Asurion has a rating of 4.7 stars from 11,769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Todo estuvo perfecto me gusto la facilidad con que pude hacerlo muchas gracias
Excelente servicio y muy agradecido. El caballero que me atendió es todo un profesional.
Me pareció muy fácil hacer el reclamo y rápido. Muchas gracias.
Tengo un plan de seguro familiar, y mi experiencia a sido lo máximo. Ninguna queja. Excelente
Muy bien me parecio perfecto muchas gracias por su servicio
Excelente estuvo todo muy facil gracias por su ayuda
Sin duda alguna son muy rápidos y profesionales gracias
Estamos Extremadamente satisfecho con el servicio y la atencion
This worker went out of her way to help me because I have no idea what I'm doing with the computer, then took care of my problem, even though it was close to closing time! She was fast, professional, and overall one of the best phone incidences I've ever had
Quick, fast and easy. No hoops to jump through, met me at home, came knocked after completing. Vick is Very professional, friendly with excellent customer service. Thanks Vick! Although wish to not ever repeat a broken screen experience again, at least I know I have a great repair Tech Team
We had a cracked - glass on phone and wow...insurance asap took care of - technician was respectful of everything. He came to our home address and did all in his service truck - 100% impressed - and satisfied. Brian B
Mark and Felix were very helpful and kind. I came in for two battery replacements and received both phones in less than an hour. Highly recommend this place and I will be returning soon to replace the screen on my tablet. Thank you guys!
I had my first broken screen ever. Technician was courteous and kept me in the loop. Even though he was delayed due to mechanical issues with his vehicle. Very polite and respectful of both my security and information. Repaired quickly and easily.
I had to a problem filing my insurance claim for over a week. No one could help until I called on 2/17 and spoke with Chris from Asurion. He was absolutely awesome! He was so patient and walked me through the whole process. He should train the other C.S. Reps I've talked to. It really was a treat to work with someone that went above and beyond to be helpful. That man deserves a raise and a bonus!
The gentleman who came and fixed my phone was nice courteous and overall one heck of a guy. He took my into his car and had it repaired in minutes, then made sure everything was turned back on and how I wanted it. This guy was awesome. Thank you so much.
I came in with a broken screen on my Samsung Galaxy S23 Ultra. Three staff were friendly, professional, courteous and timely. They repaired my phone in a couple hours. Everything went smoothly. I would highly recommend this company and especially this location to anyone!
Scheduled repair on line. Kyle showed up at my work, repaired my phone as I questioned him on his knowledge of devices etc. He was very professional and answered my questions satisfactorily. Phone was finished in 30 minutes. Excellent service!
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!