Buying from Casupo was very easy! I like they have apple pay as an option cause I couldn't find my wallet at the time. I also appreciate the email I received from the CEO or staff member asking me about my experience. It's so thoughtful to do.
As someone with a large head, glasses and a beard, finding a mask to accommodate those things has been difficult.
I just received my mask in the mail today and I couldn't be more pleased! The quality of materials is top notch and makes this feel very high end. The fit is great and the nose wire forms a nice seal around the nose to help hold the mask in place and stop my glasses from fogging up. I also think the thickness of the fabric helps keep the structure of the mask and stops it from clinging to my nose and mouth, providing a nice breathable feel!
My first mask was too small, but absolutely amazing craftsmanship. Lou emailed me personally and amazingly custom made a mask to fit me. I can not recommend this company enough.
Very large selection of bags and purses, I sat for 2 days choosing exactly what I want to buy. The choice was difficult but I made it.
I have purchased three now. Great company, super quality masks! Seem to be especially ideal for men, seemed large for me (female) but I got them as gifts for my adult sons.
Excellent customer service and the product is perfect! Great quality and just what we were looking for! Thank you sooo much!
Mask nose wire is too long making the mask too heavy and slips down the face. To compensate have to tighten the straps around ears that can hurt in short time. Won't buy again
Expensive item, slow delivery, and I don't like the mask. It's so structural, it gives my face a weird shape. It just way out and makes me look like I have a bird beak.
The quality, design, and thought around the mask I purchased made me feel like I was receiving a true product experience, rather than a cheap response to a demand.
Very professional and I love that you followed up and the thank you was a nice touch. I think this is a great product. Very well made and comfortable. It's just too thick for me to wear 12 hours a day.
I was expecting more comfort from a $25 mask. The fit was also a little different between the two different colors I received.
Shipping took longer than expected but customer service did stay on top of seeing if I was satisfied.
Comfortable, but I have a hard time keeping it in place, especially when speaking, as it often falls off my nose and to my chin- regardless of how I adjust it. It also severely muffles my voice since the fabric is thick and doubled up.
Ok. Shipping was fast, but the product quality wasn't so great. When I received the item the seam was already ripping out. I haven't been able to use this mask bc I am too afraid to wash it in fear that It may fall apart.
It was a nice experience, the mask is very nice, good fabric, the only thing I can said that I was not too happy about is that the mask has those big buttons/balls not sure what to call it. It's a little uncomfortable by your ears, other than that everything ok.
Good mask design. Best form fitting and very breathable. My only gripe is that I wish the elastic straps that go around the ears were more durable. One was severed by the plastic adustment breacket and is now unwearable. So, glad I bought two
Add material under the chin and dispense with the plastic packaging.
Nice looking mask and feels good on my face (except when talking, as it slides down my nose.
I bought 2 adult masks - the black and ocean blue. Great design and fit, super comfortable to wear for long periods of time. Like that you have the option to switch the ear loops to head straps.
I originally bought two items from Casupo total order value of $70 for a wallet and mask- like many others on here, great photos and website. I needed it shipped to Canada and I had paid for expedited shipping of $18.35. A month after I received the product, I received a bill charging another $18.35 by UPS - I then had to cover this charge on top of the shipping I had paid AND the gross order amount of $70. Two months later, UPS billed me a brokerage fee of $19.95 and insisted that the merchant did not file the letter of authorisation- thereby the receiver (the customer) would have to pay all charges. This was a total scam to me - as I've never ordered from a website that did not properly educate the customer at point of sale that these charges would apply especially as I had already paid for expedited shipping. Luz from casupo did not take responsibility and deferred back to the customer to accept all charges - in total for what I have purchased (I have paid $56 in levied fees for a $70 product). Read your purchase terms carefully with this seller, its been a terrible customer service experience and demonstrates just how unethical casupo can be to push the onus of levied charges on the end customer.
These are great masks with the filter pocket that I was looking for. The design is exactly as advertised and I feel safer now that I have a decent mask.
CASUPO is such an amazing company that truly cares about its customers and the community. Any questions you have will be quickly answered and the products are really high quality and made with care!
CASUPO has a rating of 3.8 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CASUPO most frequently mention customer service, great quality and face mask. CASUPO ranks 9th among Handbags sites.
Thank you so much Alicia!