Biblio

One of the worst customer experiences I have ever dealt with!
When I didn't get my order, after some back-and-forth with the postal service, I was told that my package was lost, but there was insurance the retailer could claim, so I should contact them. However, when I was trying to get some support from the Biblio, they were just sending me the same message that I should contact the postal service, and that the package must have been delivered over and over again. I was trying to call them hundreds of times and only managed to get through once. I was told that they'd give me a refund, but nothing happened.
I don't recommend buying anything from here!

Absolutely disgusted with the treatment and service I received by this company. I made an order before Christmas for a present and the company have not engaged in conversation with me regarding a refund and have refused to respond to the 8 or 9 emails I have sent them over the last month requesting the refund in question. I paid for the item and special delivery. This company takes your money and does not provide any goods or service. Daylight robbery!

I ordered a textbook on May 20,2023. I got an email saying that it was shipped on May 26 and then it will be delivered within 7-10 days. When I didn't receive it within that timeframe, I checked the order status. From June 6 to now, July 3, I have checked the status every day. It says "no information available." Biblio took my money almost two months ago, never to have delivered the order. I emailed customer service many times and never got a reply. BEWARE! BIBLIO IS A SCAM!

I wanted an older Magazine come book on building model aircraft, it was a specific version & although i have found one or two versions of it they were way above the price i wanted to pay and mostly second hand.
I found Biblio and they had two versions of the book i wanted at between a quarter to half price and were still under other prices even when postage and packing were included. I ordered the book and received a perfect volume two days later. Great service guys

Another book ordered from third party via Biblio.com, book arrived within a few days well packed and as described. I was kept well informed as to the progress of the order via e-mail, no complaints.

Another great book find at Biblio! Biblio is an excellent conduit between independent book sellers and buyers. They perform a great service for book lovers.

Purchased these for my father who is ex Norfolk Regiment, the books are old but given their age are in pretty good condition.

They arrived quickly and where very well wrapped and protected.

I have had a flick through the 2 volumes and no doubt will facinate my father.

Really happy with this purchase from Besley Books

Paid THEIR price for a book and the listed shipping. These crooks email me back after I had already paid. ACTION REQUIRED they said... asking for 33 more dollars to ship 1 book. Not a good way to do business..

I ordered a book for my nursing leadership class sort of last minute and it was slated to arrive in January 3rd. That's actually the day my class starts. However, the book was delivered on Monday, December 27th. I am so appreciative for the expedited shipping.

Ridiculous. Thought I'd branch out with another used book site-I typically stick with thriftbooks.com or Abebooks.com, and they are extremely reliable. But, this site has listed two SEPERATE orders as having the same tracking number when they come from two SEPERATE Physical locations. I better get my books. Now I know, at least, however, to NEVER order form this crooked site again.

I purchased a book that was supposedly in very good condition and a hardback. It turned out to be a paperback in fair condition. I sent photos of the condition of the book to the bookseller and to biblio.com FOUR TIMES. Never heard back from biblio.com. Never paying from these crooks again. What a waste of time dealing with them.

Purchased a book that was skyrocketing in price due to a sudden popularity cause by a director (Zack Znyder). I never got any shipping confirmation after i made a request for it days prior to order strangely getting canceled. De days later after my request to shipping confirmation I got an email stating I was being refunded due to item being lost/ damaged during shipping. I find this very suspect due to the fact its also very convenient for the company because they stand to double thier money. Never again will I be dealing with Biblio. Plenty of honest businesses out there to choose from.

Moments after I place my order on Biblio and saw that books runs was the business, I decided to look up Books Run I got very nervous since all of there reviews were bad regarding books not being shipped out, being charged for a book that was never received. So Immediately asked for a refund, but the books were already shipped out (so I hoped and worried that nothing went wrong) My books arrived from fedex and the other order from Usps and I they were in great condition even when I requested used they looked brand new. I decided to do this review since I saw all the negative reviews and I had a great outcome buying from them. I will purchase future books from them! Also I am in Los Angeles and the books arrived in 5 days! Great shipping.

I had an awful experience with an order I've made. A package arrived but it wasn't what I've ordered by any stretch of the imagination - it was an order made by another person at a remote part of the planet.
Customer support response to that? Nah
Apologies? Never
Refund? You guessed it, nothing
Only through a PayPal claim I could get a refund and that took an additional month to the month I've waited for the wrong package.
I saw that some people ask if Biblio is for real. My answer is yes, real bad.

The worst book purchasing experience I have ever had! Never received my book and after waiting for over 2 weeks for delivery from a place that was only 3 hours from me, and falling behind in the class I needed the book for, I ended up ordering it from another site. Biblio said they would reach out to the vendor, but never got back to me after I sent several emails. THEY ARE A SCAM through and through. Also the tracking/order number they gave me was nonexistent when I entered it into the USPS tracking site.

Many reviewers here don't understand this is a search engine that connects book buyers with thousands of different book sellers, not all of whom are terribly reliable. I've been selling on-line for well over 20 years, and on Biblio for over 10. Compared to the other sites, I have found them to have the best combination of customer service, solid search engine, and more than a modicum of care for the bookseller and the trade, not just the bottom line. I love ABE, too; the only issue I have with them is Bezos owns it (but fortunately has left it alone). BTW, if you lool up ABE's rating here, it's about the same-- 2 stars. But check out the other ratings on the right, like the Better Business Bureau. Biblio is 4.5 and higher, which is a really good score!

Gus@ aardbooks

I paid for a book to be shipped and received by January 15. Not only was it not shipped and the tracking was all messed up showing that it was sent FedEx but when I clicked on the link it linked over to UPS saying return damage when I contacted the company and the seller. They swore that it had been delivered. Even as I am submitting the fact that I live in a different area than the book is supposed to have been delivered to, and evidence that I don't have the book they refused to refund my money. This is a scam site avoid it they will not refund your money now I'm going to have to get my credit card company involved and it will be months before I can get my money back.