Bag Borrow or Steal

Love BBOS. Quick & easy - adds variety to wardrobe. This was my first encounter borrowing a bag I wasn't 100% happy with. I borrowed Chanel Deauville Small Tote SKU#: ******* - there are multiple stains on the inside of the bag, plus the hardware is tearing through the inner lining. BBOS sends a note upon delivery that they're aware of the condition.

I received a confirmation email for 2 bags I was purchasing from bbos. 1 bag was on sale, the other I was paying their price... BUT I had a 20% promo code for signing up to receive emails from them. Yay! I was getting one of the bags for a really great price! It raised a flag, they deleted the account (saying it was a duplicate account. Not so, BBOS). They told me I could still get the bags, but in the mean time the one bag was no longer on sale and the other one was no longer available. I found both bags at Fashionphile for the about the same price I was going to pay at BBOS. I wrote them an email, no response! Beware, you spend thousands with them,
They. Don't. Care.
I guess they got uptight over a 20% discount?! Honestly, their prices are inflated on many of the Louis Vuitton and Chanel bags to cover what the seller's get and their fee. You can find authenticated luxury bags and accessories, for better prices at Fashionphile, therealreal, and LuxDH, just sayin'.

I opted to rent a Neverfull LV bag from Bag Borrow Steal. I looked forward all day to opening my purchase but when I did I saw a plastic purse, with no tags, no LV serial number and worse of all the entire inside was red. Obviously the legit bags do not look like the one I received. Even fake LV imposter bags at the swap meet looked better.

So, I shipped it back as a return. I contacted customer service and they said they would not charge me for the next month and I could get my refund. 2 weeks later I am still awaiting any word about my refund and I have left 3 voicemails and 4 emails. It seems they are ignoring me.

This company is NOT legit. They MAY sell authentic bags, but NONE of the bags they rent are real. DO NOT GIVE THEM BUSINESS. If you're thinking about renting or even buying a bag for cheap, visit Tradesy. They have 100% authentic bags that are used on there for as low as $200.

Hi all! I am sooooo glad I did not read the reviews before I sold my Brand New Chanel 2.55 bag. I would have missed out on a very pleasant experience. Not only were they very prompt at notifying me they recieved the bag but they also kept me abreast of the authenticating process of my handbag. After all of that they notified me when the purchasing process was completed and notified me when the check was mailed. I loved the process and one thing I do know is they do know how to authenticate a bag. I will use them again and I hope this helps someone to make a decision to try Bag borrow or steal for yourself! Thx

9/15 I received my order from Bag Borrow or Steal, I ordered a Chanel bag that had been marked down to 30% off. Before ordered, I did my research on the company and I saw the beware reviews but I ordered anyway, because I have ordered with companies like Luxdh and had no problems, great company to work with and they are very honest. The Chanel bag was nothing like the picture, it was old smelly, and I don't even know what I will do with the purse. This company will only give you a merchandise credit for something else if you spend more money, that's crazy. I'm very unhappy I cried when I got the purse, I could have gotten a new from LV. I want to return it, but I'm so scared that all their purses are in bad condition. They are not a honest company, and I will NEVER shop with them again. I might have lost $1300, but they will thousands because I will tell everyone I know not to shop with them.

Love it! Super easy to shop with several payment options. Always receive everything packaged extremely well. The products always arrive exceeding my expectations. Could not be happier.

I have ordered several times and have always been so happy with my purchases, this one as well. It was great price, about > $500 less than I've seen at other websites and also included the dust bag!

Incredible deal on a bag in perfect condition. Shipping was fast and extra verification confirmed a authenticity. Extremely satisfied with my purchase over other resellers.

Bag Borrow or Steal has the best customer service. Throughout the years of borrowing bags, their representatives are friendly and respond quickly to my questions.

This bag looks exactly as if I just had purchased it from Neiman Marcus. I'm very pleased with the service and the speed in which I received my purchase.

I ordered two day shipping. Paying an extra 24.99. And it came 5 days later ….missed my entire trip AND I'm so confused on how to return it. No return label was give.