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CBDDYReviews 46

3.7
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CBDDY Reviews Summary

The company enjoys a strong reputation for its high-quality products and responsive customer service, with many customers expressing satisfaction with both the effectiveness and variety of offerings. Positive feedback highlights the prompt resolution of issues and the knowledgeable, friendly staff. However, concerns arise regarding the reliability of certain products, particularly with cartridge functionality, and occasional shipping delays, particularly during peak periods. Overall, while the company demonstrates a commitment to customer satisfaction and product excellence, addressing product consistency and enhancing shipping options could further strengthen its reputation.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1
Georgia
1 review
0 helpful votes
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The nightmare at CBBDY
April 25, 2020

I tried to order some full spectrum CBD distillate in syringes of 1 gram. The person who took my order said my credit card was ripe for fraud, and he couldn't run my credit card. He sent me a photo of some meter, that supposedly measured a credit cards worthiness I guess. I asked for a phone number so I could have my credit card provider call him, and see why he wouldn't accept a perfectly good credit card from a customer with an 800+ credit score, for an order just under $100, but he would not provide a phone number.
The strange thing is, I ordered 2 of the same product in January 2020, and had no problems.
John Pierce

Date of experience: April 25, 2020
christopher e. — CBDDY Rep
over a year old

The address provided is registered as a shipping forwarder, we don't ship to those any longer due to high fraud. Sorry

Idaho
2 reviews
1 helpful vote
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Great customer service
April 24, 2020

Before I ordered I had a question and called. My questions were answered and the gentleman I talked to was genuinely friendly and knowledgeable. I love the price and quality of the oil I purchased and the different kinds of hemp products in stock. I will definitely buy more in the future!

Date of experience: April 24, 2020
Minnesota
1 review
0 helpful votes
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Won't ship my order or refund
April 22, 2020

I placed an order on this site, everything seemed fine. But my card was charged and after several days of not seeing any updates I emailed Chris. He said, amongst the profanity and unprofessional writing, they had been having trouble with their card processor so they could not ship or refund me.

Total BS. If the process was broken they should have stopped taking cards online. And if they couldn't refund that way they should have done something else to make it right with me.

No effort in thier end at all, I wouldn't have been notified of any issue either, I had to ask.

Would recommend you take your business to someone who is actually concerned about their customers.

Date of experience: April 22, 2020
christopher e. — CBDDY Rep
over a year old

Apologize for this, we were locked out from all funds, our legal team is working to resolve this

West Virginia
2 reviews
0 helpful votes
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Many broken eyedroppers all were in a plastic bag at the top of the box with no protection.

Date of experience: April 21, 2020
Louisiana
3 reviews
9 helpful votes
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Excellent CBD products
November 12, 2018

Ordered $600 worth of CBD products off of their website. Received in just two days with fed ex. Wow!

Date of experience: November 9, 2018
christopher e. — CBDDY Rep
over a year old

Thanks for the review Josh. Customers like you keep us moving!

From the business

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cbddy.com
Greeley, Colorado (CO), United States