Overview
Bark has a rating of 3 stars from 1,642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
We had an excellent fence built through the contractor we employed. Matt@ kapiti Coast Fencing (KC fencing)
A thorough quote was given and the job was done quickly and efficiently. It was the best cost of 3 acquired.
We really appreciated Matt's negotiating skills between neighbours to get the best result for each of us.
When I didn't have credits, I received many job listings daily. But after purchasing credits, I haven't been able to find jobs for a long time. It seems like you only send or show jobs just to sell credits.
Hi Team,
Thank you for sharing your feedback. We understand your concerns, and we’re sorry to hear about your recent experience. All of our leads are live, so as soon as a customer places a request that matches your criteria and location, we send the lead information through.
Please note that leads can fluctuate depending on certain areas and times of the year, which may affect the frequency of job listings.
If you'd like to discuss this further or need assistance, please don’t hesitate to reach out to us at team@bark.com.
Kind regards,
The Bark Team
After going through numerous platforms and leads. I gave bark a try. After buying credits to be able to place my information on the leads that they provide I did get some actual people on the other side of the phone which is better than other apps I've tried. However none of the leaves provided any Roi
Hi Coole,
Thank you for sharing your experience. We understand that it can be frustrating when the return on investment doesn’t meet expectations. While we can't guarantee every lead will convert, we encourage you to make use of our credit return policy for leads that don’t work out. You can review it here: (https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy).
If you need assistance with lead selection or have any other questions, don’t hesitate to reach out to us at team@bark.com.
Best,
The Bark Team
I posted looking for a handyman to do a handful of jobs around our new home just after moving in. The app was easy to use and I was contacted within 5 minutes of posting my job. The worker was great and I am very happy with the whole experience. Will definitely continue using Bark to find trades people.
Hi Michelle,
Thank you for sharing your positive experience! We're thrilled to hear that you were able to find a great handyman so quickly and that you were happy with the service. It’s always wonderful to know that our platform is helping people like you with their home improvement needs.
We appreciate your feedback and look forward to assisting you with any future projects.
Best regards,
The Bark Team
Very helpful for both customers and Pros, although it has a huge potential to be amazingly good by interacting with customers to zoom on their demands before job is published to direct them to the correct pros, as many people don't know what to look for
Hi there,
Thank you for your feedback! We're glad to hear you find Bark helpful on mobile. We appreciate your suggestion about refining customer interactions before job postings—this is valuable insight as we continue improving the platform. Your input helps us enhance the experience for both customers and professionals.
If you have any further suggestions, feel free to share. We’d love to hear more!
Best,
The Bark Team
Not the best site out there, in fact pretty poor, spent money on this site hoping to get further leads, leads did come through but me following up these leads was a complete waist time, some never answered the phone, never returned calls or returned emails regarding there need for my business, this was back in 2023,so gave up on this site as i felt leads could be false, So muggings here thought things might have changed for 2024 spent another £100 for discounted leads, And would you believe it, the same has happened again, have expressed my concerns to bark, guess what no replies, its not a site that works for the builder,so beware
Hi Christopher,
Thank you for sharing your experience.
We're sorry to hear that your experience with our platform has not met your expectations. We take all feedback seriously and continuously work to improve our services.
We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns but did not receive a response. However, we are committed to resolving any issues you may have faced.
Please reach out to us directly at team@bark.com so we can investigate the matter further and help find a resolution. Your satisfaction is important to us, and we would like to ensure that you have a positive experience with Bark.
Best regards,
The Bark Team
Barks is the biggest scam and thief out there people please keep your selves away and when we speak the truth they simply terminate your business with credits in it with no good reason. They use one same lead for multiple platforms like one bone for ******* dogs. Now go get it. Most customers are also scam in there as well. Please refrain from this bark.com site and its leads as they are the biggest scam of all times. They don't like it when we bring it to their attention that they are the biggest scam so they keep your credit and terminate your account knowing they are from UK and no legal action under consumer regulations can be taken. They are all really rude with no English language on the phone either.
Hi Calgary,
Thank you for sharing your feedback.
We’re sorry to hear that you feel this way about our service. We take all feedback very seriously and strive to provide the best possible experience for all our users. We attempted to reach out to you through the Sitejabber Resolution Center to address your concerns, but unfortunately, we did not receive a response.
