Brilliant Directories
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Brilliant Directories

How would you rate Brilliant Directories?
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New York
1 review
0 helpful votes
Follow Eric P.
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I just signed up for a full license for Brilliant Directories. I have to say that the salesman Dennis T was a big help. He was very patient with me and helped guide me through the process honestly and well not holding anything back.

I'm excited about the prospect of developing a great directory that can be used for God's glory.

The software is so amazing. If you are interested in developing a directory, there's nothing like Brilliant Directories.

Date of experience: December 2, 2015
California
1 review
0 helpful votes
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Before I purchased this software, I review others extensively and decided to go with this one. I'm so glad I did. The customer service is top notch. They get back to you with prompt,
Thorough explanations. They also include video links to some of their requests. They have a nice video collection of how to use the software. Being "computer challenged", I find their
Customer support a life saver. They are always polite, prompt and very helpful. I would highly recommend this software for an business looking for a directory software.

Date of experience: November 27, 2015
New Jersey
1 review
0 helpful votes
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Great experience
August 20, 2016

First off I was blown away by the product and then to top it off with great customer support... The guys over at brilliant directories not only did an awesome job but the staff was we supportive informative and everything I would expect making my decision to do business with them an easy one

Date of experience: August 19, 2016
Dennis T. Brilliant Directories Rep
over a year old

Thanks so much for the amazing feedback, Clarence. We do our best to help our customers see as much success as possible with the Brilliant Directories platform :)

GB
1 review
0 helpful votes
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After many months of searching I have finally found the best software that in my opinion is available today on or offline, no other software offers the amount of features and functionality. It really is "Brilliant"

Date of experience: June 27, 2016
GB
1 review
0 helpful votes
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Seems ok
February 6, 2016

Software looks good and appears to have the features we need. Forum, support and help files not very helpful. Was also looking at edirectory but the price swung it.

Date of experience: February 6, 2016
Canada
1 review
1 helpful vote
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Scam!
July 4, 2022

This place is a scam, they will stop responding to you after you make the purchase. They won't even answer the phone and one of the sales associates used a fake address. Don't do it. Find someone you know and trust to build you a site. Don't waste your money. Plus, most people do fake reviews. This is a sophisticated organization that will rip you off. Don't ignore this just because there are many positive reviews. It's a scam.

Date of experience: July 3, 2022
California
1 review
1 helpful vote
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A Very Easy Decision!
October 22, 2016

My decision to select Brilliant Directories as our Directory Site Partner was based on the ease of setup and the ability to keep 100 percent of our subscriber fees. What was cool was Dennis wasn't trying to sell me. He asked the right questions, listened to what my companies core competency is, and then he highlighted the exact features that would help our company accomplish our goals.

Date of experience: October 20, 2016
Dennis T. Brilliant Directories Rep
over a year old

Thanks for the feedback, Michael! We know that our users' needs are paramount and so one of our goals is to make sure managing a website is as easy as possible without having our users pay for features they don't need. I'm so glad we were able to help you get set up. I wish you all the best with your company!

Canada
1 review
1 helpful vote
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Took the Leap!
October 6, 2016

Brilliant Directories has go great reviews and I've been looking to set up a structure with little experience. Seems like Brilliant Directories has what I need - looking forward to watching all the intro videos and reading tips to set it up right. Customer service so far has been solid.

Date of experience: October 5, 2016
Dennis T. Brilliant Directories Rep
over a year old

Thanks for the review Sage! Not too long away we completely updated our getting started video guide and accompanying documentation which should be pretty useful!

Colorado
1 review
0 helpful votes
Follow Eric B.
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As a lot of you searching we did a ton. I know a lot about all the WP and plugins and different directory type templates and this BD is going to do the job. They were much more patient with us asking all types of questions while doing the demo online. One of their competitors edirectory was not very good salesmen and a little obtuse. Ither way BD software will serve us better in the long run and does not require us to buy a bunch of mods like edirectory does. Both are good software but for us Brilliant Directories is going to be better and has almost all the options we need.

Date of experience: October 11, 2016
Dennis T. Brilliant Directories Rep
over a year old

Hi Eric, thanks for the feedback! We strive to make our software as easy to use without the need for extra plugins or mods -- we wanted to develop a software that allows anyone to build a fully functional website without the need to know any development or coding. An element that many of our power users and web developers enjoy is that if you want to make your own complex customizations to your website, the code is available to you so you can change anything you'd like. Thanks again for taking the time to write a review!

Michigan
1 review
0 helpful votes
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The thing that drew me into brilliant directories is the amount of support and resources they offer along with an amazingly capable tool. I'm blown away at all their software can do, and I'm excited to work alongside a partner in helping me accomplish my business plan.

Date of experience: July 26, 2016
Australia
1 review
0 helpful votes
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I haven't got my site up and running yet, however the resources and help available is very impressive. Although I felt in some parts the sales rep was trying to make his quota (came across quite annoyed & short answered if I had to delay purchasing for personal reasons). This made me really hesitant to pursue this as I was nervous about the quality of support I would receive once I pay.
Still yet to fully experience it but at the moment I am taking my time reading all their advice and tutorials. Overall it looks very easy to use and good value for money!

