business logo of Cherie Day

Cherie Day

cherieday.com
casual, chic womenAge 26-45
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About the Business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


cherieday.com
China
Founded in 2019
Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: service@cherieday.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
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Reviews Summary

Cherie Day has a rating of 3.2 stars from 224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cherie Day most frequently mention and customer service. Cherie Day ranks 94th among Women's Clothing sites.

service
104
value
24
shipping
23
returns
22
quality
193
This company does not typically respond to reviews

Instant Feedback

3,306 reviews
Texas
1 review
0 helpful votes
Follow Diana V.
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Disappointed in dress.
August 16, 2024
Updated review

Tight in bust and I'm not busty! I live in Texas and thought it was cotton. Polyester doesn't work in hot humid climates!

Date of experience: August 6, 2024

New customer
August 1, 2024
Previous review

New customer

Date of experience: July 22, 2024
California
1 review
2 helpful votes
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Terrible
July 3, 2024

I bought a dress and it looked nothing in person like it did on the ad. The material was cheap and the colors were not the same. The company offered me an $11 refund for a $49 dress! This company will be out of business soon!

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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The quality was poor and the return service horrific.
May 18, 2024
Updated review

The dress I bought was poorly designed and did not fit. When I tried to return it, instead of getting return instructions, I got a slew of messages suggesting ways NOT to return it. I felt they were just trying to wear me down. The return policies are abysmal and unlike any I have encountered in buying from companies on the internet. It has been a dreadful experience.

Date of experience: May 8, 2024

Site would not accept valid AmEx credit card information
April 27, 2024
Previous review

Site would not accept valid AmEx credit card information

Date of experience: April 17, 2024
New York
1 review
1 helpful vote
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Tracking number worthless
August 30, 2024
Updated review

Only one picture of dress. But 2 weeks after ordering no dress. Tracking number doesn't work. Contacted them twice says be patient

Date of experience: August 19, 2024

Only one picture of dress
August 16, 2024
Previous review

Only one picture of dress

Date of experience: August 5, 2024
Alaska
1 review
0 helpful votes
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Awful.
May 7, 2024
Updated review

Same dress shown throughout shopping pages, with a max of only two color/print options per page. So I needed to peruse entire store to find color/print option I wanted. PayPal listed as a purchase option on site page, but not available when I checked out. Item now out of stock, yet shown continually in my feed on Facebook as available. This is exactly why I don't trust businesses unknown to me and would rather purchase through Amazaon.

Date of experience: April 24, 2024

Group all options for a style together!
April 24, 2024
Previous review

Group all options for a style together! So bothersome to search throughout entire dress option to see different prints per dress/blouse. Site says paypal, but not an option upon checkout.

Date of experience: April 14, 2024
Washington
1 review
0 helpful votes
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Haven't received the items I ordered yet!
September 6, 2024
Updated review

Haven't received the items I ordered yet!
I'm disappointed that I haven't received the product yet. They should have arrived by now.

Date of experience: August 27, 2024

So far so good!
August 27, 2024
Previous review

So far so good!

Date of experience: August 17, 2024
New York
1 review
1 helpful vote
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Lousy company
July 29, 2024

I ordered 3 items at a cost of $85. It took a month for them to arrive. The fabric on all items was listed as 100% cotton, but is obviously polyester ( no label with fabric content) I normally wear a size 10/12 but ordered an XL dress to make sure it was loose enough. It is too tight. Then I ordered a size L top according to the measurements in their chart, and couldn't even get it on. The pants were listed as "cropped" but turned out to be ankle length (I'm 5'7" so it isn't because I'm short) Return policy states that they can be returned within 30 days, but I just got offers of partial money return or lots of hoops to get through to return for 1/3 of what I paid. Ads on facebook say they come from U.S. but the label is from China! I will NOT purchase from them again.

Date of experience: July 19, 2024
Georgia
1 review
1 helpful vote
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Worst company ever, false advertising! I am trying for 8 days to return the clothes and they will not let me, this is not a reputable company, stay far away. Clothes are so cheap, maybe $8 worth of materials, looks nothing like the pictures.

Date of experience: April 28, 2023
Utah
1 review
1 helpful vote
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Unhappy
May 20, 2024
Updated review

This is the second device i have tried to get an order. It hasn't been the easiest one.
I finally placed an order, and received a notification a week ago that it was coming and to wait 24 hours before replying to the email. Well, I've tried two times to inform this business I still have not received it. I can't give a review of my order, but I'll be surprised at this point if anything will make me happy. I will not order again from here, and i will give them until Monday and will be canceling my order.

Date of experience: May 10, 2024

This is the second device i have tried to get an order
May 8, 2024
Previous review

This is the second device i have tried to get an order. It hasn't been the easiest one.

