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Cellification

How would you rate Cellification?
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GB
1 review
0 helpful votes
Follow Henry S.
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I've been a loyal customer of Cellification.com, and once again, they've delivered beyond my expectations.

Date of experience: December 29, 2023
Georgia
1 review
2 helpful votes
Follow Sindy S.
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CROOKS In my opinion!
June 4, 2023

A couple of months ago I purchased a new phone in a sealed box. What they shipped me was a way over priced dirty, poorly refurbished phone not in a sealed box and without phone instruction/manual. 100% crooks in my opinion. It wasn't no accident. Per their requirements to return a phone you have send it back with a receipt of sale
When I purchased my selected new phone in a sealed box through the internet they dragged $#*! on the shipping and they sent me a "sales summery" for a receipt. The difference between a sale receipt and a sale summery is a big difference. A sale receipt reflects the complete transaction whereas a sale summery is a brief snapshot of the transaction.
In their sale summery it only listed the type of phone
But omitted the condition of the phone IE: new and in sealed box.
So with that being said anybody in their right mind should come to the same beliefs as mine...they are crooks.
Screw me once shame...no to he'll with you. They screwed me once, I wasn't going to ship it back to them so they can screw me twice by saying my sale summery didn't reflect a new phone.
I regret not taking a snapshot of the advertisement of the phone
That clearly stated new phone in a sealed box before I submitted its purchase!
Oh by the way their phone customer service sucks too!
I can't stand liers and thieves!
I ended up purchasing a new phone elsewhere. Bottom line my advice to anyone thinking about doing business with this company...RUN! Run away as fast as you can don't do business with this company
Sincerely
Sindy schubert

Date of experience: June 4, 2023
California
1 review
8 helpful votes
Follow Al S.
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I'm angry so take my review however you like. I ordered an iPhone 2G unlocked for use internationally. Called three times so that I would have it before I left the country and each time they told me that the phone had already shipped when the website still said the order was pending. Of course the third time I called, they again said the phone had already shipped although this time they didn't lie to my face. I get the phone a month after I had place the initial order and when I open the box it's the wrong phone! Not to mention the phone was scratched up. Seriously WTF. Of course I had been out of town when it did finally come and when I call them back to get a refund (I could have exchanged it but now I didn't want to pay the company out of principle), they tell me that they can't do a refund because it was 2 weeks late but they'll exchange it if I pay for postage to ship the phone back to them. I eventually just gave up and just kept the phone they sent because I needed it. Do yourself a favor and do not order from this highly unprofessional company unless you like a) late products b) scratched up products c) bad customer service d) all of the above.

Date of experience: February 21, 2011
New Jersey
1 review
1 helpful vote
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Dear Mor!
March 18, 2011

Dear Mor! Thank you for your help. Just received my item and its exactly as described thanks for helping me to chose the right phone my son

Date of experience: March 18, 2011
New York
1 review
0 helpful votes
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Outstanding merchant that's easy to do business with. I'm so happy with my new galaxy A53, came just on time, thank you!

Date of experience: April 12, 2023
Sweden
3 reviews
9 helpful votes
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Got an unlocked blackberry for very cheap. I actually didnt trust it at first but then it came in the mail as promised. I'm a very happy customer!

Date of experience: February 12, 2010
GB
1 review
0 helpful votes
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Cellification.com exceeded my expectations! The phone I received is top-notch, and their customer service is exceptional.

Date of experience: December 29, 2023
GB
2 reviews
0 helpful votes
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My new phone from cellification.com is excellent. Their website is user-friendly, and the shipping was lightning-fast.

Date of experience: December 28, 2023
New York
1 review
0 helpful votes
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An experience above and beyond with my purchase. Great store I highly recommend! Purchase came quickly.

Date of experience: May 3, 2023
GB
2 reviews
0 helpful votes
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I can't express enough how pleased I am with cellification.com. The phone is fantastic, and their dedication to privacy is commendable.

Date of experience: December 28, 2023
Virginia
1 review
1 helpful vote
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Good site!
December 24, 2023

Good site, processed my order quickly and shipped it faster than I expected. Product came new as advertised and it works well with my carrier.

Date of experience: December 21, 2023
GB
1 review
0 helpful votes
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So happy with my new phone from cellification.com! The whole buying process was smooth, and the delivery was super fast.

Date of experience: December 28, 2023
New York
2 reviews
0 helpful votes
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A+ store
December 24, 2023

Great store fast shipping the phones I purchased fromm them just as described will buy more phones from them

Date of experience: December 23, 2023
New York
1 review
0 helpful votes
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Excellent experience from start to finish with such a phenomenal purchase. Had to get a phone quickly and they managed to fulfill that!

Date of experience: March 29, 2023
New York
1 review
0 helpful votes
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Had a recent order with them and it all went extremely easy and smooth. Got it on time and I'm super thankful for them being quick about it.

