AmourFeel

Dear Jay,

Thank you for your comment!

We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experiences for our customers and verify profiles before posting them on the website. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your penfriend.
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments! We are always available for our members 24/7 and ready to help.

Hence, we would appreciate it if you review your feedback taking into account the described situation.

Please reach us via email at support@amourfeel.com if any support is needed.

Respectfully yours,
AmourFeel Customer Support

Dear Tony,

We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every member, and created a 24/7 support service being able to handle any kind of issue.

However, each separate member chooses their own manner of communication as well as whom they want to talk to.

We’re here for you anytime.

Please feel free to contact us via support@AmourFeel.com in case of any questions.

Kind Regards,
AmourFeel Customer Support

Dear Bill,

Thank you for sharing your feedback regarding our service!

You get to choose the services that are of your interest and control your spendings on those. It is still possible to find like-minded people on our website and move forward if everything is going well.

Please be informed that we offer several options of credits packages, we recommend that you choose the biggest packages of credits available in order to keep your conversations uninterrupted for a longer time and the credits will last longer. Moreover, the price per 1 credit is cheaper the bigger the package you choose.

Customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our validated members, and thus we set our prices.

Please feel free to contact us via support@amourfeel.com at any time if you have any questions regarding our service. We will be more than happy to assist you.

Kind Regards,
Amourfeel Customer Support

Dear Thomas,

Thanks for sharing your feedback.

We are to hear sorry your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@amourfeel.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that it is forbidden for underage people to register an account on our website.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our support@amourfeel.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
AmourFeel Support Team

Dear Adam,

Thank you for your comment!

We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experiences of our customers and verify profiles before posting them on the website.

Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your penfriend.

Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!

The main benefit of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

We will be glad to assist you in case of any additional questions. Please contact us via support@amourfeel.com if any assistance is needed.

We are always available for our members 24/7 and ready to help.

Hence, we would appreciate it if you review your feedback taking into account the described situation.

Best Regards,
AmourFeel Customer Support