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Auto ForwardReviews 412

2.7
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Auto Forward Reviews Summary

Rojerspy Monitoring Service has garnered mixed feedback, reflecting a dichotomy in customer experiences. On one hand, users appreciate the effectiveness of the monitoring software, particularly its non-intrusive nature and comprehensive insights for device usage, which some find beneficial for parental oversight. However, numerous complaints highlight serious concerns regarding customer service, including difficulty obtaining refunds, unexpected charges, and unresponsive support. Many customers express frustration with the company's perceived lack of transparency and reliability. Overall, while the product shows potential for effective monitoring, significant improvements in customer service and communication are essential for enhancing the company's reputation.

This summary is generated by AI, based on text from customer reviews

service
126
value
123
shipping
98
returns
119
quality
118
New York
2 reviews
2 helpful votes
Follow Vicki S.
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No real Customer help
February 26, 2016

Works well on Android except for getting the sent messages. I have been going around and around with the company to get answers to the problem and nobody seems to want to truly help. You can tell they have canned answers to your issue and that is all the help you are going to get.

Date of experience: February 25, 2016
Philippines
2 reviews
2 helpful votes
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My daughter is the rebellious type. She always does exactly the opposite of what I ask from her. I heard from my friend who was one of their teachers that my daughter is getting involved with some "emo" group in school, and that this group was into drugs.

I have seen Auto Forward on Youtube once and the software made an impact to me. I knew it was something I could really use.

So I purchased the software, installed in secretly on my daughter's phone and then I started tracking her cell phone activities.

We had a huge argument a week ago wherein I took away her credit card (but not her phone, of course!)

In the middle of the night, she sneaked out and took the keys and drove away in my car. If it weren't for the dog, I wouldn't have woken up.

So I took my computer and tracked her location using Auto Forward's GPS locator feature. My husband and I drove to the location and found her with the "emo" group she loved to hang out so much with.

After another argument and force, we were finally able to take her back home.

Up until now, she's wondering how we were able to trace her location that night she ran away. Lol! :)

Date of experience: February 18, 2016
Switzerland
1 review
0 helpful votes
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As a concerned dad of a teenage girl I was curious about what she was doing online. I know like every other little girl she's obsessed with social media and taking selfies, but where those selfies were going was the part that concerned me. I used Auto Forward to monitor her photos, texts and social media and it was awesome! I found out that she was only sending silly faces and texts to her group of friends and that was it. Thank god! And honestly what was I thinking? She is only 12 after all! But whatever. Auto Forward definitely helped calm my suspicions!

Date of experience: February 18, 2016
North Carolina
1 review
0 helpful votes
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PRIVATE INVESTIGATOR I AM
February 18, 2016

Auto forward made me feel like a professional PI only I didn't have to follow him around. I saw a website that had a video demo that showed a guy holding a cell phone and installing the software. He made it look really simple so I decided to buy it. I was very pleased that the app itself was just like the one in the video. I have bought products before that do not resemble the product depicted in reviews, but this one did. It took me literally less than 2 minutes to activate the app. I am guessing that within about 5 minutes or less I started getting results from the target phone. It seemed like texts and things were coming rather quickly, almost as quickly as they were being exchanged on the phone itself. This is a very good app. Very happy here.

Date of experience: February 18, 2016
Switzerland
1 review
0 helpful votes
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I had the same thing as Kathy. A concerned parent that tried to do her homework and went through a bunch of different programs until I found Auto Forward. Auto Forward was the best software I found and it helped me take care of my kids. LOVE this app!

Date of experience: February 17, 2016
Switzerland
1 review
0 helpful votes
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I bought Auto Forward to look after what my employees do when they're on the job site. I was able to tell if they were slacking off or taking too long on their break. It was a really helpful app for me since I have to stay in the office and can't look over their shoulder every minute of the day.

Date of experience: February 17, 2016
Switzerland
1 review
0 helpful votes
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I was worried that my boyfriend was getting into troubling things (like drugs, gangs, etc.) and he wouldn't talk to me about it. I talked with his mom and she installed Auto Forward to his phone. In a couple hours we could see everything that was on his phone! It was the easiest thing ever!

Date of experience: February 17, 2016
Illinois
1 review
4 helpful votes
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They have a lot of false advertising on the site about what this product can do. You can only view call log, text and photos unless you root the phone. Also, gps works sporadically, photos and contacts appear and disappear randomly, call log list the same call 20 times in a row so it is hard to read. I had to install twice to get it to work. Customer service is very slow to respond and just keeps sending links to root the phone. VERY DISSATISFIED with this.