Date of experience: May 26, 2023
GB
2 reviews
0 helpful votes
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My recent purchase from cellification.com was fantastic. The phone's quality and their efficient shipping have made me a loyal customer.

Date of experience: December 28, 2023
GB
1 review
0 helpful votes
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I'm thoroughly satisfied with my purchase from Cellification.com. Their attention to detail and quick shipping are commendable.

Date of experience: December 29, 2023
New York
1 review
0 helpful votes
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When it comes to buying a new smartphone, choosing the latest and greatest model can be both exciting and overwhelming. If you're a tech-savvy individual looking for an upgrade, the Galaxy s21 from cellification.com may be just what you need.As a reputable online retailer, cellification.com has earned the trust of consumers who are looking for high-quality electronics at competitive prices. The Galaxy s21 is one of the most popular smartphones on the market today, and for good reason.This powerful device boasts a stunning 6.2-inch AMOLED screen that displays vibrant colors and sharp details. Whether you're browsing the web, streaming videos, or playing games, you'll be immersed in a stunning visual experience.One of the standout features of the Galaxy s21 is its triple-camera setup, which includes a 64-megapixel main camera, a 12-megapixel ultra-wide camera, and a 12-megapixel telephoto camera. This versatile system makes it easy to capture professional-quality photos and videos, no matter where you are.Under the hood, the Galaxy s21 is powered by a powerful Snapdragon 888 chipset and 8GB of RAM, delivering lightning-fast performance and smooth multitasking. With 128GB of storage space, you'll have plenty of room for all your apps, photos, and files.When you order the Galaxy s21 from cellification.com, you can expect a hassle-free purchasing experience and fast shipping. As a reliable and trustworthy online

Date of experience: June 22, 2023
Missouri
1 review
3 helpful votes
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I've placed an order about five days ago; however, the order status is still pending. I've called the customer service more than three times: the first time the guy who was extremly rude and had a Indian accent, I guess, said my card was declined. Therefore, I called my bank and they said the payment was approved. The second time it was the same guy answered the phone and told me it usually took them 1-3 days to process an order, so I waited. After 3 days I called them again. Luckily, I've got the truth this time, which was the phone that I was looking for was out of stock. By the way, there was another guy who answered my phone this time and his attitude was much better than the first one. Anyway, he said there was a used one and they could sell it to me with a discount (the price for the new phone was about 1,300, and they will sell the used one for 999). As a result, I bought the used one. The customer service said they would update the new price on the internet and refund the difference to my card within 2 hours. Unfortunately, it has been 30 hours since they promised me. The price is still the original price without a discount; the order status is still pending; and there is not a penny is refunded to my card. I am profoundly disappionted with their credit and reputation.
======================
I've called them today for the last time, hopefully, and cancelled my order, since there wasn't a refund on my card and the cell phone was not shipped; however, about changing the "pending" status on the internet within two hours, I was wrong. They said they was going to change it in their own system which can be seen only by their staff. Btw, their customer service asked me to delete the review on the internet. To me, it seems like they do care about their reputation, and it suprised me. Anyway, I will call my bank in 8 hours and see if they refund my money like they promised. If they don't, I'll talk to my lawyer and sue them without a doubt.

Date of experience: June 12, 2010
Pennsylvania
1 review
3 helpful votes
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BAD BAD BAD company,,,,, Cellification.com. Ordered a yellow, unlocked Motorola i580 phone from them. It said on their site to allow 1-3 days for them to process the order and then it would ship. Well I ordered it on Jan 10 and 3 days later my order status was listed as "Pending".

So I try to call, but they never answer their phone. I leave voice mail, but they never return my call. I send them a message on the "contact us" form on their website. No reply to anything. Finally my mom sits and keeps hitting redial over and over again and after about an hour some guy named "Melvin" answers.

"Melvin" tells her the phone has been shipped by way of USPS gives her a tracking number, and says if you have any problems here is my dirrect number.

Well the phone was not shipped, USPS had no record of the tracking number, and I got a recording when I called the dothead's direct number saying there was no such extension.

Two days later the phone finally ships according to their website. (That's funny because the "Melvin" swore to me the phone was already on it's way to me)

Finally today the phone arrives. I open the box and the phone is black not the yellow that I ordered, and it isn't "unlocked" (unlocked means I can use it with any service)

So after waiting 7 days longer than what the website says,,,,, and paying extra for unlocked,,,,,,, and paying extra for high visibility yellow, I get a black phone in the mail that is locked into only being able to use on Nextel.

I go in their website to see about a return. It says I have to call them to get the address to return it to. It also says I need an authorization number.

So again I try to call them and email them, and again it is no answer no reply.

Date of experience: January 22, 2011

Overview

Cellification has a rating of 4.2 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cellification most frequently mention customer service, new phone and top notch. Cellification ranks 9th among Unlocked Phones sites.

service
38
value
37
shipping
37
returns
35
quality
38