Bloomingdale's

Bloomingdales advertises that items will arrive in 3-6 business days.
When I called after 2 days they said the items would not be shipped for 8 days.
I then tried to cancel the order and they would not let me. Says cancelling is not possible.
Such a scam... i will never order from them again.

I have always shopped at Bloomingdale's and loves it. Today I was there and was thrown for a loop at the clarins counter in nyc. Beware of the manager there selling her evil eye bracelets.
I bought somethings and went to return it. No one would help. If it's not a sale beware. You are being treated as if you are contaminated. Bloomies should look into this

I ordered a pair of silver shoes and received a pair of cream shoes by a different designer that looked WORN! The informed me they I would get a $300 gift card for my inconvenience bit sent $125 gift card. I needed those shoes for an invite. To add insult to injury, they emailed me the incorrect label.

Shop at Nordstrom. Easy to purchase and great customer service. I don't know who these customers who gave many stars. To make a long story short, by the time I talked to the supervisor after all day of multiple customer service people not helping, my item was sold out. Then the supervisor scolded me that reserving an item does not guarantee availability when I decide to purchase it. Excuse me? I was tryin* to buy it not reserve it this whole frustrating experience and in the mean time it sold out. We have the power to go to stores that don't cause this much stress so we can give them hundreds of dollars. The shoes I was trying to purchase was about $800. I am not shopping here any longer.

I ordered a Tissot Watch and Bloomingdales sent me a watch and a warranty card with serial numbers that did not match. They did not take responsibility for this mistake. I now have a problem with the watch and cannot follow up with Tissot because Bloomingdales sold me a false warranty.

Bought a jacket from Bloomingdales, received order confirmation a day later, with right address, but when they confirmed shipping, address was wrong. Called them immediately, for correction, had to call 4 times, every time I did so, customer service could not help, they were more interested in you taking their survey than making sure my address was corrected. Eventually, Carl the only knowledgable rep so far gave me UPS # to call and get it, now why would I spend all this time correcting their mistakes when I could just have gone to Nordstrom for impeccable service?. Regretted shopping there, would stick to Nordstrom.

The delivery guy the first thing asked for money. When I asked him if may I have look if you brought me the right one, he rejected directly saying its not allowed to check! How is possible? I asked him just to open the box and show me the bag, but he refused by saying that is company policy!

One line shopping is awfull. Merchandise comes in stages and then to go and pick it up at the store I had to call a manager to get the people to do their job. If you don't have barcode which I had the print out and they could have looked it up with my name and phone number. The employee working the on-line area did not want to help so everything he typed in my name and phone number was wrong so he said I cannot find it. When they found my merchandise I returned it immediately because I was disgusted with the shopping experience.

Tried to return men's polo and tee, First, hard to even find a sales person. Went to custoner service, and practically accused of dishonesty. "Don't even know if we carry this." When this store goes out of business, it will not be because of online competition. It will be from its own horrible service.

Was returning a handbag. Two elderly saleswomen rivaled the mean girls you meet in junior high. Interactions like this are how businesses fade and fail. Sat 7/16 afternoon westchester store. I have the money to spend, but no store can last with mean girl help.
Best of luck and consider advising your girls not to suggest my aunt "regifted" my expensive handbag. Meow

I placed my order 1 week before Christmas to make sure I receive order before Christmas so I could give gift. The Day before Christmas I receive only half of order. I contact customer service on chat. All they could do was keep apologizing. Bloomingdales doesn't reach out to you and notify you that item is on back order even if they have all your contact information.
What terrible service! The only thing they know to do is inform you if you order now there's free shipping so hurry and place your order. They totally overcharge for such horrible service. I say to Bloomingdales if you're going to give bad service maybe you should lower your prices, or invest your money in improving customer service. This is why stores like this will go under! High prices and bad service.