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How would you rate Canon?
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RU
10 reviews
13 helpful votes
Follow Ionnt I.
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There is no other manufacturer I turst to make better cameras if not canon. I have bought quite a few goods fromt their store and not oce have I ever been dissapointed. Canon offers quality and that is why I will always prefer it. The price is high because of that reason but that should not be a major concern.

Date of experience: July 28, 2020
Arizona
5 reviews
9 helpful votes
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Worth it!
June 20, 2020

Some products may be overprices, however the brand proved itself for being always on point and creating well functioning pieces able to work with the least amount of effort required from the owner.

Date of experience: June 19, 2020
India
5 reviews
0 helpful votes
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Experience good
May 25, 2021

In a high grade camera outstanding image quality. Broad range of fine lenses and accessories. Canon constantly updates the technology and holds it at the forefront of digital development.

Date of experience: May 24, 2021
Nebraska
1 review
2 helpful votes
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My Canon EOS M50 Mark ll is at the Repair Center in CA and I got notice that I have to pay the price of $247 if I want them to do the repair! The repair is about the display of the LCD that does not function anymore since my camera is just out of warranty. The LCD started to go on and off about 2 month after warranty quit, and it was like that for a while until the display completely quit. It must be only a contact problem, and they want me to pay that much to have it fixed, what is totally outrageous!
This Camera must be a Monday model, ha!... a big waste of money, since I also bought a nice Tele Lense with it, that I now can not use anymore!
Then the 15-45 lese that went with that Camera in a package sale has a problem as well. If I put it onto the camera it does not release a closing position. The Lens stays closed and does not allow photo. I sent it in with the camera and they are NOT DOING A REPAIR ON IT, and want me to pay the full amount of a refurbished lense! What kind of Service or Repair is THAT? So for the amount of money I have to spend on the repair on my Camera and lense I can buy a refurbished set... is that what a service repair should be?
I am done with Canon now, especially since my photographer friends tell me that I should better not have purchased a Canon from the M series...!

Date of experience: March 23, 2023
New Jersey
1 review
0 helpful votes
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Order Number: *******823 nowhere to be found
March 7, 2024

On 02/28/2024 I placed an order for ink cartridges which promised 3-7 shipping. Since then nothing...

Date of experience: March 7, 2024
Arizona
1 review
0 helpful votes
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Lousy policies
June 14, 2022

I have a CanonTR7020 printer and am being forced to participate in the printer ink program. I canceled the ink program because of lousy customer service and that was months ago. Yesterday, I received an email saying my printer ink participation is canceled and now I cannot print. I get a message that the printer cannot communicate with the corporate office to measure my ink levels so I cannot print. That is ridiculous. I should have the choice of participating in the ink program or not. This happened when I first bought the printer 2 years ago so I relented and set up the ink program against my better judgement. Their customer service is lousy. I will be buying a new printer and definitely not a Canon. I will tell everyone I know not to buy Canon printers. I will even post it on social media.

Date of experience: June 13, 2022
Florida
1 review
0 helpful votes
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They can do better.
August 21, 2022

They make you get a software to download your pictures and is complicated for people that are not tech savvy. I had to buy a memory card to get my pictures.

Date of experience: August 21, 2022
Florida
1 review
0 helpful votes
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I am using a Canon - EOS R6 Mark II RF24-105mm F4 L is USM KIT for 1 year already. This is by far the best camera I've ever owned. I am photographic nature, animals, people

Date of experience: February 15, 2024
Ukraine
1 review
0 helpful votes
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Best production
October 31, 2020

I am a starter in the photography industry. Taking part in various courses I had a great deal of information about this brand products. What is more, I worked with some editions and it is amazing.

Date of experience: October 30, 2020
New York
35 reviews
76 helpful votes
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Canon has the most economical printers in the world I have had my MX700 FOR 7 YEARS and have saved much money on ink because of the way the cartridges are built as separate units case in point my printer was in my car and feel out the back of my 4X4 onto the pavement the printer is built so well I was able to put all the pieces back and I am still printing as we speak their scanners and digital camera's are superb as well I love CANON PRODUCTS #####5 STARS AND a user for life

Date of experience: August 24, 2015
Australia
36 reviews
210 helpful votes
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Happy New Years, readers, SJ, followers and followed. Canon, while they produce some pretty cool gadgets I find the site misleading. I guess to me it's a case of whats needed what performs and whats not needed, I'm talking about advertising hype over capability. My canon kit cost me just over 2k, it's totally adequate for what i use it for (screen resolution) now I'm not looking to blow my works up or produce large commercial prints because if i did I'd need a top line model from the "mark series" and yes they take great photos pixels depth and amazing reproduction for miles. But canon calls this PRO, where does that leave my kit? Somewhere between enthusiast and "the serious photographer"/beginner. Surely my knowledge and eye for the shot, composition, light, puts me up higher in the rank? All i'm trying to say is. Skill is in the holder of the cam not the cam, the stove didn't make dinner it was a utensil. So if canon or anyone else is saying you need 15k to be good at what you do, ignore it, it's just advertising and they know it. So while i'm a big fan canon don't spoil it by saying i need to spend 15k to be a "photographer" thats bollocks. Just be clear about what you need then upgrade later, which i'll be doing soon, lens wise, the 500D body is totally capable of capturing madness so will not be buying another body for a while. Thanks for reading.

Date of experience: January 10, 2011
GB
2 reviews
15 helpful votes
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Easy to use for beginners
November 22, 2019

The menu design is easy and friendly for begineer, i could get familiar with skills in a short time, and the manual is quite thorough to help me out.

Date of experience: November 22, 2019
1 review
2 helpful votes
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I got a Canon 450D for my birthyday a couple of years ago and i love the thing to death. It is pure quality on all levels.

Date of experience: October 30, 2014
California
3 reviews
11 helpful votes
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BEEN PRO MEMBERSHIP AND USER OF CANON. BEEN WITH THEM FOR OVER 15 YEARS.
AS A PRO MEMBER I GET SERVICES AT DISCOUNT.

Date of experience: June 17, 2020
Austria
13 reviews
7 helpful votes
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Der Onlne-Support von Canon ist sehr umständlich. Z.B.: Man kann online um einen Kostenvoranschlag für eine Reparatur ansuchen - sehr viele Details müssen eingegeben werden: Name, Adresse, Telefon, Produkt-Nr, Serien-Nr, Kaufdatum, etc. etc... fehlt eine Eingabe, dann sind plötzlich alle vorher eingegebenen Daten GELÖSCHT. Und man muß alle Daten noch einmal eingeben, und wieder gelöscht.

Date of experience: January 20, 2023
Bangladesh
3 reviews
10 helpful votes
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Great
June 22, 2020

I love it CANON is very good i have a good experience with it i but i will give it 4 star it is good

Date of experience: June 21, 2020

Overview

Canon has a rating of 2.4 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Canon ranks 53rd among Camera Lenses sites.

service
18
value
17
shipping
9
returns
6
quality
16
+4