft.

Date of experience: September 29, 2023

Easy to order
September 22, 2023
Previous review

Easy to order

Date of experience: September 21, 2023
Maryland
3 reviews
2 helpful votes
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Where is my Order?
April 2, 2024
Updated review

Website had a lot of selections. I have not received my order. More concerning is that, after 10days, I have received no email communication about the status of my order.

Date of experience: March 23, 2024

Website is easy to use
March 23, 2024
Previous review

Website is easy to use

Date of experience: March 13, 2024
North Carolina
2 reviews
1 helpful vote
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Dress not sized properly
June 25, 2022

The dress was very pretty and perfect for the wedding. The dress was supposed to be an XL, it's more like a size 10. There is no size label on the dress

Date of experience: June 25, 2022
Illinois
2 reviews
0 helpful votes
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An Item never received
March 20, 2024

This could have been better if I could click on something to shop for another item. I couldn't see what to click on to go back to shopping. I ordered a dress. It never came. Did you charge me for it?

Date of experience: March 10, 2024
Massachusetts
2 reviews
0 helpful votes
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Very disappointed in the dresses I ordered.
May 14, 2024

The pictures of the dresses I ordered were adorable but what came to me was very cheap quality. Very disappointing. I'm returning both.

Date of experience: May 4, 2024
Nebraska
1 review
1 helpful vote
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This Company is a SCAM!
September 21, 2023

I keep getting autogenerated emails from this site & I NEVER get a response from a real person.
I HAVE NOT received my order which was placed the first of September. I can't get any additional assistance from Cherieday!

Date of experience: September 21, 2023
Arizona
2 reviews
0 helpful votes
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Summer dresses
April 2, 2024
Updated review

So far very easy with orders. Received the summer dresses and not what I thought I was supposed to get.

Date of experience: March 22, 2024

So far very easy
March 23, 2024
Previous review

So far very easy

Date of experience: March 12, 2024
Texas
1 review
1 helpful vote
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International - Credit card fee. $.56
May 16, 2024

I received the credit card charge of $.56 for an International Transaction. I am dissatisfied because that charge is not necessary.

Date of experience: May 6, 2024
Pennsylvania
1 review
0 helpful votes
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Order a dress on 3/9/24 and today 4/8/24 still hasn't arrive
April 19, 2024
Updated review

I had no phone number to contact your company to fine out were was the dress. It was a gift for my granddaughter or Easter

Date of experience: April 8, 2024

Great selections
March 29, 2024
Previous review

Great selections

Date of experience: March 19, 2024
New Hampshire
1 review
0 helpful votes
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I never received my order!
May 26, 2024
Updated review

Where is it!?I am going to dispute the charge and tell everyone on Facebook if I don't get a respond
Sue from this complaint!

Date of experience: May 15, 2024

Whalen I added to my bag, it was difficult to get back...
May 16, 2024
Previous review

Whalen I added to my bag, it was difficult to get back to shopping for more.

Date of experience: May 5, 2024
Minnesota
1 review
2 helpful votes
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Still haven't received my order
February 24, 2024
Updated review

I have contacted the company at least 4 times and still haven't received my order. It has been being processed for 12 days now. I am frustrated

Date of experience: February 17, 2024

Shopping and ordering easy I need this dress asap...
February 6, 2024
Previous review

Shopping and ordering easy I need this dress asap so we will see

Date of experience: February 6, 2024
Kansas
2 reviews
1 helpful vote
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Fast delivery with express shipping works!
October 21, 2021

Lots of fun choices - expedited shipping Ss need this dress for a trip leaving on 11/1 and pray I receive it in time. Look forward to seeing the quality of your products - if good, I WILL RETURN!

Date of experience: October 21, 2021
Idaho
1 review
0 helpful votes
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Shopping Exper
December 9, 2021

Great website. Loved how easy it is to navigate. Don't like that I have to keep writing right now though for your review.

Date of experience: December 8, 2021
California
2 reviews
0 helpful votes
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Order
February 26, 2022

I did not receive my order yet but the communication was great. Customer service was outstanding Will update when shipping is coming

Date of experience: February 26, 2022
California
1 review
1 helpful vote
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Good experience
September 5, 2021
Updated review

Good. Would like to see more filters and be able to magnify the image. Products were shipped lot faster than expected.

Date of experience: September 5, 2021

Good
August 29, 2021
Previous review

Good. Would like to see more filters and be able to magnify the image

Date of experience: August 29, 2021
Maryland
3 reviews
0 helpful votes
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2 out of 4 dresses have arrived.
March 20, 2024

Could not ever get product info to come up, therefore do not know fabric of any of these dresses, nor where they are made.

Date of experience: March 10, 2024