Date of experience: August 31, 2016
Dennis T. Brilliant Directories Rep
over a year old

Thanks so much for your honest feedback, Celeste! We pride ourselves on being inclusive and as friendly as possible to both potential and current users of the Brilliant Directories platform. I'm sorry that you had a less than ideal sales experience. As for our support, our documentation and video tutorials are always kept up-to-date and we respond as soon as possible to support tickets and on our community forum.

Switzerland
13 reviews
26 helpful votes
Follow Mira H.
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Just purchased my first directory with this company. So far the customer service has been spot on. I loved the demo and look forward to launching multiple sites with their team!

Date of experience: September 23, 2020
Canada
1 review
0 helpful votes
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I haven't tried the new boot strap software yet but it is supposed to be 100 percent responsive. The company has sold me 3 directory licenses and it appears they have many themes available that off er a wide variety of turn key directory styles that I plan to utilize for a very prosperous future.

Date of experience: September 26, 2016
Dennis T. Brilliant Directories Rep
over a year old

Thanks for the review! I'm glad you've been enjoying the software with your three sites and we all look forward to seeing your future ones!

AG
1 review
0 helpful votes
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I haven't started setting up my website yet, but the service has been great so far. The resources are seemingly limitless and I've been receiving relatively quick responses from Kelvin. I hope to have the same feelings from BD moving forward as I am looking forward to working with them and building my startup business website. I choose Brilliant Directories over a number of directory services because their services appears to be a one-stop-shop for everything I need and their image is immaculate. I researched for several months.

Date of experience: August 30, 2016
Dennis T. Brilliant Directories Rep
over a year old

Hi Dame, thanks for choosing Brilliant Directories! One of our top goals is to be sure that our software includes all of the necessary features to give our users as much flexibility as possible all in a self-contained package. We're thrilled to have you as part of our family!

Australia
1 review
0 helpful votes
Follow Antony B.
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We've taken a good hard look at a few of the directory projects and were really quite surprised by how well brilliant directories has attended to some of the more complicated issues and maintained a functional, well thought out structure while retaining the ability to customize.

Well worth spending some time with the trial to make sure the feature set is where you want it to be but for us it ticked nearly all of the requirements. Great job guys :)

Date of experience: December 23, 2015
Dennis T. Brilliant Directories Rep
over a year old

Thanks Antony! We look forward to seeing your final product online with us shortly.

Georgia
1 review
0 helpful votes
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I have been reviewing several directory software platforms. Brilliant has had the best communication and support answering questions. Also, some of the other software the initial pricing was competitive, but then I realized that to get my site to do some of the cool things the demo site would do, they were all very costly add ons. But with Brilliant everything was included, so it made my decision easy. I pulled the trigger with Brilliant and not looking back.

Bobby

Date of experience: December 29, 2015
Australia
1 review
0 helpful votes
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Ive been looking around for a directory website for a while. The built in features are close to exactly what I needed. The great thing about Brilliant Directories, is its easy to customise.
Its built by a company who owns directory sites, so they have tested things that help convert more free members to paying members.

Date of experience: July 11, 2016
AE
1 review
1 helpful vote
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Brilliant Directories is the best product in the market.

I am using Brilliant Directories from last two days. It's easier to use and setup. Everything is well documented. It's 100 % reliable directories portal.

However, what I don't like is that Brilliant Directories staff are useless in managing their time and responding.

I fixed an appointment in their system, but they didn't show up and wasted my time. Definitely they have poor management and I hope they will improve.

To conclude, Brilliant Directories is an excellent product.

Date of experience: June 30, 2016
GB
1 review
0 helpful votes
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I was looking for a turn key solution that would allow me to concentrate on developing a project that might prove to be a useful second income and I didn't want to have monthly bills so I went for a full license package. I like the idea that the package could handle many different types of site. I haven't as yet had a chance to explore it fully but the outlay cost was worth the risk.

Date of experience: December 17, 2015
Florida
1 review
1 helpful vote
Follow Stephanie M.
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Dennis is outstanding! He was extremely responsive. We emailed back and forth for the last 10 days. He kept me well informed of everything that he could in order to help me make my decision. We had two phone chats. He was clear, precise and so knowledgeable that everything Brilliant Directories has to offer. Dennis definitely made my choice to go with Brilliant Directories a choice I know I won't regret!

Date of experience: December 31, 2015
Dennis T. Brilliant Directories Rep
over a year old

Thanks Stephanie! Your kind words mean a lot, and I am thrilled our team has been taking good care of you!

Overview

Brilliant Directories has a rating of 3.9 stars from 175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brilliant Directories most frequently mention customer service, directory software and great product. Brilliant Directories ranks 5th among Directories sites.

service
23
value
22
shipping
10
returns
3
quality
20