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BackyardPoolSuperstore has a rating of 4.8 stars from 1,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention and timely manner. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.
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Very good
The only thing I was dissatisfied with was the band wrapping around the sta rite replacement pool filter should be tight and stuck to the filter. The band on the large pool filter was loose and in one spot was 3 inches away from the filter and was not even touching the filter. The service ordering was very good! Just dissatisfied with the large pool filter!
Works great and easy with this company and I always get the right item
Web site is awesome.great prices! Keep up the good work.we will be back!
Great
Fast delivery. Products received as described.
Very easy process. The way online shopping should always be!
The price on the stablilizer i am buying changed from the page to the cart. Started at 47.04 and in the cart its 49.62 Not so good especially since I have to pay for shipping!
Easy to find what I needed. Great customer service. Shaft seal was not the correct one,for my application. Luckily I found a spare I had ordered a while back. Error was probably on my part for not paying attention to what was in the kit. Thanks again for an easy and smooth transaction, start to finish. 5 Stars
Excellent price!
Great price and service!
So far so good
Customer Service Tech was courteous. However, I was told that he item would ship that day and from a closer warehouse. Neither happened.
Took a little while to get here but very good
So far so good
Excellent
Good product, great service
It was confusing with payment options and not being able to see the shipping cost before buying
Quick & Easy! Product was as described. Installed and will check quality of product next, as it is a replacement for an OEM filter by Pentair.
I suggest backyardpool consider using an overpack for shipping, as the box was ripped when it arrived. I did not see any damage to the filters, but there could have been. The Manufacturers box was not as strong as a standard shipping carton; not something backyardpools can control, but something they could address.
I will use backyardpools again.
Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!