website thubmnail of Bunq
3.9
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Bunq Reviews Summary

Bunq has a rating of 3.9 stars from 84 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bunq most frequently mention banking services, client support and digital bank. Bunq ranks 5th among Banking sites.

service
45
value
41
quality
42
Bulgaria
13 reviews
13 helpful votes
Follow Karin S.
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I have tried to open an account and for some reason it didn't work out. I then asked to delete all my data (according to GDPR).
Until this point I was polite.

A few weeks later I got a reminder that it was not possible for them to deduct the fee.
What fee?! I requested to delete my data and never be contacted again.
Again, now demanding, asked to delete my account including data according to GDPR regulations.

So today, September 18th, 2022, I received a survey where the only 2 questions were about if I was aware that they couldn't deduct my fee!
Again! What fee!? I never had an account as every time I tried my ID was denied, and therefore I requested to delete my account. Including my data.

Don't use them. Even when the onboarding fails they want to get your money. The GDPR rules aren't being followed and that should say everything!

Date of experience: September 18, 2022
NL
3 reviews
1 helpful vote
Follow Mina W.
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Colourful app
February 22, 2022

The card is really nice with rainbow colour, also it's really not hard to use the app. Very easy UI, so I think they did a good job there.

Date of experience: February 22, 2022
NL
2 reviews
0 helpful votes
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Neobank with webview
February 3, 2022

It's easy to pay with iDeal and also I can use it both on the phone and on the web. Convenient and quite unlike other online banks that I have used before.

Date of experience: February 3, 2022