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Challenge Coins

How would you rate Challenge Coins?
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North Carolina
1 review
0 helpful votes
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Awesome customer service
January 19, 2023

I have dealt with this company several times and I have never had an issue with them. They are always happy to help anyway they can.

Date of experience: January 19, 2023
Pennsylvania
1 review
0 helpful votes
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Easy and great experience
March 22, 2024

Evary thing was easy to do. From the artwork to the bordering and everything in between was simple add easy. Excellent and quick service!

Date of experience: March 22, 2024
Pennsylvania
1 review
0 helpful votes
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HACC Coin
May 1, 2023

Everyone was very Helpful and Professional. The artwork was done in a timely matter and looked Great.

Date of experience: May 1, 2023
Tennessee
1 review
0 helpful votes
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Civil Air Patrol Challenge Coins
March 7, 2023

I am very impressed with the support in designing my coin. The proof looks excellent. I cannot wait to see the actual coin.

Date of experience: March 7, 2023
New Jersey
1 review
0 helpful votes
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Amazing!
October 13, 2023

The customer service I experienced was amazing, I had an issue with the website that was fixed with one quick phone call!

Date of experience: October 13, 2023
Arizona
1 review
0 helpful votes
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Easy and smooth process
November 13, 2023

Sales rep team is remarkable and made my ordering process experience very pleasant. Happy to do business with them again in the future. Thank you!

Date of experience: November 13, 2023
Missouri
1 review
0 helpful votes
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Excellent Ordering Experience
May 15, 2024

Ordering was simple, easy, and quick. No issues at all!

Date of experience: May 15, 2024
Vermont
1 review
0 helpful votes
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Wish the experience was a little more personal, dealing with email was frustrating and having to go back and forth.

Date of experience: June 14, 2024
Georgia
1 review
0 helpful votes
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Challenge Coins
May 3, 2024

Excellent customer service. Ordering coins is a fast and smooth process.

Date of experience: May 2, 2024
Maryland
1 review
1 helpful vote
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Great service via phone
February 23, 2024

Was able to call with a prior quote and have all my questions answered, easy and quick process.

Date of experience: February 23, 2024
MA W.
0 reviews
0 helpful votes
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Exceptional service start to finish
May 25, 2018

Exceptional service start to finish. I had many questions and they were all answered promptly. Within 24 hours the artist provided multiple proofs for me to choose from. The coins arrived exactly in the time frame specified. Most importantly the final product is of outstanding quality.
Thank you.

Date of experience: May 25, 2018
Jamie K.
0 reviews
0 helpful votes
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Second time within one year ordering challenge coins from this company based upon my previous experience. As always the staff is quick to respond and modify artwork and does an excellent job in correspondence/communication with clients.

Truly satisfied with the finished products both times!

Date of experience: May 10, 2018
Run f.
0 reviews
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First time ordering challenge coins
December 18, 2018

First time ordering challenge coins. Order was a duplicate design from prior years, but was recognized and redesign for my usage within 24 hours. Very satisfied with process and write-up. Unfortunately they were made in China - POW/MIA?

Date of experience: December 18, 2018
Angela C.
0 reviews
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As always the team has come through!
June 1, 2018

As always the team has come through! No matter what we throw at them they roll with it and produce something stunning, the respond to every single detail change without a quibble. I cannot recommend them highly enough. Well done!

Date of experience: May 31, 2018
Michelle M.
0 reviews
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It took a couple of emails and 1 phone call but everyone I communicated with was extremely customer oriented and very helpful and professional. We will definitely be ordering from Challenge Coins again.

Date of experience: November 3, 2017
Keith X.
0 reviews
0 helpful votes
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Challenge Coins provided timely artwork and made requested changes very quick. Victoria in sales was extremely helpful and friendly and responded immediately to all of my request. Could not have asked for more.

Date of experience: July 20, 2020
MP G.
0 reviews
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Challenge Coins makes ordering lapel pins convenient. Immediate response makes it easy to place orders. Art department is efficient and fast. Service representatives are helpful and respond within the day of order.

Date of experience: May 22, 2018
VERY P.
0 reviews
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All of my communication was extremely courteous and prompt! We were ready to purchase our challenge coins within only a couple of days from our first contact with the company. Their proofs of the design are also fantastic! You really get to see what the final product will look like. Great shopping experience!

Date of experience: May 4, 2018
Jeff Y.
0 reviews
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Fantastic work!
September 25, 2018

Fantastic work! The in-house design team took our idea and made it so much better than we could have hoped. The final product is incredible- great quality, great packaging, and truly beautiful. Will undoubtedly be ordering again.

Date of experience: September 25, 2018
Cobalt P.
0 reviews
0 helpful votes
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While I understand you can't guarantee delivery dates, it would be nice to have some sort of turnaround estimate included in the order experience to save me the time to get that. I'll definitely be asked, and it's better to say "estimated delivery is..." than "no guarantee"! Also: I somehow thought I was buying from Americans, but my coins shipped from China-I guess that's why the price was so good...

Date of experience: June 1, 2019

Overview

Challenge Coins has a rating of 4.9 stars from 587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, design team and quick response. Challenge Coins ranks 68th among Coins sites.

service
6
value
6
shipping
4
returns
2
quality
4

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1,051 reviews