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How would you rate Bose?
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Washington
5 reviews
4 helpful votes
Follow Heath H.
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Just received my QC25, nice and light, great sound but shipping was a hassle, customer support was not very good either, would recommend them to improve in this field.

Date of experience: September 16, 2015
Oregon
2 reviews
1 helpful vote
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Bose designs things so that you can nevervadd anything to their system. You get locked into more crazy expensive Bose stuff, or nothing at all... the speakers aren't even that nice, they just over emgubeer thier enclosures. If a real soeaker company spent the time bise does on building boxes, everything woykd sound like a Bose

Date of experience: April 13, 2018
New York
1 review
0 helpful votes
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Worst customer service ever. I have multiple Bose products and use them everyday. I bought a pair on Soundsport Earbuds. Recently they stopped working. I tried to troubleshoot and do everything possible to have them work again. As I researched more on this issue I found out that there's a manufacturing fault in the charging case for which they send you updates ( RECALLS). Did not knew that updating a earbud charging case is a thing. I tried to reach out to support and the told that there is no way to fix them and they have to be replaced. Now they want to charge me $115 for the replacement of a product which has a manufacturing fault and they cannot fix it. This sounds like a total SCAM to get money out of people's pockets. My product is out of warranty but it does not make sense at all to pay for a manufacturing fault as I have already paid $189 for the product. Should not be sold in the first place if they had a fault. I thought BOSE is a very reputable company but really a business to scam people. VERY DISAPPOINTED!

Date of experience: January 3, 2024
New York
1 review
0 helpful votes
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1/2 star to BOSE and UPS
February 15, 2023

If there was a 1/2 of star, I would give them that.
Made an order Sunday Feb *******@3pm and had to take the day off so can receive my package today.
Well, between BOSE and UPS made my day by not only NOT delivering my package, but to waste my time and energy.

Won't recommend it.
BOSE don't give you a time frame when your deliver will be, or approximate time "they just say to expect this in such day" UPS claims that their drivers don't have cell phones to comunícate with customers, and the only way to get in contact with them is through text" the only solution is to redeliver the package next day "meaning to ask for an extra day off so I can receive my pavkage"
I even told them that I was willing to drive and pick up my package somewhere else, but BOSE/UPS don't give you that option.

Bad experience overall. Asked for a refund from BOSE and told me that this won't be possible until several attempts are make trying to deliver the package.

1/2 of star is my review.
Won't recommend BOSE or UPS to my military family.

Date of experience: February 15, 2023
Virginia
4 reviews
7 helpful votes
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Tied to get one simple question answered After an hour no human yet available - Use a company that has humans.

Date of experience: July 31, 2023
GB
7 reviews
15 helpful votes
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Needed portable speaker for camping, different rooms in the house and had a task researching and quality testing etc. when I stumbled across the Bose and what a find =) reasonable price and compared to the sonos found better features from 1 speaker and a remote, was exactly what I needed

Date of experience: August 24, 2015
Florida
105 reviews
140 helpful votes
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The best
March 10, 2017

The original if you ask me, very reliable, reasonably priced, good looking, non bassy headphones that actually sound amazing. I would say like how you hear with the human ear, it's that crisp.

Date of experience: March 9, 2017
India
8 reviews
0 helpful votes
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Noise Cancellation
February 12, 2021

I have been using Bose headphones for almost a year now. Noise cancellation is the best thing for using a headphone. Got it on discount on amazon.

Date of experience: February 11, 2021
California
6 reviews
13 helpful votes
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Bose engineering produce sound from the cheapest products available. Okay for the average listener but if you want detail in your music avoid Bose at all cost. If you want high & lows avoid Bose.

Date of experience: May 10, 2018
Wisconsin
1 review
0 helpful votes
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Bose solo 5 soundbar
December 23, 2023

Just hooked up bose 5 solo to my vizio 43" tv in bedroom easy set up and sounds great sooo much beter than just tv speaker

Date of experience: December 21, 2023
Georgia
9 reviews
17 helpful votes
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You can just about pick anyone of their surround systems. But get to the BIG DAWG and you feel bullets flying passed your ears and get rattled to the Bones. Oh then Turn it up!

Date of experience: November 23, 2015
New Jersey
4 reviews
0 helpful votes
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Satisfied
June 21, 2020

Such a clean sound, no wobbling or strange noises. Too perfect to be real, but it is! Thank you for the great products you create!

Date of experience: June 21, 2020
New York
4 reviews
0 helpful votes
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To the top!
January 13, 2017

I dont have their system at home though the one installed into the car recently is really amazing. Just listen to it once and love it!

Date of experience: January 12, 2017
China
3 reviews
2 helpful votes
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Great sound
November 2, 2017

I love their product's photo and scene, and most important-the great sound. I'm a big fan with bose bluetooth speaker. The music is clear and loud.

Date of experience: November 1, 2017
Canada
1 review
1 helpful vote
Follow Ibrahiim S.
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The sound quality is absolutely good, crystal clear and lightweight and this is one of the best headphones i've had in years

Date of experience: October 10, 2015
Israel
1 review
0 helpful votes
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Noise cancellation
May 11, 2019

Is excellent, but the wired tend to break, i have 2 spots where they break and i have no idea how I am going to mend it.

Date of experience: May 10, 2019
Finland
3 reviews
0 helpful votes
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Meh
October 28, 2018

Price is overpriced, quality is okay but the price... I mean there is plenty of other brands that offers good quality headphones for low price...

Date of experience: October 26, 2018
District of Columbia
2 reviews
1 helpful vote
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Great sound for such price. No surrounding noises, good!

Date of experience: July 2, 2016

Overview

Bose has a rating of 2.9 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bose most frequently mention and customer service. Bose ranks 5th among Speakers sites.

service
11
value
12
shipping
11
returns
9
quality
14