4 reviews for Atom are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Philippines
2 reviews
15 helpful votes

My entry Pamberton.com in Nov 2020 was stolen!
January 5, 2021

The site has a lot of bogus accounts winning bogus contests (contests administered by SH for domain parking purposes). The non-winning name entries are forever stored in their database. Sometimes, you and several others randomly win a pittance (like 5 bucks) after the "contest holder" decided not to pick a winner, but it must be their strategy to steal multiple domains for the prize of one domain (you'll never know unless you do some ICANN lookup). Regardless, SH gets to keep all your entries so that future legit contest holders are notified that your entry has already been submitted to a previous contest and that they are not likely going to pick an entry that didn't impress the previous "contest holders" so that you, the creative, are forced to come up with a new entry.

Squadhelp is hoarding domain names and stealing creative ideas from namers. My entry Pamberton.com in Nov 2020 was registered without me knowing and being rewarded for it. It could definitely be either the contest holder (Scandinavian or American citizen pretending to be from Scandinavia) or someone from Squadhelp admin that registered the domain. I've already known for years that the site puts up some bogus contests on a regular basis, but just because you're a rarely active namer doesn't mean you should be taken advantage of by lowering your percentile rank, delaying the approval to publish your comment in the forum, removing the private message system between the namer and CH, providing an inaccurate domain name availability checker and an incompetent/unresponsive chat support... apart from getting creatively and monetarily ripped off.

I keep a list of my entries (it's a long list), so it will take more time to go through all of them for domain registration checking.

Update:

Here are my other Oct-Dec 2020 Squadhelp entries that were DELIBERATELY stolen after my submission by registering the domain without awarding me the total prize:
Lactosense.com - stolen in Dec 2020
Eqonomiqs.com - stolen in Dec 2020
Countlounge.com - stolen in Jan 2021
Squiggie.com - stolen in Jan 2021

P.S.

To that stupid Manila-based chat support agent that has banned me from logging in to my account and posting about my stolen domains, enjoy while you're still earning from a longstanding fraudulent company. I'm trying to find a way to bring action to the Anticybersquatting Consumer Protection Act (ACPA) even though I live in Cebu, Philippines.

Date of experience: January 5, 2021
Maryland
1 review
0 helpful votes

I love this app it's helps me a lot
December 6, 2019

The app is really good I don't know what else to say but I can see why does app has 5 star reviews. Urufufjjfjdjdhhdhshshddhhdhdhfjjdjdjdjjddjdjfjfhfjfjjdjdjfjjrjrjtjjfufufuufufurjjrjdjdnxj

Date of experience: December 6, 2019
North Carolina
1 review
14 helpful votes

Disappointing
May 10, 2019

I signed up with SquadHelp as a Creative. I knew right away that things wouldn't go well, because the button for submission in my screening contests wasn't working properly. But that wasn't the problem. The problem was the approach and attitude of the helpdesk person from whom I requested assistance. SquadHelp likes to communicate and answer your questions by two means - first, with little articles (which are always so general that they're rarely of help for a specific need) and second, with a chat feature on the website. So I asked my question using the chat function, and was responded to with an amazing combination of error and disdain. I was told that I hadn't seen something, and here's an article that will explain it - you know, because I didn't understand. The problem was me, not them. I responded by telling her that I had already perused the article, and the problem of not seeing the button was simple: it wasn't there. She went away and "checked" on the issue and came back with a message expressing that indeed there WAS a problem, but I should read such and such for further information on the subject. But I didn't need another article - THEY needed to put the button where it was supposed to be. Once they finally did, I quickly got approved and began participating in live contests, and I got a couple of good comments from contest holders, and things seemed to be going well enough, until... A very promising contest started up in the morning (this morning) but there was another issue with the page layout and a missing button (a different button this time). Again, I read the relevant articles, which were too general to be of any use, so I sent a request for help to the chat function, and was greeted by a different staffer whose supercilious attitude dwarfed that of the previous service sentinel. I told her about this missing button, and she said she checked on my account and the reason for the missing button was that I hadn't been approved to participate in contests yet. How silly of me! I politely, and patiently, responded by telling her I had been participating in contests for several days, and had in fact gotten some good feedback from contest holders. She went away for a bit, came back, and said that I was correct (I knew that, obviously) and she told me the button was missing because the contest must have just been launched. She proceeded to "explain" to me how the timing of the contests works, because after all, I am dumb and therefore never bothered to learn about any of that. She then said "I strongly encourage you to read the article I attached." The contest had been up for 5 hours. Plus, I had already read that article, which I had already told her. She didn't ask which contest it was, so she could investigate. Why? Because she didn't have to. You see, I'm dumb, and if only I had known the contest was just launched, or if only I had read the article she recommended, then I would have understood. But I didn't, so I didn't understand. Poor, dumb me. Any business, no matter what kind, will always come down to the people with whom you are to deal. And I don't deal with people whose starting assumptions are that (a): I am dumb, and (b): the problem is me, because it couldn't possibly be them. I deactivated my account and had a wonderful rinse immediately following.

Date of experience: May 10, 2019
Virginia
1 review
2 helpful votes

Great forum for developers
December 10, 2010

Great forum for developers.

Date of experience: December 9, 2010
Loading...