If you still have unresolved issues or concerns, please contact us directly at team@bark.com. We are here to help and are committed to finding a solution that works for you.
Best regards,
The Bark Team
Many fake leads that will never get you in touch with a customer or get you hired. Their policy will not refund you if the "customer" is not responding your calls or texts. So prep yourself to call and text endlessly and even pay them to do som
Hi Robert,
Thank you for sharing your feedback.
We’re sorry to hear about your experience with our leads and the challenges you faced. We take these concerns seriously and aim to provide a fair and transparent service. We attempted to address your issue through the Sitejabber Resolution Center but did not receive a response from you.
Please reach out to us directly at team@bark.com so we can investigate your case further and assist you in finding a resolution.
Best regards,
The Bark Team
I've spent over $1,300, bid on over 80 leads so far (111 credits left) and got 2 engagements. Leads are expensive 8 for tax prep and 44 for tax resolution leads. There have been crickets from the rest of the leads mostly. The ones that have called want someone local vs remote/online. My business is virtual/online.
I gave bark a chance because I liked that they provided a customers email and phone number. But they are really useless. They are extremely overpriced and when you complain, they tell you a bunch of nonsense about what you are doing wrong.
Save your money! Try something else for a better chance.
Hi Ed,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Semi detached house roof cleaned and treated with anti fungal also conservatory roof. Ridge tiles removed and replaced with fixed ridge.
October 2020
Two very helpful, courteous young men who did a fantastic job in spite of having to dodge around the weather and a pandemic! I would happily recommend them and their work to anyone.
Hi there Sharon,
Thanks for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Bark provides a very good overview of cleaning service companies in your region. They come from different backgrounds and offer their professional services at reasonable pricing. Once you see their approach, you will be able to conclude which one is suitable for your needs and at what budgeted price.
Hi there Mark,
Thank you for your review,
We're very glad to hear that we could help you with your search.
Kind regards,
The Bark Team
I get significantly less bookings through Bark as I did 12 months ago and use other platforms more so today. This is due to lead conversation dropping; more unresponsive leads, more leads that did not know they were placing an ad for services, more general enquiries rather than genuine opportunities.
As a DJ, it would be useful to know if a client/lead has booked a venue. There was also some great info on lead regarding their budgets for the project, this was great at identifying the right type of lead for a business - sadly this was removed.
Hi Dan,
Thank you for your feedback. We understand your concerns about the decline in lead quality and responsiveness. We're constantly working to improve the experience for both businesses and clients. We also appreciate your suggestion about knowing if a client has booked a venue, and we’ll take that into consideration as we continue to improve the platform.
For leads that aren't responsive or don’t meet expectations, we do have a credit return policy, which you can review here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
If you'd like to discuss this further, please don’t hesitate to reach out to us at team@bark.com.
Best,
The Bark Team
They were very inflexible and did not credit my credit card when their system did not properly process their 50% off offer. That cost me an extra $132 that I was not intending to spend on a new app. Very disappointed by their lack of customer satisfaction.
Hi Steve,
We are sorry to hear about your recent experience with our team. Please reach out to us at team@bark.com with more details so we can investigate and assist you further. Your feedback is important to us, and we'll work to resolve this issue promptly.
Kind regards,
The Bark Team
I just experimented with Bark spending a discounted $1400 roughly and out of that and a lot of fast connecting to people who report they are ready to hire or it's urgent, got approximately 7 people to actually have a time to talk with me and two became clients. 2 are interested and things came up.
Maybe 1 in 8 actually connect back.
Either the leads are too expensive or perhaps there needs to be another way to find out of these leads are actually viable.
I am trying it for a little longer, but it is expensive for the results and connectivity. I immediately call, then leave a message, only two people ever picked up right away. I send a text after the one click email goes out with a link to my calendar.
Anne
Hi Anne,
Thank you for sharing your feedback and your experience. We understand how challenging it can be when so many leads don’t connect or convert into clients, especially after making such a significant investment.
We’re constantly working to improve the lead quality and responsiveness. If you'd like, we can look into specific leads you've received to see if there's any further support we can offer. Please don’t hesitate to reach out to us at review@bark.com, and we’ll be happy to review your case further.
Best regards,
The Bark Team
I have bought two jobs now with coins even though it says one out of five people have bidded for it surely you should put on your site. You should have at least free quotes. I just don't think it's very fair and not worth the money.
