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B&H Photo Video

How would you rate B&H Photo Video?
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Virginia
0 reviews
1 helpful vote
Follow Alfred M.
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Ordered printer ink from "B&H Photo Video" several times. Always an awesome experience. Fast shipping and the best prices!

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Great Pro selection
January 20, 2020

And great prices too. B&H is well known in the filmmaker community. I have no reservations about ordering from these people over Amazon.

Date of experience: January 19, 2020
New York
1 review
0 helpful votes
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Zoom H6 order
May 15, 2020

Was able to get a video review of the Zoom H6 operation and some tests, placed order with no hassles

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The Best!
November 18, 2020

B&H never disappoints. Always have just what I'm looking for. The service and delivery are great, too.

Date of experience: November 16, 2020
Delaware
1 review
0 helpful votes
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I always prefer to shop for photo & video gear at B&H...the sales reps are very knowledgeable, professional, and honest. This makes a big difference!

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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Lifesaver
November 18, 2020

Ordered these cables from amazon and got the wrong one 6 times. Why didn't I think of you guys earlier.

Date of experience: November 16, 2020
Arizona
1 review
0 helpful votes
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Easy!
March 30, 2020

I've been using B&H for 20 years. Great prices, easy shipping always beats Amazon by a mile! Take advantage of no sales tax in certain areas!

Date of experience: March 29, 2020
Texas
3 reviews
5 helpful votes
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I am very disappointed in B&H Photo Video bhphotovideo.com.
I placed an order on May 27th for a 100 spindle of DVD-R 4.7 GB 8X disks. On June 9th I received my order (13 days later) The item received was for 16X Disks. I immediately went online and Chatted with both Luke and then Covington and was assured that the correct product would be shipped out to me asap. I told them both that on their website the 8x and the 16x had the same UPC code so someone needed to put visual on the label and make sure the 8x was sent out to me. Yesterday June 13 (4 Days Later) I received another package with the wrong item 16x again. I immediately sign on to Chat (calling hold time is like 39 minutes) Chat is shorter. I speak to Luke again. Bring to his attention again the errors on the UPC Code and explain to him that now I have lost 17 days and I have a project due. He says how sorry he is and that they will try their best to get me my new product shipped out so I can receive it by Tuesday June 15 and not miss my deadline. Guess what - at 3:00 a.m. this morning I get an e-mail stating my order had been cancelled and my original order funds refunded.
I chatted with them again today and was told by Ken there was nothing they could do even though their website shows the item I needed to be in stock and ready for shipment.

If you don't care when or if you ever get your products then order from this company, but I will never order from this company again.

Date of experience: June 14, 2021
Henry P. B&H Photo Video Rep
over a year old

B&H Web No: 1075013125 Thank you for your order and this feedback. We regret your dissatisfaction. There are two similar products being discussed, with similar, but not identical, manufacturer's codes. They are:
CMC Pro DVD-R 4.7GB 8x Value Shiny Silver Lacquer Discs (100-Pack)
BH #CMTDMRVALZZS • MFR #TDMR-VALZZ-SK
And
CMC Pro DVD-R 4.7GB 16x Value Shiny Silver Lacquer Discs (100-Pack)
BH #CMTDMRVALZPP • MFR #TDMR-VALZPP-SK.
The manufacturer's IDs, the B&H product codes, the bar codes, and the descriptions all distinguish one from the other.
That does not mean it is impossible for us to have shipped the wrong product inadvertently and if we did, we apologize for our error and for the resulting inconvenience. Our warehouse manager is investigating to make sure we are properly identifying these two products and that our staff is trained to distinguish one from the other. At the same time we will do everything necessary to make sure the customer received the proper item and does so in a timely manner. -- Henry Posner / B&H Photo-Video

Bulgaria
1 review
0 helpful votes
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I love you B&H
December 3, 2019

I use it more then 17 years and never was disappointed... High quality product with great service... Thank you B&H!

Date of experience: December 1, 2019
California
2 reviews
0 helpful votes
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Item available from B&H
November 21, 2020

Binocular available in stock, looking to increase my collections, quick service delivery across the state and deliver on time.

Date of experience: November 19, 2020
California
1 review
0 helpful votes
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Simple menus that will compare many similar products. Base and professional use for items. Gives inputs, outputs, mounting options etc.

Date of experience: July 16, 2019
Texas
1 review
0 helpful votes
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Excellent customer service! They have such a wealth of knowledge and are always able to help me find exactly what I need!

Date of experience: February 3, 2020
Massachusetts
1 review
0 helpful votes
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Great selection, good descriptions and fast shipping. Very hard to beat. Don't risk Amazon or cut-rate websites.

Date of experience: October 30, 2019
Pennsylvania
1 review
0 helpful votes
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Wide selection, easy to navigate site, insanely fast free shipping, and outstanding customer service.

Date of experience: July 15, 2019
Ukraine
2 reviews
0 helpful votes
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Cool
July 8, 2020

I purchased some stuff here several times, there were no problems, everything is good, so my I'm satisfied with this service 100%

Date of experience: July 7, 2020
New York
1 review
0 helpful votes
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Well-designed website
December 1, 2019

Large selection of products. Ordering process is easy, delivery quick, and they offer some great deals.

Date of experience: November 29, 2019
Connecticut
1 review
0 helpful votes
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Great Service
August 21, 2019

Everybody I know loves B&H. Been using them for years and had only a few small issues, always resolved by customer service to satisfaction.

Date of experience: August 20, 2019
Ohio
1 review
0 helpful votes
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4.5 STARS
February 18, 2020

Thank you for providing such excellent service. Great prices, quality products, and speedy delivery!

Date of experience: February 17, 2020
Wisconsin
3 reviews
0 helpful votes
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As always great online service - easy site to navigate... checkout smooth and fast. Thank you B&H. A satisfied customer for 10+ years.

Date of experience: February 18, 2020
New York
1 review
0 helpful votes
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Always a pleasure
November 30, 2021

Another easy transaction from B&H. There staff is very knowledgeable about whatever product you are considering.

Date of experience: November 29, 2021

Overview

B&H Photo Video has a rating of 3.7 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
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