Overview
Broome Staircase Designs has a rating of 4.7 stars from 2,002 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broome Staircase Designs most frequently mention quick delivery, great service and pearl earrings. Broome Staircase Designs ranks 4th among Rings sites.
Love the design very elegant match my beautiful pearl necklace that my bought me from your co before he died service was excellent
I am always happy and feel safe to buy things from this company and the delivery is always quick and on time.
I have been buying pearls with this company online and I have no problems and I will continue to to do so,as I sometimes I get scared of scams but I trust this company now and I will recommend them to my friends and the products are beautiful and of good quality
Prompt delivery and beautiful product,I am so happy for everything that I bought,thank you..
I am so happy with the neclace that I bought,good quality and delivered on time.Thank you I will recommend you to my friends.I will be buying more jewellry in the future.
This is my 2nd necklace as the original one was stolen when I was on a cruise. That necklace had a more safety closure. This one is appalling resulting in me having to purchase another cord so as to be sure it is not going to unfasten and hence be lost.
My experience ordering the ring was good. The band and setting are lovely but at first I was a bit disappointed with the pearl. I have another ring from this company and I think the pearl on it looks nicer. However, this ring looks nice on my fingers and I am now used to it.
I ordered my wife's pearl earrings on the 25th March for her birthday on 4th April as of yet no. Delivery very dissapointed so is she tracking is useless
Hi I was a bit disappointed that the pearls were not the same size as a pair that I purchased last year. One of my earrings lost a pearl, the gold hook was still in my ear when i discovered that the pearl had gone, I purchased another pair hoping that I would then have three earrings ( one as a spare) My new ones are noticeably smaller
Got the pearl on blue leather bracelet for an overseas gift I chose blue it looks black and honestly looks a bit like plastic not leather
I recently received my order super fast and my jewellery was just beautiful
Good service, quick delivery and beautiful product.
I purchased a ring for $300.
I arrived back to uk and was looking to buy my daughter the same ring. And it's on your website for £113. How And Why
Also I have received no customer service the assistant in store was not helpful she gave me no reply about how to care for my iterm s I also emailed There as been no customer support would this be different if I spent $10.000
I purchased a double band ring for $299 while on holiday In Mandurah I returned back to the UK and looking on your website have found my ring for £113 which is a lot cheaper than I paid. How can you do this? The ring was purchased on the 8th of February 2025.
Arrived on time. No issues Xxxxxxxxxx. Beautiful birthday gift Can't say much more. But to make it 50 characters. Or more
The items I received were exquisite.
They will be perfect gifts.
Very prompt service - the necklace was delivered in no time and it is exactly what I was looking for. The neoprene is very soft and flexible and the clasp is perfect.
These earrings had caught my eye and were easy to order and on sale! They arrived within a few days and looked just as I had expected. Very happy with my purchase.
When I ordered the earrings I paid extra for express postage but then saw that postage should be free for orders over $199. So I missed out on that. One earring is much flatter than the other one so I was a bit disappointed.
Simple online procedure to purchase goods.
Purchases arrived in a timely manner.
Very happy with the items I purchased.
Very happy with the range of products available and thrilled with my special item.
Was truly happy with my purchase and hopefully will purchased another gorgeous piece if jewellery in the future
I have been contacted by a lovely lady from BSD called Eileen who has promptly solved my query by informing me that the size of the necklace is controlled by the opening on the pendant. I am extremely happy with the outcome and love my Pearl Cage Pendant. Thank you Eileen and BSD for taking the time to make sure your customers love your products as passionately as you do. Definitely 5 stars
Hi Marlene the pendant you purchased only fits up to a 2mm necklace please contact us for necklace options kind regards BSD
This bracelet is for my grandaughter, I am sure she will love it. I purchased the pink one, it is lovely!
I am enjoying my pearls from Broome a staircase adesigns, they are well crafted nice designs and the pearls are lovely.
I am very happy with my pendant. Ordering was easy and a reasonable price.
I purchased this neoprene pearl pendant for my granddaughter's birthday and I'm sure she will be delighted with it. It is very attractive and modern. I will be buying for myself soon. The delivery and updates put my mind at rest that it was definitely coming ( you never know these days) thank you Broom Staircase Designs.
The earings are beautiful, although I would have prefered them a little larger. The service was excellent & delivery was fast, thank you.
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- Broome, Western Australia, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi Anne, had we of known that you were trying to match up a Pearl Earring we would have suggested that you send it back to us and we could have tried to match it up for you. Kind regards, the team at Broome Staircase Designs.