Sitejabber Website Reviews and Complaints
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From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,284
quality
251
This company responds to reviews on average within 4 days

Instant Feedback

46,667 reviews
Rhode Island
2 reviews
0 helpful votes
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Easy ordering great prices!
September 27, 2021
Updated review

Easy ordering great prices! Quick delivery quality jewelry

Date of experience: September 27, 2021

Easy ordering great prices
September 27, 2021
Previous review

Easy ordering great prices

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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My original order was delivered to another address in another city. Online customer service was not to my liking in that they were accusatory and wanted to charge me for replacement. There was some back and forth and an agreement to resend without a cost to me but it was made clear that I was being done a favor. In rechecking the address given, I neglected to provide a city and was told this is why I did not receive the delivery. I own the error. However, this is also why I provided my phone number to be used for any questions or uncertainty. I eventually called and spoke with Eunice who was very nice. She provided excellent customer service and was respectful and understanding. Thank you, Eunice!

Date of experience: September 27, 2021
New Jersey
2 reviews
0 helpful votes
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I love body candy!
September 27, 2021

I love body candy! They have great customer service and I love their selection and prices and they have lots of options to chose from that make me feel inclusive also I really like your blog it's taught me a lot about piercing I did not know :)

Date of experience: September 27, 2021
Tennessee
1 review
0 helpful votes
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It was great I just had one missing but other than that I was satisfied

Date of experience: September 27, 2021
Nevada
1 review
0 helpful votes
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Very happy with 3 out of 4 of my pieces that I received. Received quite quick. Will be purchasing again.

Date of experience: September 27, 2021
Texas
1 review
0 helpful votes
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Tracking information was incorrect and a bit frustrating but other than that great!

Date of experience: September 26, 2021
Arizona
1 review
0 helpful votes
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I got my packages in a timely manner
October 27, 2021

I got my packages in a timely manner. However the jewelry itself is just too small. It doesnt completely go through my piercing. I cant leave it in without being in pain.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Washington
2 reviews
0 helpful votes
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It was great
September 27, 2021

It was great. We are very satisfied with what I ordered and it came in a timely manor and we are definitely ordering again from you.

Date of experience: September 26, 2021
Illinois
1 review
0 helpful votes
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I absolutely love the jewelry
September 27, 2021

I absolutely love the jewelry. Although, there could be more of a selection. I have, just about, everything you offer, I'd love to see some new pieces.

Date of experience: September 26, 2021
Louisiana
1 review
0 helpful votes
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Been buying from body candy for a while, never disappointed!

Date of experience: September 26, 2021
Virginia
1 review
0 helpful votes
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Took longer than expected but everything was super cute.

Date of experience: September 26, 2021
Texas
1 review
0 helpful votes
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My jewelry came in extremely quickly and I couldn't be more happy with my item! It's so pretty and I've gotten a lot of compliments on it!

Date of experience: September 26, 2021
Massachusetts
1 review
0 helpful votes
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I always buy from here
September 26, 2021

I always buy from here- i love their septum rings the most

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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Great items!
September 26, 2021

Great items! Have made several purchases and will…. Again & again!

Date of experience: September 26, 2021
Spain
1 review
0 helpful votes
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Refund
October 26, 2021

Waited for three months but they gave me a refund. It was ok the least they could do (didn't receive it)

Date of experience: September 26, 2021
Virginia
1 review
0 helpful votes
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Good products, average shipping, wide variety of jewelry to pick from!

Date of experience: September 26, 2021
New Jersey
1 review
0 helpful votes
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Always a pleasure ordering from body candy. I love everything I've purchased.

Date of experience: September 26, 2021
Texas
1 review
0 helpful votes
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Bad product
October 26, 2021

Bad product. Looking to return. Poor design. Loose and falling out.

BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Texas
1 review
0 helpful votes
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Fast shipping!
September 26, 2021

Fast shipping! I love the mystery bag of tongue rings!

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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100 satisfaction given I was glad I made this purchase

Date of experience: September 26, 2021