Was looking for a last minute hotel due to delayed flight, got the best price and it all went smoothly! All they needed at the hotel was my name and they already had my info. This hotel had a free shuttle service. They saved us!
I got to the hotel, it was not the room I was led to believe. They moved us to the correct room after charging us an additional $62.00. So I ended up paying more then I would have else where when that's the entire reason I went with your site and this hotel. Not impressed.
No call back.after they said that credit check was faulty... I had to get back to you for what reason this happened. Then they tell me it's a name check problem... after I had to chase them for what reason was denied
I had searched for a hotel on Trivago and BookingBargains had the lowest price. After booking through them, I had read a few bad reviews about them not actually booking the room or refunding after issues arise. However, my experience so far has been a good one. I called the hotel and confirmed the room with them and it looks like we're good to go. BookingBargains saved me $35+!
The booking experience was good and easy but the hotel itself was not very well at all the bed was not being hard the room was a non-smoking room but smelt like you used to be a heavily smoked in room hotel could use some remodeling
When I checked in, I was surprised by the extra rules posted. One that I had not seen before, was that they would charge an extra $20 if you did not check out by 11 AM and/or did not wait after check out for them to check the room. If you did not do this, they charged another $20.
I made my reservation on line and when I got to the hotel the gentleman changed my room from pet friendly to a regular room and I was double billed. I have been unable to reach anyone to dispute this charge.
I have only made the reservation online and the process was very straightforward, but I haven't checked in the hotel yet. I have the confirmation and expect things to go smoothly but it hasn't happened yet so I don't know.
When we first got to resort it was hard to figure out where the condo was and where to park. After being yelled at by various people we finally called the number on reservation and found out where to park. We had to wait until check in time to receive the code for our unit which is not that great when phone reception is spotty. Next day we found out that there was arcade, hot tub, pool in the resort but nobody gave us passes. I'm not completely sure what i paid $700/night for other than convinient location to northstar village
The hotel does not have my reservation confirmed, I call your lines and you have not solved the problem, I am not considered in the hotel's agenda, the confirmation numbers that you provide me are not valid in the hotel.
I was looking for a good price and good hotel for christmas and new year eve. I found it at this side, it was the best price in the internet for a 4 star hotel. After selecting the hotel, the reservation and confirmation was send in minute.
I book the hotel 3 days, When I went there it was bad area. I called the them to move me to the different Hotel and they told me they will try to get me refund and wanted to charge me for the new booking.
I ask them to refund me for 2 days but again stone walling.
Customer service sucks.
There was no pool like shown in picts or breakfast after telling us there was. The rooms were filthy walls and floors, ceilings were peeling and there was no soap or shampoo in rooms. Ill never stay there again.
Staff was nice and friendly. Room had dirt along base boards, the bed was a cheap and thin coil spring mattress. It felt so bad to sleep in, I hardly slept all night. The wall mount AC barely got cold so the room was nice and hot till around 2am where it finally cooled off. The hot water heater seems to be shared with another room. So I got cold water while they where using it.
I wouldn't stay again.
Placed my order to have customer service call to sell a ticked for twice the amount saying I wouldn't be able to find another price… well, I did and they left me feeling as if I was almost played by a scam
My original plans got canceled, quick change in plans and found not only a great place for the weekend but also a deal, saving $60 a night. Plus it was so easy to book and got the conformation for the reservation instantly.
Very easy and price excellent staff very friendly and knowledgeable about places to eat within the hotel. Would love to go to the beautiful pool. Everything we needed was right in the hotel. Harrahs is my favorite place to stay. Looking forward to returning.
I booked and paid for a smoking room with a 2pm checkout. When I got to the hotel, not only did they not have smoking rooms, they wanted to charge me an extra $20/hr for late checkout on top of the extra $100 deposit they made me pay for the room, which I could not get a refund on btw.
Poor customer service, I was giving a room with the door wide open. The maintenance guy was working from the room i was asigned to. I address the front desk and both ladies was very rude. I asked If I could be moved to another room. Cause I didn't want a room with my door wide open. She didn't care at all so yea I would like to get my money back please.
After driving 3hours, I reached the destination of the address listed on your site as Oyo Hotel, only to be told that Oyo hotel does not exist. The desk clerk informed me that I was the 12th person that had came with fictitious reservations from your website. I called to get a refund and was told to call back in 48 hour.
Overview
BookingBargains has a rating of 3.8 stars from 870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingBargains most frequently mention great price, easy process and credit card. BookingBargains ranks 8th among Hotels sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members