I have dealt with this company several times and I have never had an issue with them. They are always happy to help anyway they can.
Evary thing was easy to do. From the artwork to the bordering and everything in between was simple add easy. Excellent and quick service!
I am very impressed with the support in designing my coin. The proof looks excellent. I cannot wait to see the actual coin.
Sales rep team is remarkable and made my ordering process experience very pleasant. Happy to do business with them again in the future. Thank you!
Ordering was simple, easy, and quick. No issues at all!
Excellent customer service. Ordering coins is a fast and smooth process.
Was able to call with a prior quote and have all my questions answered, easy and quick process.
Exceptional service start to finish. I had many questions and they were all answered promptly. Within 24 hours the artist provided multiple proofs for me to choose from. The coins arrived exactly in the time frame specified. Most importantly the final product is of outstanding quality.
Thank you.
Second time within one year ordering challenge coins from this company based upon my previous experience. As always the staff is quick to respond and modify artwork and does an excellent job in correspondence/communication with clients.
Truly satisfied with the finished products both times!
First time ordering challenge coins. Order was a duplicate design from prior years, but was recognized and redesign for my usage within 24 hours. Very satisfied with process and write-up. Unfortunately they were made in China - POW/MIA?
As always the team has come through! No matter what we throw at them they roll with it and produce something stunning, the respond to every single detail change without a quibble. I cannot recommend them highly enough. Well done!
It took a couple of emails and 1 phone call but everyone I communicated with was extremely customer oriented and very helpful and professional. We will definitely be ordering from Challenge Coins again.
Challenge Coins provided timely artwork and made requested changes very quick. Victoria in sales was extremely helpful and friendly and responded immediately to all of my request. Could not have asked for more.
Challenge Coins makes ordering lapel pins convenient. Immediate response makes it easy to place orders. Art department is efficient and fast. Service representatives are helpful and respond within the day of order.
All of my communication was extremely courteous and prompt! We were ready to purchase our challenge coins within only a couple of days from our first contact with the company. Their proofs of the design are also fantastic! You really get to see what the final product will look like. Great shopping experience!
Fantastic work! The in-house design team took our idea and made it so much better than we could have hoped. The final product is incredible- great quality, great packaging, and truly beautiful. Will undoubtedly be ordering again.
While I understand you can't guarantee delivery dates, it would be nice to have some sort of turnaround estimate included in the order experience to save me the time to get that. I'll definitely be asked, and it's better to say "estimated delivery is..." than "no guarantee"! Also: I somehow thought I was buying from Americans, but my coins shipped from China-I guess that's why the price was so good...
Challenge Coins has a rating of 4.9 stars from 587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, design team and quick response. Challenge Coins ranks 68th among Coins sites.