Battery ClerkReviews 3,915

I saved a couple dollars ordering direct rather than using Amazon and I won't make this mistake again. My package was supposed to go out on 10/18. I even received an email saying it was shipped. I checked a week later via the USPS site and the tracking number they gave me and USPS was still waiting for the package. I emailed that day and it magically was shipped an hour after my email. I called and they said it was USPS's mistake because they called it in and it was never picked up. If I wouldn't have followed up, who knows if I would have ever received it. Again, just use Amazon... Don't order here!

Ordered recommend batteries by the person on the phone. Well they came worked once then not again. Tried calling customer service said they'd refund me., then 2 minutes after I got off the phone got an email from them and they had changed their mind and would NOT refund me. Then talked to the owner who went on to tell me basically I was a liar and the person on the phone didn't recommend the batteries and then proceeded to tell me I didn't know what I was talking about. Anyhow avoid these people at all costs and buy elsewhere.

One of my worst internet experiences. I bought a battery for my golf trolly and I was quite pleased with the price. The battery arrived on time but damaged, one post was sticking through the box and had been bent at 45 degrees. I immediately called Battery Clerk and was assured it would not hurt performance... the battery performed for less than two months... they usually last two to three years. Called Battery Clerk and was told that it was under warranty... just ship it back to them ($50 +) and then they would ship me a new one but I would have to pay shipping back. So for $100.00+ I would get a new two month battery that I paid $69.00 for. DO NO DEAL WITH THIS COMPANY, POOR PRODUCT AND A SHAM WARRANTY.

True and accurate story:

They sent me the wrong batteries. Wouldn't discuss a return/refund until I sent them back (shipping cost to me). Once they received the batteries back, they decided they wouldn't take them back under any circumstance. Furthermore, if I wanted the batteries back (of course I did) I had to pay for shipping again. I began to file a complaint with BBB and NJ Department of Consumer Affairs but gave them an opportunity to do right by me prior to me filing the complaints. I haven't heard from them since after several phone calls, emails and messages. As of today, they have $133 of my money and the product I paid for.

I had a terrible experience with this company. They took my money immediately after placing an order. Three weeks later after several phone & online conversations (all instituted by me), they claim the batteries were shipped today (although the tracking number they gave is not recognized by the shipper (Fedex). In talking to all levels in this company (including the owner), I was told that the only problem was the way I placed the order. Good luck to anyone who deals with this company!

I would not use Battery Clerk again. I ordered a battery for my Tri-Square radios. The battery didn't work at all. I sent it back to Battery Clerk (at my own expense). They assured me that the battery they sent would work in the Tri-Square radio. They sent me another battery and I had the same result. The battery didn't work at all. Then when I asked to get a refund they wouldn't respond to my phone calls or emails. They obviously don't stand behind their defective product.