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CampLeaders

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GB
2 reviews
8 helpful votes
Follow Jessica B.
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I don't know about the negative experiences of other reviewers but I couldn't be happier with the service I've received from Camp Leaders! I originally applied with a different agency but after a recommendation from a friend, I cancelled that application and registers on Camp Leaders instead. Best decision ever!

Every step of the way, Camp Leaders has been exceptional. Every single staff member I've encountered has been friendly, highly knowledgable in their field and has done anything and everything they can to help me. The support and instructions the company provides have made what will be my first summer at camp so straightforward to organise.

I also think that the fees I've paid are well justified. It's a lot of money but for the service you receive as well as the flights, insurance, paperwork (the list goes on), I can see where my money is going.

Thanks to Camp Leaders, I'm going to have the summer of a lifetime!

Date of experience: March 10, 2014
GB
1 review
4 helpful votes
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Best summers of my life
September 22, 2015

I have gone through camp leaders twice as i have attended Camp Alleghany for Girls for my previous two summers. Camp leaders offered me full customer service and reliability throughout the course of my summers. I have had such great experiences, things i would never experince whilst sitting at home all summer, i cant wait to return back to camp for a third year in a row working for an amazing company!

Date of experience: September 22, 2015
GB
1 review
5 helpful votes
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I've been to camp for 3 years and have always used Camp Leaders. They have the best balance between fees you pay and the money camp pay you. One of the best things that I love is when I first signed up, they gave me a call and explained everything to me (from the application process, to what it is like at camp). My camp even encourages us to return through camp leaders and even though I wasn't placed at a job fair, the support they gave me and help to still get a job was amazing. I know people hate on the job fairs but being able to speak to directors really helped me decide what type of camp would suit me - I was also hired 2 weeks after the job fair - not long at all.

Date of experience: January 27, 2015
GB
1 review
11 helpful votes
Follow P J.
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I feel like campleaders just only cares about the money during the application process. They only contact you if they want payment or they want you to make a video for the company. I assume the video which is to be uploaded on YouTube is for promotional reasons. They also take a % of your wages from working at the camp and make money from you. However the company does have an easy application process and support.

Date of experience: September 13, 2014
Camp L. CampLeaders Rep
over a year old

Firstly we would like to make clear that we are incredibly passionate about our participants and sending them to summer camp. Our company was built on a passion for camp back in 1999 and to this day every member of our company has been, or still goes, to camp. We feel that to say that we only care about money is an unfair assessment of our intentions.

In regards to the videos, we don't ask for you to make a video for the company, but to make a video for your application for camp jobs - the vast majority of camp directors want to see a video of the participants before hiring them, so by not completing a video, your chances of getting a job decrease - that's why we ask you to make a video.

As far as money from your wages, we set up the costs of going to summer camp in a way that's achievable to the majority of people. We pay the upfront costs for the majority of your placement, with some input from you (which covers things like admin, customer service, visa forms etc.) then you work off the rest of the cost while at camp (which covers flights, insurance, placement costs etc.) This is all made clear in our literature and within your program agreement.

We’re glad to hear that you are positive about the application process and support - we work very hard to be the best we can be and provide a strong service and we appreciate your comments.

If you have anything else to add, we are more than happy to discuss with you, we are more than happy to discuss it with you, whether on here, through email (gurus@campleaders.com) or you could even call us on 0151 708 6868.

Thanks for your feedback,
James - Camp Leaders

GB
1 review
4 helpful votes
Follow Aisha s.
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I went to a job fair with these guys last year, it was crazy busy with hundreds of people like me trying to get a job at a camp. The ques were long, but it was totally worth it. The staff were really helpful and looked through our profiles to help us get to talk to the right camp for us! I sadly didn't get placed at the fair, but that was ok too! The camp that I got placed at through the online system was 100% the right place for me - these guys know how to do it right! The job fair was a really good experience meeting other people in the same situation and getting to talk to camp directors to understand what they're looking for. Camp leaders were really supportive during the whole process and even though I had a few problems (my fault), the office staff waded through them with me and got me to camp! I would recommend them to anyone thinking of camp over summer - and those who aren't!

