In CafePress, you spend a lot of time figuring out what commission you want on products carrying your design. They have a base price, and to that you add your commission.

Just like another reviewer, as a shopkeeper I was not paid the commission which I had set out for my designs, but only about 1/8th of that. Even though I had reports and documentation for back-up, they didn't even address the issue when I complained, but went through company double-speak. The end result was that they kept 95% of their inflated prices for products with my designs on them! I call that stealing.

My friends and I went on the site and couldn't even find my shop through their search engine using the shop name OR keywords associated with the products. Their customer service for shopkeepers, again, never addressed these or other troubling issues.

They are VERY, VERY, VERY slow at shipping unless you pay inflated prices. Moreover, their overpriced products are shabby and embarrassing. A pair of earrings with a base price of $15--that's before adding commission for the artist--turned out to be made out of thin, cheap metal. Mugs had dirt in them and the color started to wear off after only a few uses. Their base rates are higher than anyone should pay for a complete product. Adding a modest commission by the artist makes the prices absurdly high... most people just won't pay that much. And guess what? You won't even get the commission you thought you were going to!

There's just no way to make money with these scammers. And of course, they charge you $25 when you close your shop. If you choose NOT to close your shop and just let it sit there, they charge you another fee for inactivity. You are doomed in any event. They're going to suck all your profit away from you, even though you are the artist and deserve a fair share.

Read the fine print in their contract. Again, their site is full of gobble-dee-gook; you need an attorney to explain what their system is, and it is all tilted wildly in their favor.

A good business is courteous to their affiliates and does everything to try to keep them happy, (for one thing, to avoid reviews like this one!), and that courtesy includes addressing problems, fixing them, and apologizing when they have made an error. Not CafePress. If they actually address your issue, they don't fix it, but instead justify with spin. The shopkeeper is always wrong in their eyes. I am a nice person, but I would end up shaking after trying to deal with them. They refuse to listen or respond to logic, but apparently have pat, pre-formatted replies that do not address the actual issues. Hope someone with enough money to do so takes them to court. This rip-off business needs to be shut down. Please do not share your precious artwork or original ideas with them.

So classy and elegant! I absolutely love it. The price was great, $8.97 on sale and the shipping fast. It is a very good quality stainless steel reproducing a painting http://www.cafepress.com/+poppy_field_square_ring_original_acrylic_painting,*******519

Poor quality cards, don't bother! Very expensive.

For unusual or specific designs this is your wrbsite

I am Very Happy Now! I was told I would get some cash back since there was some issues and I did.

What a horrible experience. I ordered long sleeve white t$#*!rts printed with a custom design for Christmas. When they arrived, the t shirts were either discolored or dirty. I made up my mind it let it go, but when I recieved a survey, I completed it with that information. I then received a very kind letter from customer service:

Thank you so much for taking the time to complete our CafePress survey! We use this type of feedback to improve our quality and services in the future. I am so sorry for the poor quality of the shirts you received and for the inconvenience this caused you! I want to take care of this for you in any way that I can.

I would be more than happy to send you a replacement or I can process an exchange for a completely different item at no additional charge! If you would like a replacement order, please reply to this email with the product number, color, and preferred size of the item you would like to receive and I will issue a replacement order free of charge.

We do not want you to incur any additional shipping fees, so we would not ask you to return the original shirts.

Thank you so much for your time and patience. Once again we really appreciate your feedback!

We have generated a support ticket to help us track your inquiry. Your ticket code is LTK*******3489X. Please use this code in any further communication.

Sincerely,

Nikki U.
Customer Experience Representative
8:00am to 10:00pm EST (GMT-4), Monday - Friday
9:00am to 6:00pm EST (GMT-4), Saturday
*******659 Toll-Free (US & Canada)
*******480 International
+61-1800-616-081 Australia
+64-800-995-061 New Zealand
www.cafepress.com

I was extremely pleased that they cared. BUT AFTER THAT, EVEN WITH FOLLOWUP EMAILS...

I NEVER HEARD FROM ANYONE AGAIN. FOR ALMOST $300.00, being blown off after that email was the worst experience ever!

Very happy with cafepress.

Very Good, Easy to upload photos and order

Nice products, arrived in good shape.

Excellent