Date of experience: April 27, 2024
Utah
1 review
3 helpful votes
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Knock offs
May 10, 2022

I keep telling myself I'm not going to fall for these sites. I even tried to do a little research, don't know where they are getting their positive reviews from. Poor quality, cheap fabric, kind of like costume quality. And you can tell that they've tried to make a knockoff of the picture that they are showing, but the fit in quality and construction is nowhere near par.

Date of experience: April 9, 2022
Arkansas
1 review
1 helpful vote
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I ordered a dress & received it...very cheap quality fabric. I immediately told them I wanted to send it back. Now they keep haggling. Would I take $10 off and keep it, would I take half the money back, etc.
This company is a JOKE! If they don't pay, I've lost $50+. I WILL NEVER USE THEM AGAIN!

Date of experience: May 16, 2024
Florida
1 review
3 helpful votes
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Fraud & deception
April 4, 2024
Updated review

Ordered 2 dresses. Paid nearly $30 for expedited shipping to arrive in time for a special event. Never received ANY confirmation of shipping or expected delivery Never received merchandise nor ANY communication about my order & the special event has passed. I'm requesting a $93 credit to my credit card. I don't need or want this merchandise.

Date of experience: March 25, 2024

Hopeful it will fit flatteringly
March 25, 2024
Previous review

Hopeful it will fit flatteringly

Date of experience: March 15, 2024
Utah
2 reviews
6 helpful votes
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Don't go there!
May 25, 2022

I was looking for a dress for a special occasion. Social feed sent lots of suggestions. I did my homework and looked up reviews. Cherie Day looked like a reputable company and was reportedly an American company. Wrong. Comes from China. And guess what, after placing a nice big order, the dress that originally led me to them is now out of stock. What a shock. Bait and switch.

Date of experience: May 25, 2022
North Carolina
1 review
5 helpful votes
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Ordered a dress at price of $49. It arrived, poor dime store quality. Doesn't fit. Wrote to them asking for full refund and for instructions on how to return the dress. They offered me $12 and keep the dress. Or a $39 gift card but to their store! Then they offered me $20. Then $23! They play games and I know I will never get my full refund. Scam company.

Date of experience: March 4, 2024
Ohio
1 review
1 helpful vote
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My dress was too big and you can only communicate through emails. I paid $37.68 for my dress. I wanted to return and receive credit on my credit card. 1st email from CherieDay - wanted to refund $10 to my CC and offer me a $38 gift card and keep the item. I refused. 2nd email - they would issue $23. Refund to my CC in 5-15 business days and I could keep the item. It's been 15 business days and no credit refund. Return policy: We currently are unable to offer free returns service, so the return shipping must be made at your own cost.
Remember to give us a tracking number within 7 days after you receive the return address we provided. Otherwise, we are afraid that we will not accept returns and no refunds.
3. We are happy to refund the price of the item/s you returned (not including the original shipping fee as we had shipped it) after receiving the parcel and checking.
So, to ensure a successful return, please return via a standard shipping service that provides tracking number/ service. I decided returning the item and with me having pay for the return and the hassle of the return was to just take the $23. Don't buy from this company. Very poor quality and too much time to spend on a $38 dress that wasn't worth $5.00.

Date of experience: June 26, 2024
Australia
1 review
33 helpful votes
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2 stars because clothes look lovely. Has anyone actually received their clothes from Cherieday. Just seems odd that everyone is going to order but no comments on quality, sizing, delivery or returns.
TIA

Date of experience: October 14, 2021
Oregon
2 reviews
10 helpful votes
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I ordered a dress from them and immediately decided against it. I canceled and received email from them the refund was processed and I'd see it in 3-15 days. It is not 23 days and no refund was made.

Fraud company! Don't Buy from Them.

Will be reporting to Federal Trade Commission and Consumer Protection Agency.

Date of experience: March 29, 2024
New York
2 reviews
1 helpful vote
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50/50
February 2, 2024

The sizing was really hard to determine. I looked in detail at all of my purchases and sizing was very inconsistent. I placed my order anyhow and I'm hoping for the best. Also, concerned about the reviews on returning things. Hopefully everything fits!

Update-sizing seemed true to the charts. I'm keeping two of my four items ordered. Now to start the return process.

Date of experience: January 26, 2024
New York
1 review
0 helpful votes
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Horrific
March 25, 2024

Sent 4 emails to customer support regarding that I never received my order. No return e-mail response. No phone number available. Tracking number was deleted by you and could not traced. You billed my account regardless. No longer able to sign into my account. Do not shop on this site.

Date of experience: March 14, 2024
Rhode Island
1 review
0 helpful votes
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Disappointed
May 5, 2023

Cheap material, badly sewn. For the price I thought they would be better. You can find better made decent dresses at Walmart and Amazon for cheaper. I was very excited to receive them because they are the exact style I have been looking for, however, they are very cheaply made and unflattering. Please do not waste your time and money

Date of experience: April 5, 2023