Date of experience: January 25, 2015
GB
1 review
5 helpful votes
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I have been to summer camp twice already and have previously used Camp America, this year I'm using Camp Leaders and they are way better! In my two previous summers I have never once spoken to anyone from the Camp America office, in contrast just within a day of applying to Camp Leaders I had been called by a member of their team. With Camp Leaders I feel like an individual and would thoroughly recommend them over Camp America where I felt like just another applicant. Great service, competitive rate and awesome team!

Date of experience: January 30, 2015
GB
1 review
1 helpful vote
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Camp Leaders
January 16, 2016

I was happy at the prospect of becoming a Camp Leader, after applying a little late I was told that there might be a chance I might not be placed in time for Summer 2014, due to the time scale, however they would do their utmost to help in any way possible.

Unfortunately as I was not placed, they promised for the money to be transferred onto the following year and I would be contacted in September that year, however up till now they have not even attempted to contact myself, and have taken all my money! They had even closed my account - anyone who doesn't get placed please demand for a refund there and then as they will simply not contact you ever again -SCAM!

Date of experience: January 16, 2016
Camp L. CampLeaders Rep
over a year old

Hi Jade,
Thanks for reaching out. As I know you are aware, we do not own any camps in America, and we can not guarantee placement. We would love to place everyone, but for a very small percentage of our participants this does not happen. Re-instating your profile can easily be done, and we do reach out to our entire database regularly offering a wide variety of opportunities.
Let me have a dig and look specifically in to your case and get back to you. At any point, please feel free to call us (0151 708 6868) and we'll endeavor to do all we can for you. Mark Hodgson

GB
1 review
1 helpful vote
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Best summer of my life
September 27, 2016

I applied through Camp Leaders to go to work at a summer camp in the USA last year. The application process was straightforward and the Camp Leaders team were there to support me with any questions I had along the way. I would recommend Camp Leaders to anyone wishing to work at a summer camp.

Date of experience: September 26, 2016
Hungary
1 review
0 helpful votes
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Best summer ever
September 22, 2019

Thank you for my placement and smooth process. I wish I could return next year! Very helpful customer service.

Date of experience: September 22, 2019
GB
1 review
1 helpful vote
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HAVE ADDED EXTRA STAR TO ORIGINAL REVIEW AS GOT A GOOD ANSWER FROM CAMP LEADERS TO MY REVIEW QUESTION. (now 4 stars - Cool)

Hey Camp Leaders, it would really help you and anyone reading your reviews if you cleared up the worry on if you take a further payment (after the £549 flight included and visa costs etc). Is another payment charged after this from what you earn at the camp in America? If so what is it?, how much? And where does this it say this on your site as it really needs to be clear.
Thanks

Date of experience: November 18, 2015
Camp L. CampLeaders Rep
over a year old

Hi Thomas,

Thanks for the question.

To make the program accessible to all we have set up the fee structure in such a way that the participant only has to pay a portion of the fees in advance of their departure to America. The rest of the fees are then covered by the camp at which the participant will work for the summer. The camp pays an agency fee to Camp Leaders when the participant completes the full contract. So in essence, the participant is 'working off' the fees which have been paid on their behalf by the camp.

When you get placed you get a contract from camp outlining what your pocket money is. You get 100% of that pocket money.

The placement fee that camp pays depends upon where in the US they are based, the age and experience of the participant, what they will be doing at camp etc. It is not fixed. This cost is outlined to the camps, as they pay it. It is usually referenced in the contract you sign with camp too.

This is all outlined in the program agreement you sign before joining the program and the fee disclosure section of your profile.

This practice is standard with all of the agencies who work with camps, allowing more people to head to camp by lowering the upfront fees.

If you would like a call to chat through any part of this, please do let me know.

