Auto ForwardReviews 412

As a parent in this age of smartphones and computers, it's been a real struggle filtering the content that my kids come across online. Good thing I purchased this monitoring app from Auto Forward, its content and keyword filter features makes it a great parental control tool. This really helped me protect my kids from cyber bullies and inappropriate content.

I wrote a review a couple weeks ago and am giving an update since then (false marketing of product its cost and how to operate, horrible customer service, product not working). I requested a refund within a couple days of purchasing this app. Almost 2 weeks have gone by and I have sent in 4 request for a refund and no answer from a person, just a computer generated "ticket". Customer service is non-existent. When you call the number on the site you get an automated message that directs you to email them and then when you email them which is a dead end. The app has been installed and has tracked absolutley nothing the entire 2 weeks.

I was looking for a tool that will be useful for my business to, hopefully, boost higher productivity rates on my employees. We heavily rely on digital marketing so I had to issue my employees with phones and laptops. Good thing I came across this Auto Forward's monitoring app, it enabled me to block non-work-related sites to avoid unnecessary browsing during office hours. With just this one software, I get to see all of their screens and monitor what each of them is doing. I really saved a lot of resources while achieving the results I desire.

I have been going back n forth on an issue to access the target iphone via remotely w/o having physical access to download the software using the Apple ID and Pass info. The customer service rep keeps sending me instruction's on how to download the software and stating that the only way to download the software is having physical access when it clearly states on their website you can download via using Apple ID and Pass info. No refund given at this time and most if not all of these spyware programs are BS...

Bought this service to monitor our 13yr old's phone. After the install we never got current pictures or texts and the GPS locator isn't even correct. We contact them (only available through email... no phone support) and they say it can take up to 48 hours. We wait the recommended time and it never updates. We contact them again and they say we need to uninstall and re-install and of course wait the 48 hours. We do that and get the same result as previous. All the while I'm asking in the email to just call me but they never do. We did this three times with no better results. At this point I ask (again... only by email) for a full refund because we are within the 14 day window. All we get are automated responses saying someone will contact me shortly but they never do. We started the "customer service" process on 7/29/21 and today it it 8/29/21 and there is still no refund or even a confirmation of one.
Do yourself a favor and look elsewhere. I wouldn't even give them a 1 star if it would allow me.

BEWARE-DO NOT PAY THIS COMPANY! This company is a scam. I filly read the refund policy and asked for s refund the same day of purchase. Not only did i never receive any info or products for my $142, but the customer service line is automated and refers to the email support line. I got one email in return that said read the refund policy. My reason for wanting a refund did not fit in to any of the categories that prevent someone from being eligible for refund. I have sent several emails and no response. This company is a scam

When your reading about all the features for this software they make it seem like you can do everything remotely. That you can install without ever having access to the other phone. That all you have to do is type in the phone number of the device you which to manage. Not so. It's a huge hassle to get the software on the other device. And they make it nearly impossible for you to get your money back. When a company has to use a lot of smoke and mirrors for you to get there product then the company or the software shouldn't be trusted. I wouldn't recommend this company.

What I really like about this app is that it's compatible with all devices, unlike other monitoring softwares in the market that you need to have both android device or iphone. In my case, my daughter has an iphone and I still can monitor her online activities from my android phone. A game changer indeed.

I used to constantly look for a low priced monitoring software that suits my budget. Good thing my cousin introduced me to Auto Forward's monitoring app and showed me how it works. I was surprised that all those features he told me came at a very fair price. As soon as I heard the price, I did not hesitate to purchase a license. Really worth it!

As a business owner, I really don't mind my employees using the company computers and gadgets to check their personal social media or emails once in a while, I just don't like them visiting shady websites and doing inappropriate web searches. Auto Forward's monitoring software helps me with this issue greatly.

My husband and I really like this Auto Forward's monitoring software, through it we were able to keep track of our children's whereabouts and even managed to pull surprises because of this feature. The way we deal with our kids also changed based on their online activities.

Based on my experience, I have already purchased several monitoring softwares and Auto Forward has one of the best prices. For all the features and information I can access, the price is very fair. I also enjoyed the updates without any additional payments!

I purchased it 3 weeks ago and still couldn't track anything. I contacted to get help and did all what they told me to do but it didn't work. When I asked for refund, they kept asking me to reinstall again which I already did but didn't work. So, don't waste your money for this.

Auto Forward has one of the best prices when it comes to monitoring software. I know because it's the fourth one I tried. The price is fair enough for all the supported features and all the information you can access. You can also enjoy any updates they have without any additional payment. So basically, you don't just get your money's worth, you actually get what you pay for.