BackyardPoolSuperstore
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BackyardPoolSuperstoreReviews 1,984

4.8

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BackyardPoolSuperstore Reviews Summary

BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.

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Michael K.
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First time to order from you
November 25, 2017

First time to order from you.

Date of experience: November 25, 2017
Bob S.
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Very easy, always find what I'm looking for at great prices

Date of experience: November 12, 2017
James C.
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Always great!
November 6, 2017

Always great!

Date of experience: November 6, 2017
FG C.
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Great, so far
November 6, 2017

Great, so far. Sorry to see you were out of stock on the leader hose or I would have ordered one of those as well.

Date of experience: November 5, 2017
John C.
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Order went smooth
October 16, 2017

Order went smooth. I like the reorder feature in account history. This order just like my last 2 went very well. Super fast delivery, about 48 hours after order.

Date of experience: October 16, 2017
Tony U.
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Male end of the hose was a little tight putting it in the existing hose that was in the pool but I got it to work and all is well. Price was great half of what a pool store would charge.

Date of experience: October 13, 2017
Simon N.
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Good
October 4, 2017

Good

Date of experience: October 4, 2017
Teresa L.
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The best price and service I have ever received from a pool supply vendor online! I will be back and I will be telling my friends Backyard Pools! It really is a supper store! Thank, Teresa

Date of experience: October 2, 2017
Frank C.
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Excellent
October 2, 2017

Excellent. Great website and pricing. Easy to find what your looking for and checkout.

Date of experience: October 1, 2017
Robin B.
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Excellent transaction
September 30, 2017

Excellent transaction

Date of experience: September 30, 2017
pat g.
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I had ordered the pump and asked that it ship to my brother in Houston. His home was flooded in the hurricane. You would not ship to him so it came to me. I received it in a large box and no padding or bubble wrap. The pump was cosmetically damaged and the capacitor cover was damaged. I wired it up and it worked and my brother needed it asap so I repackaged it and shipped it to him. You did a good job on the Price and you did get it to me quickly but the packing was non-existent and it cost me an extra $40 to ship it again when it could have just gone directly there from you.

Date of experience: September 28, 2017
Jose A.
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I ordered the wrong part but was unable to reach get through the 800 number provided to find out the return process. I called numerous times but the line was always busy.

Date of experience: September 28, 2017
Lou C.
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Great service, great price and excellent product
September 26, 2017

Great service, great price and excellent product.

Date of experience: September 26, 2017
Craig W.
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Great price and prompt delivery!
September 26, 2017

Great price and prompt delivery!

Date of experience: September 26, 2017
Glenn J.
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Difficult to complete order
September 26, 2017

Difficult to complete order. Web site is difficult to negotiate.

Date of experience: September 26, 2017
Mike S.
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I need to return the product
September 25, 2017

I need to return the product. Turns out it is the wrong filters. I would like to exchange them for the right ones.

Date of experience: September 25, 2017
Aaron N.
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Great shopping experience and easy to order and great pricing!

Date of experience: September 24, 2017
Charles G.
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Great place
September 22, 2017

Great place

Date of experience: September 22, 2017
Joe f.
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Product was shipped in a timely manner at a fair price. Half of what the pool supply store charged.

Date of experience: September 21, 2017
Robert S.
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Very competitive pricing, well below competitors
September 20, 2017

Very competitive pricing, well below competitors. Order process was easy, delivery was quick and the product was defect free.

Date of experience: September 20, 2017

From the business

Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!