Thanks, Mark

Texas
1 review
5 helpful votes
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Signing up for my 3rd summer returning to camp. The CampLeaders program is great. With a great office staff that were always happy to help with my massive amount of questions and queries about the costs, visa information, and anything else that I asked. I've never questions the costs, the program is amazing value for money. Flights included, AMAZING. They made my summer camp experience simple and hassle free. Would HIGHLY HIGHLY RECOMMEND this program to everyone. (top LADs)

Date of experience: January 26, 2015
GB
1 review
4 helpful votes
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I've just started my application process for the third year running with Camp Leaders and I'm still just as impressed as I was back in 2012. I researched a large group of similar companies before committing to anything as the prices can be a little bit intimidating to a student who hangs on to every penny. Since my first application I've received nothing but outstanding service from Camp Leaders and every member of staff I've ever dealt with.

Any questions I have about the program, costs, camps, visas etc are dealt with immediately by knowledgeable staff and I truly feel time after time like all of their attention is focussed on me, when I know they actually have hundreds of applicants to deal with everyday.

As far as costs go, it does come off as expensive initially but it's no different to any other company and I think that some people forget what they're actually paying for. You'd pay a significant amount more if you were looking to spend 3 months on holiday in America, and the whole program is based around the experience. The reason I'm going back for the third consecutive year when I could be spending my time and money elsewhere is because the experience I'm gaining and the fun I'm having every summer is incomparable.

In a now saturated market I rate Camp Leaders as the best company by far to work with and I'd highly recommend them to anyone thinking about a summer abroad.

Date of experience: January 25, 2015
GB
1 review
5 helpful votes
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I had always wanted to work abroad and as basketball player and coach working in the USA was the dream! I went to university in Cardiff in 2009 and the boy who lived opposite me in halls had just come back from his first summer working at a camp in Boston - it was all he talked about. He also got a job working for Camp Leaders. I decided to check out the website one day and found that it was so easy to apply it would be silly not to do it there and then, so I did.
A few days later I had a phone call when I was on the bus to university from Camp Leaders asking me about my application and about my qualifications. Next thing I knew I was had an interview and was accepted onto the programme. Two months later I had a Skype interview with my Camp also in Boston and was hired. I was so excited for the summer ahead. I ended up going to the sister camp of the boy who lived opposite me in halls. It was such a great experience all made easier by Camp Leaders who helped me even whilst I was in the USA. I loved it so much I returned to the same camp the following summer!

Camp Leaders helped me every step of the way, always knew you by name when you rang up and could solve all your problems and answer any questions you had. They make the costs very clear up front and even heavily promote ways you can save money through them.

I would highly recommend them to anyone who is thinking about going to work a camp in America. Thank you Camp Leaders for an unforgettable, life changing experience!

Date of experience: September 26, 2014
GB
1 review
4 helpful votes
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American Dream
August 30, 2016

Had the best summer, meeting and working with people from all over the world. Traveling after was so fun. Nothing better the Lifeguarding in the sun. Can't wait to go back and see all my friends!

Date of experience: August 30, 2016
GB
1 review
0 helpful votes
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Awesome experience
June 15, 2017

I went to camp several times and it is one of the best things I have ever done. I would absolutely recommend camp and camp leaders. Go do it.

Date of experience: June 15, 2017
GB
1 review
12 helpful votes
Follow R F.
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I have used camp leaders for three years and given them thousands of pounds for a service which as, at best, severely shabby. There are hidden costs and unexpected hassles so let me just outline a few for those of you considering. Needless to say- this company and those like it (Camp America, etc) have monopolised to market so that if you want to work at a summer camp, you have to use the service. Let me go on.
As a first year user- you pay around £500 for a visa, flights and placement at camp. Not bad you say? They also shadily take away two thirds of your end salary without actually telling you in black and white. You think youve got $2000 to travel with? Try $700.
As a returner you pay them around £500 to... do... nothing. "admin". And then you have to book your own flights and visa. Sure! You get the full salary! But surely youre paying enough out before then for this to even merit.

The customer service is absolutely rubbish- I was told that the office had 'mislaid' my passport pictures meaning that my visa was delayed. A week before I flew I still didnt have flight details and when I emailed enquiring I was asked 'are you really desperate for them?'.

At the end of the day- its a great experience that I would recommend to anyone. However if you can find a non-profit organisation offering the same services then would thoroughly recommend you go that way instead.

