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ArmorGarageReviews 115

4.6

From the business

Garage floor epoxy & epoxy flooring with or without color flakes. Our extra thick epoxy floor coatings provide high traffic durability in any application.


armorgarage.com
Union, NJ, United States
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ArmorGarage Reviews Summary

ArmorGarage has a rating of 4.6 stars from 115 reviews, indicating that most customers are generally satisfied with their purchases. ArmorGarage ranks 6th among Flooring sites.

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874 reviews
John A.
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0 helpful votes
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The product was not deliveries in 1-2 business days as advertised. It took 4 days and the accessories were delivered almost a week later.

Date of experience: August 30, 2018
Nicole M.
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Great selection of colors
August 20, 2018

Great selection of colors. I originally did my countertops a couple years ago so I am so glad the colors selections have not changed.

Date of experience: August 20, 2018
Virginia
1 review
4 helpful votes
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This was promoted as a lifetime product. After the first year it was already peeling. I sent 4 emails, called multiple times to complain and was consistently told to send pictures. I sent them each time with no reply. Now, it is year 3, and big strips of the pain is peeling off. I spent close to $1000 for the paint and had to find a special person to put it on, it was a nightmare. I would have gotten more bang for my buck with the regular deck paint.

Do not buy.

Date of experience: August 10, 2018
Sean F.
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Responsive customer service
August 1, 2018

Responsive customer service. All questions were answered in 30min.

Date of experience: August 1, 2018
Joe M.
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I have used your product in the past and very superior over others

Date of experience: July 16, 2018
Andrew G.
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This stuff is expensive but works as advertised.

The fact that I had to submit custom chip colors by typing it in the comments should be more clear. I had to call to verify that.

The product took 2 weeks to arrive. I called to ask where the rest was and was told to open the 5 gallon bucket bc sometimes there are supplies packed in the bucket. This was completely wrong information and the rest of it was on it's way and arrived 4 days later. The second shipment contained the wrong chip colors so I called and they sent me the right ones immediately but still a hassle.

Date of experience: June 29, 2018
Gary R.
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Love the web site and all the detailed info
June 24, 2018

Love the web site and all the detailed info. The only problem I had was confirming my color choice. I left a note at checkout but I'm gonna call and confirm my color choices are correct. I received my order on time in two different deliveries. I added a product to my order the day after I made my online order and that product is missing. Hopefully that's still in route and I'll have in another day.

Date of experience: June 24, 2018
Harold S.
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Outstanding product
June 15, 2018

Outstanding product

Date of experience: June 15, 2018
Rick S.
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I couldn't find how to add my discount code spring18 to get 5% off

Date of experience: June 13, 2018
Tom G.
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Very thorough and easy to get all info needed.

Date of experience: June 6, 2018
Jason D.
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Came in 2 shipments
June 3, 2018

Came in 2 shipments. Called when first one arrived and was worried the other would be late arrival. Called on phone and guy who answered was great and rushed my order out that day even tho they were swamped with orders he said. Thanks a lot. Jason Dennis

Date of experience: June 3, 2018
Mitchell P.
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I haven't used the product yet, if it works as well as they say it does then it should be good. Ground the floor with a concrete grinder. Next I am using the etching solution. Let that sit for a couple of days then prime, paint and then seal.

Date of experience: May 16, 2018
Ronnie B.
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Great
May 10, 2018

Great

Date of experience: May 10, 2018
Troy B.
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Comprehensive information provided on website made shopping for this a good experience. Thanks!

Date of experience: May 9, 2018
Dean M.
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I was never given a tracking number for my order. I had to send three e mails to request information on shipping. I would like to think that after spending $1800 with a company, that there would be better customer focus.

Date of experience: May 3, 2018
Tom n.
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Gave info I needed
April 27, 2018

Gave info I needed

Date of experience: April 27, 2018
New York
1 review
0 helpful votes
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Fantastic company
April 23, 2018

We own a small handyman business and have been purchasing from Armorgarage for many years, probably 50+ orders. Their products are absolutely superb and their customer service is excellent. If you follow their instructions you won't have a problem. Some of the other complaints noted here seem to be from people who didn't prep properly, or had other conditions with their surfaces that caused problems. No coating is a fix-all for problematic floors.

We also find that the amount they give for the square footage is always more than is needed, or less, so anyone that ran short had a porous or irregular floor, or applied it incorrectly.

Date of experience: April 22, 2018
RAFonda K.
0 reviews
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Great to do business with
March 31, 2018

Great to do business with. Highly recommend.

Date of experience: March 31, 2018
Canada
1 review
7 helpful votes
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I purchased 600 Square Feet of their Ultra Military Grade Epoxy Floor. They did not send me enough Epoxy. It became apparent while applying and trying to spread the product with their " Calibrated Notched Squeegee". I then was forced to spread it out with a roller which turned out to be a disaster. When I contacted them here is their response.
"The topcoat/epoxy was applied a little to thick and therefore the puddles and was rolled after it began to set and therefore the roller fibers were pulled out by the epoxy.
This is not a product issue."
Not sure how they could conclude that with the 3 horrible pictures I send them. Not very much effort from support when I paid $1500 for the product. Over the phone they also claimed I must have mixed it too long, it takes 10 mins to apply the batch, they claim it takes 40 mins to start to set. I doubt I mistakenly mixed it for 30 mins instead of 2-3 mins. They're solution to your problem is to blame you and say its not a product issue.
They state in the instructions that 3 gallons of mixed epoxy covers 524-550 sq/ft.
Well I ordered 600 sq/ft. And even an extra quart wouldn't have covered my floor. I would have needed over double what they sent me.

Also they forgot to send my the etching solution, and TSP, which I had to go purchase myself.

Horrible product, Horrible customer support, Horrible company, Steer clear of them.

Date of experience: March 26, 2018
Phil B.
0 reviews
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Easy
March 18, 2018

Easy

Date of experience: March 18, 2018