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CanvasPeopleReviews 6,244

3.4

From the business

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canvaspeople.com
Founded in 2009
Lynbrook, New York, United States
+145
How would you rate CanvasPeople?
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CanvasPeople Reviews Summary

CanvasPeople has a rating of 3.4 stars from 6,244 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasPeople most frequently mention great quality, fast delivery and customer service. CanvasPeople ranks 1st among Photo Printing sites.

service
433
value
5,692
shipping
5,688
quality
5,785

Instant Feedback

142,809 reviews
Germany
1 review
0 helpful votes
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Awesome
February 21, 2020
Updated review

Very good! It's rare that these kind of services are this good.

Date of experience: February 21, 2020

Very good
March 22, 2020
Previous review

Very good

Date of experience: February 21, 2020
Virginia
1 review
0 helpful votes
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Love my canvases I've ordered and shipping is always been pretty quick. This is my third time ordering from CanvasPeople. I ordered 4 different prints this time around, usually I order only 1 at a time. I don't understand why each one of my prints were charged for shipping separately, but all 4 were sent in one shipment together. Seems like the individual shipment cost for each print makes up for the promo codes that was used for percentage off on the prints.

Date of experience: February 21, 2020
Virginia
1 review
0 helpful votes
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Paid extra for the touch up and it still looks awful. The picture is zoomed in WAY more that it should be and was LATE as well!

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2020
Ohio
4 reviews
0 helpful votes
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Very good product
February 15, 2020

Very good product but it's not totally free as advertised. Other than that, it's super easy to work with

Date of experience: February 14, 2020
Texas
1 review
0 helpful votes
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Canceled order, without my consent.
Checkout makes you believe product will be delivered sooner than expected
Spoke with representative. All they kept repeating was we are sorry, but...
I will never shop with them again
You can get better service and 1-2 day production at your local Walgreen. When they cancelled my canvas, a colleague mentioned Wallgreens photography does the same canvas prints.
I went to local Wallgreens, had my print within 24 hrs... incredible quality, framed for 50% less than Canvas People. Canvas people upcharge for everything they do. Wallgreens will give you the best quality for one price. Don't get fooled with all their advertising.

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2020
New Hampshire
1 review
0 helpful votes
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Love Canvas People
January 22, 2020

I wanted to add a note about including the whole picture including their feet.

Date of experience: January 21, 2020
California
1 review
1 helpful vote
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Buyer beware
February 17, 2020

I bought two canvas prints with the supposed holiday sale. The shipping was twice what I've paid for canvas prints elsewhere so that was no deal in the end. The prints were only ok and they were hung incorrectly. Instead of replacing them in full canvas people offered to replace them if I paid for half of the cost of shipping. Unacceptable customer service and policy. I will never use them again.

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Illinois
1 review
2 helpful votes
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Very satisfied
January 14, 2020

I just recently received my order I can honestly say w/o hesitation that Canvas People did a beautiful job & in a timely and professional manner

Date of experience: January 13, 2020
Georgia
2 reviews
1 helpful vote
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Print Quality Lacking
February 7, 2020

Canvas arrived in a timely fashion but the print and build quality just aren't there. I typically use other services- got a coupon for a hefty discount at canvas people and thought I'd print something for decoration in my studio (I'm a professional photographer, so I know how to prep a file and make a canvas pop) but the quality of the final print is so poor I wouldn't even give it away. I have since ordered a print from another company (using the same file) and it's gorgeous. I cannot recommend Canvas People.

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
Massachusetts
2 reviews
0 helpful votes
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Very easy and quickI was very satisfied with my order and the price and the quality I was very good I recommend this to anybody

Date of experience: January 3, 2020

Very easy and quickI was very satisfied with my order and the price and the quality I was very good I recommend this to anybody

Date of experience: January 3, 2020

Very easy and quick
November 23, 2019
Previous review

Very easy and quick

Date of experience: November 22, 2019
Illinois
1 review
0 helpful votes
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False advertisement of free canvas
December 29, 2019

If he's their mind they advertise a free canvas 16 by 20 and then charge you $55 for shipping and handling when the same canvas is $3 with other options up to $20... They say the shipping handling changes with the promotion and after multiple complaints trying to get a refund they offered a partial refund... They have good products I purchased before just buy everywhere they're specials are higher price than the normal prices and normal shipping and handling...RWAnderson

Date of experience: December 28, 2019
Alabama
1 review
0 helpful votes
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Was not satisfied
January 25, 2020

I was not satisfied with my canvas. I had created a collage for the canvas. When it delivered on of the pictures was cut all the way off. You couldn't see some of the words and the other pictures were half cut off

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2019
California
1 review
0 helpful votes
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0
December 23, 2019

0

Date of experience: December 22, 2019
Illinois
1 review
0 helpful votes
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Fantastic
December 22, 2019

Very easy to place the order and great shipping time.

Date of experience: December 22, 2019
Washington
2 reviews
0 helpful votes
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Disappointing
January 21, 2020

It took just over 2 weeks to receive my order. I ordered 3 canvas pictures after that and received them before this order. The delivery date changed 3 times. I hate DHL and don't know why you still use them.

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2019
Delaware
1 review
0 helpful votes
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Processing to long!
December 23, 2019

I had express shipping and 3 days later, it's still in production. I hope I get my item before Christmas.

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 20, 2019
Illinois
1 review
0 helpful votes
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Great company
December 20, 2019

I'm so impressed with how quickly I received the products and what great quality they are.

Date of experience: December 20, 2019
West Virginia
2 reviews
0 helpful votes
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Great service
December 22, 2019

Thank you for creating such great service. Reason I chose this business: Quick and easy experience! I am very satisfied

Date of experience: December 20, 2019
Indiana
1 review
0 helpful votes
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Order review
December 20, 2019

Product did not arrive by the time I was told it would be here

Date of experience: December 20, 2019
California
1 review
0 helpful votes
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Wrap around edges
January 18, 2020

I picked the photo edge border rather than a color. The picture repeats itself on the edges so there are people on the edges rather that the photo continuing. Quite disappointed in this. When hung on the wall you will be able to see this and it looks ridiculous.

CanvasPeople attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2019