Hope Ive been helpful.

Date of experience: May 21, 2012
GB
1 review
0 helpful votes
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Flights
November 12, 2015

Hi,
How do you organise your flights to and from the UK. Is this something in the fee or is this done separately by us.
Thanks

Date of experience: November 12, 2015
Camp L. CampLeaders Rep
over a year old

Hello - if you choose the flight option we quickly book your flights after your summer placement is confirmed by camp. The time we take doesn't affect you though, as you'll set your start date with your camp and we book that date for you, so if it takes us a day or a month your fees don't chang nor does your trip start date. I hope this helps, Mark

GB
1 review
12 helpful votes
Follow Rachael S.
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Camp leaders is a complete scam. I paid my 49pound deposit, I was really looking forward to the program. I attended to ye job fair on sat the 17th ques up for a camp called club get away, the girls into were very 2faced and $#*!. One of th come dowe the que to speak to everyone being friendly to us then pointed out who her boy friend was so oversupply she felt threatened pointed out her best mate was one of the judges then made a remark about not being able to wear make up or use straighteners which is discriminations. I feel disgusted that someone can judge you for what you look like and five minutes of speaking to you.We then qued up in the que for a hour and half, one of the co leaders whispers something to her friend and the agreed. We then was told we wasn't successful during the five minute interview the camp director wasn't there to see me. I think if he was there I would of got a good chance. I've rang up to complain about the situations they told me to ring back in the morning. I rang be the next day and was told I wouldn't get a refund of my 49pound even tho I've been told but different people if I withdraw because I decide the program wasn't for me I would have money bk. The manager I spoke to was very rude and helpful and was raising her voice. It was a real bad experience and wouldn't recommend it for any one to try. I think there out for what money they can get. It's discuting how they can treat people like this.

Date of experience: January 20, 2015
Pennsylvania
1 review
0 helpful votes
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Не совершайте моих ошибок, не связывайтесь с этими мошенниками. Неухоженная территория, плохая инфраструктура (отсутствие горячей воды, засоры в туалетах), совковое отношение. Руководство не идет на контакт и избегает нас чтоб не возвращать деньги. Анна

Date of experience: September 12, 2022
GB
1 review
3 helpful votes
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I know I still have a way to go yet before jetting off for the best summer of my life, however I am glad to be given the opportunity to feedback on my experience so far.

4 years ago, I signed up with Camp America and didn't get placed due to an error on my behalf around dates. Last year, I decided to give this thing another go, now I'm a graduate and a bit older, I felt more ready for this.
I researched and researched about which company to go for. I tweeted Camp America, Wild Packs, Camp Leaders and BUNAC saying I was trying to decide who to go with and it was Camp Leaders who stuck out to me throughout all of my research.

They weren't telling me not to go with other companies and badmouthing others, and they weren't, as one company did, trying to appeal to me by telling me they'd pay me the most (that's not why I'm going to camp). What they did do, was explain why I should choose them. They explained HONESTLY that I would get the same outcome from each company, to go to America, however Camp Leaders has a very supportive structure in place to help you with every step of the way.

As someone who likes to know every detail and plan my own trips, I thought this would be perfect for me. They rang me the next day explaining everything and then I started a profile. About a week later they rang again, and I paid my deposit.
I haven't looked back.

I cannot fault the enthusiasm and patience of everyone I have spoken to. They are a unique company in the fact that they really seem to care and take the time for every one of their recruits. They are all excited to get you placed and celebrate when you do.

Imogen on Twitter (if there's anyone else on there, you too, sorry) has been phenomenal to keep up with what's going on and being in Bear Team has been beyond excellent to keep me on track and not feeling too lost.

Genuinely, through my experience so far, I cannot think of a bad word to say, I just hope this continues for the rest of my experience and I have no doubts that it will.

Thank you Camp Leaders.
(They also do great stash).

Date of experience: January 24, 2016

Overview

CampLeaders has a rating of 2.9 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. CampLeaders ranks 3rd among Camping sites.

service
12
value
11
shipping
2
returns
2
quality
8
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