Hi Team,
We understand your concerns, and we're sorry to hear you're feeling this way. Bark is designed to connect professionals with potential customers, and we strive to ensure transparency.
If you're looking for more information on the process or have questions about how the platform works, please feel free to reach out to our support team at team@bark.com for further assistance.
Kind regards,
The Bark Team
I had credits take because they had not been used - credit I purchased through the year long mandatory purchase plan. No one told me that could or would happen - so I was quite surprised. I was fortunate that they were restored. Now I feel force to contact people!
Hi Gloria-Jean,
Thank you for your feedback, and we’re sorry to hear about your experience with the credits. We understand how this situation could be frustrating. To clarify, credits purchased through our platform expire one year after the purchase date. We strive to make this clear, but we appreciate you bringing this up so we can improve communication around it.
We’re glad to hear the credits were restored, and we understand how important it is for you to feel comfortable with your approach to leads. If you ever need further assistance or have more questions, feel free to reach out to us at team@bark.com.
We appreciate your understanding and look forward to supporting you in your continued use of Bark.
Kind regards,
The Bark Team
90% of so called customers who claim to want someone urgently never answer the phone or have the courtesy to acknowledge us reaching out. This wastes credits which cost money. This is with a fully filled out profile
Hi GND,
Thank you for sharing your experience. We understand how frustrating it can be when leads don’t respond, especially after investing in credits. While we strive to provide quality leads, sometimes responsiveness can vary. We encourage you to contact us directly at team@bark.com if you experience issues with unresponsive leads, and we’d be happy to assist with credit concerns or further support.
We appreciate your feedback!
The Bark Team
The title says it all. I've brought this up before, only to fall on deaf ears, ignored, and never answered. People have preferences, but Bark will not make it an option... you can choose gender and language... but not race! And clearly there isn't enough diversity in the csuite to inform the company. However, I know why they do what they do... I guess when a competitor offers the choice, that will get their attention.
Hi Team,
Thank you for sharing your thoughts. We want to assure you that our goal at Bark is to promote fairness and inclusivity across all professions. We take all feedback seriously, and we’d appreciate hearing more about your experience. Please reach out to us at team@bark.com with further details so we can assist you properly.
Kind regards,
The Bark Team
I had seen advertisements about Bark and decided to give it a try. I find that 75% or more of the leads are garbage. The other 25% of leads feel completely overwhelmed because the vendors in my category swarm them like flies on honey.
So it's not a very positive experience for the leads looking for the vendors.
Then the worst part is that Bark advertises very low prices, as if we work for them and that establishes a low expectation in the mind of the customer! Then when the lead gets our legitimate price they are surprised and discouraged.
I've spent a good amount of money with Bark to truly see what it was all about and I can tell that Bark does not care at all about the users or the vendors who are on the platform. As long as Bark is making money. I will not be staying because it is such an amazing waste of my advertising dollars!
Hi Mike,
Thank you for sharing your experience, and I’m sorry to hear that you’ve been disappointed with the platform. We understand your frustration regarding the quality of leads and the price expectations that may arise from them. We continually strive to improve the experience for both vendors and clients, and your feedback is valuable in helping us identify areas for improvement.
If you'd like to discuss this further or need any assistance, we’re here to help. Please don’t hesitate to reach out to us at team@bark.com.
Best,
The Bark Team
Most leads are complete time wasters and most of those replying to potential clients, are agencies just after another quick and cheap monthly to tie into a contract. There are much better options out there. I got the starter pack and they renewed it after I had nothing from the first lot of credits. I got nothing from the second lot either. If you try to make contact with someone and they never reply to an email or pick the phone up, you are still charged. Don't waste your time.
Hi Andy,
Thank you for sharing your feedback. We’re sorry to hear about your frustrations with the quality of leads and the challenges you’ve faced with unresponsive clients. We understand how this can be discouraging, especially when you’re investing time and money.
We strive to provide quality leads, but we know there are areas where we can improve. If you have any specific concerns about the leads you’ve received, please reach out to us at review@bark.com. We’d be happy to look into your case and explore ways we can assist you.
Best regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dianna,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with a service provider you found on our platform. Your feedback means a lot to us!
If you need any other services in the future, just let us know!
Kind regards,
The Bark Team