Received the order today, only one word to say about service team of Bharat Plaza 'Exceptional outstanding". Both Saree's look gorgeous from what showed on the web. Material, embroidery, color everything great. The service guys keep me in form the status and get my order before time which i mentioned to them. Once again thanks and hats off to all.
I am really very impressed with Bharat Plazas communication and service mind blowing us being so far in nz and order system works. There was a slight color variation with the saree we ordered but it was lovely cant find any saree like that here in nz. Impressive work keep it up. I have already made another 2 orders
I have received my order today. I can't express how pleased I was. I ordered 6 outfits and each one is just outstanding. I can't wait to wear them. I would like to say a very BIG thank you to all members concerned at Bharat Plaza. Your customer service was exceptionally good. I was kept well informed throughout the process of my order via e-mail and phone. I look forward too ordering more outfits very soon.
I have recd my parcel. It arrived yesterday. I am absolutely satisfied with the quality and standard of your sarees. The packaging was perfect and we loved the small token of bindi's and saree packets. Unlike many other online shops, which provided poor workmanship... you lived lived up to my expectation and trust me I will be now shopping from the comfort of my home and getting awesome stuff from you guys... Just love my sarees... can't wait to try your blouse making facility... Good on you for such excellence... you make us proud to be Indians
Whenever I need something different for myself or my family, I always go for Bharat plaza website. I always found different collections as I want. Fabulous designs, fabrics, quality, timely services make me to shop from there.and specially I like the Designs made by Mr. LalitKhatri..
I must appreciate the quality of packing and presentation, it was superb... i ordered four of the products three of them were mind blowing more than expected but the one wiith the code SLTX0760 was totally different from what i saw on my screen
I bought 3 saree for my sister from bharatplaza it was the first time am ordering from this website
And i recevied my parcel extremely fast and the dresses it's so beautifull and nice... thank you very much bharatplaza
I'm very glad and thank you all for helping me
Finally i already recommend you to all my friends and family...
Looking forward for another great sale!
Hi, I just wanted to confirm that we received our order 20 april 2017. We are very pleased with our outfits, and thank you for your prompt and efficient service.
I paid for my order almost 2 months ago. I have been writing customer service for about a month and no replies. Live chat leaves me when I start questioning my order.
I just received the saree and shalwar kameez. Just perfect! Thank you
But i deslike the shipping time... made dealy with 4 day!
Most of the products are fake only once you pay and after one month u come to know Instead of this product purchase some thing else which is horrible experience, since I was from Rajasthan so some how I recover my money
This company is absolutely horrible. Please do not make the mistake of ordering from them. Their clothing is nothing like what they show on the website, the material is not even the same. They also refuse returns, and for a $300.00 suit that was totally wrong, offered us a $10 credit on our next purchase. Needless to say, we will never purchase anything from these con artists again.
Please keep away from this store as they are a bunch of frauds. I have ordered a saree for my wife over 2 moths ago which they confirmed will be delivered within 20 days, I have got in touch with them on several occasions and every time they said that they are having problems at the factory with the production of the fabric, and every time they assured me that I will receive my order in the next 20 days and today they finally told me that my order is not in production anymore and can't be delivered and I can choose one of their ready to deliver saree. Their service is really awful and unprofessional. I don't think they are a legitimate business, they probably just invested in a website to take orders from innocent customers and keep winding them until they just give up and stop asking for their order or refund.
Please do not place order with them unless you want to lose your money and be disappointed.
I have complained almost 5 times in the past two months stating that I didnt get my package. They give no direct replies. Just simple answers... like "ma'am we will send your order" but nothing happens. The customer service is horrible. Even if I call the number, a man who sounds like he has been sleeping answers (of course, there is a time difference from India to USA) but that was so unprofessional. I've spent $88 dollars online. I still have not received any direct replies with tracking or anything.
These bastards have been dragging my refund claim for 4 months now and yesterday after I chatted with them they said because it's been over 60days its not possible to give me a refund! Seriously how are you still in business? Please PLEASE stay away! I have lost $140 and 4 months of my life chasing them for a $35 refund that they said they would give me and I accepted and then they kept saying not possible. I wish I had paid by Paypal now but they convinced me not to. Don't do that. EVER!
I wanted to say a big Thank you to the team that assisted me with my shopping and delivery as well. Thank you for your patience, assistance and advice. I mentioned that I needed the sarees quite urgently for an upcoming wedding and it came within 7 days instead of the 21 days. Thank you for this great service and even for my discount. Its really appreciated and was a positive experience for me. Will definitely order from you guys again! :) thanks for your help
Thank you for sending me the sarees which I ordered. I have just received them today here in Australia in good condition. (and also the free gifts) Sarees look very lovely. Blouses also are fitting me well. Thank you very much. Looking forward to more pleasant online shopping with your store in future
I ordered a suit and their measurements online were pretty specific, so they made the pants according to all the size measurements they took... except the width of the pants leg. Over the past 2 months I have contacted them more than 6 times now and they have constantly told me that they made the pants according to the size measurements, but there was NO measurement asked for width of leg. I have escalated this to 'higher authority' and all responses have said that they made it correctly and to work with them. I even asked to pay for 1/2 the cost of another pants and their response was to go online, purchase any item that says 'ready to ship', and then they would send me an invoice to pay for another pants and then ship a new pants to me. I have never heard anything more RIDICULOUS in my life! I have repeatedly asked them to correct this before I leave them a negative review but they have made internet excuses, holiday excuses and everything else to say why they could not respond in less than 3 days for an escalated case.
Bottom line, if you're ready to spend money to purchase anything from them, be ready to accept whatever you get and smile. Totally POOR service!
Received the sarees today, they are very beautiful much better than expected, also appreciated the fact you assisted with the swop of the combo, these are things that always bring customers back to you. I have done purchases with you before and will do more purchases. Thanks
I have received my sarees and that was my second purchase from Bharat Plaza since last year. I am all ready to place the third order. Thank you so much for the great deals. Looking forward to take advantage of the great offers in future as well
Overview
Bharat Plaza has a rating of 4.7 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bharat Plaza most frequently mention online store, customer service and order today. Bharat Plaza ranks 3rd among Indian Clothing sites.
- Visit Website
- Jodhpur, Rajasthan
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Alex j.
Thank very much for your loyalty. We are very honor to have customer like you. As a matter of fact, we are looking forward to serve you in the following years.
Thanks & Regards
Bharatplaza team