Date of experience: February 17, 2016
Switzerland
1 review
2 helpful votes
Follow Kathy E.
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I don't have a long story. I'm just a concerned parent who found a product that actually worked (finally) and wanted to give them a little bit of props. So thanks Auto Forward for all your help!

Date of experience: February 16, 2016
New York
1 review
10 helpful votes
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SHOULD BE ILLEGAL!
February 16, 2016

This stuff should be illegal. The fact that my wife was able to steal my texts and listen to my calls without ever touching my phone is ABSURD! Who makes this software and how is it legal. How can they steal my personal information and get away with it? I contacted the company and demanded that they remove their app from my phone but they told that since I was not their customer there was nothing they can do for me! WTF? I took the the phone to the store where I bought and they said the software can't be removed. That I have to buy a new phone! This is ridiculous! BeWARE of Auto Forward!

Date of experience: February 15, 2016
Canada
2 reviews
39 helpful votes
Follow mack s.
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You need to get hold of phone to install the software, and they liar are claiming to install software without having physical access to phone.

Date of experience: February 15, 2016
Virginia
1 review
0 helpful votes
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I was having a tough time with my kids and I didn't know what to do. I was talking to my friend Tony about it and he suggested Auto Forward. He said, "it was installed... I love it... I'm not sending it back" and then he urged me to try out Auto Forward for myself.

Just like Tony said I'm never ever sending it back!

Date of experience: February 12, 2016
Virginia
1 review
0 helpful votes
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Best app EVER!
February 12, 2016

With all the features I was able to keep up to date with every one of my employees. Auto Forward helped me run my business more smoothly!

Date of experience: February 11, 2016
Illinois
1 review
1 helpful vote
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Im a mom of a 15 year old young lady who loooves taking selfies! Now every one I've seen her has been pg but when you hear lately that lots of teens are getting into "sexting" now it scares me as a mom. I installed Auto Forward to her phone and got all her pictures uploaded to the dashboard and to calm my fears everything was pg on her phone! I'm one relaxed mommy now! Thanks to AF!

Date of experience: February 10, 2016
Illinois
1 review
0 helpful votes
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After reading all of these nasty reviews I decided to share my great experience. It was so easy to install and it literally took 4 minutes to do so. I had a little issue with the text messages, but the customer service woman I spoke to was so nice and helpful. She had it up and running within the hour. I don't know what company the rest of you are buying from but this Auto Forward was amazing!

Date of experience: February 10, 2016
Connecticut
1 review
6 helpful votes
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Auto Forward caught him!
February 9, 2016

I used Auto Forward on my husband and found him flirting with the nanny! How much more cliche can you get?! Without Auto Forward I would've gone on completely in the dark for who knows how long! Thank you Auto Forward!

Date of experience: February 9, 2016
Switzerland
1 review
0 helpful votes
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My daughter told me she was being bullied, but wouldn't tell me anything else. I didn't have many options so I installed Auto Forward to her phone so I could see what was actually being said. The disgusting girls at her school were ganging up on her on Facebook, Twitter, Instagram and text messages. I gathered all the information and took it to the school principal and got them suspended. I had to protect my daughter and Auto Forward allowed me to do that.

Date of experience: February 8, 2016
Switzerland
1 review
1 helpful vote
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My son was in his rebellious teenage years and would go missing for the day, but he would always come home before dark. I had installed Auto Forward to his cell phone just in case and boy was I happy that I did! It was getting super late so I checked the GPS on the dashboard and it showed that he was in the middle of the woods. In freak out mode I drove straight there to find him with all of his buddies drinking and partying in the woods. So he's now grounded but thank god that I got him when I did because the cops apparently showed up 10 minutes later.

Date of experience: February 8, 2016
Connecticut
1 review
0 helpful votes
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I purchased Auto Forward from their website and couldn't have been more satisfied. The software came with instructions that were so easy to follow that it took like 5 minutes to install. The GPS feature was a little screwy, but I called in and the nice lady I talked to suggested I reinstall the software and it worked perfectly. I loved my experience with Auto Forward.

Date of experience: February 5, 2016
Switzerland
1 review
0 helpful votes
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I installed Auto Forward for it's social media features. My daughter never lets me see her phone ever and gets particularly annoyed when she's on her social media pages and I ask to see. I was nervous that something was wrong and that's why she didn't want me to see. I installed Auto Forward and got to see that nothing was wrong. She was just being an angsty teenager. But I'll be monitoring her just in case.

Date of experience: February 4, 2016

From the business

The ultimate software for cell phone extraction, backup and data spy recovery resulting from a lost, stolen or damaged phone. Text data spy recovery app


auto-forward.com
Port Jefferson Station, NY, United States