Overview
American Trucks has a rating of 4 stars from 11,011 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
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I was excited until I opened my box and my lenses aren't smoked! The picture of the ones I ordered were dark, these are almost completely clear. My tail light lenses are dark like the picture I ordered from. WTH! Actually after looking closer my taillight lenses aren't very dark either the background is just black.
I'm highly satisfied with the Tuffy undersea combo safe. It was very easy to install - only took about 40 minutes. It's well built and has relatively thick gauged steel. It would take quite a bit of effort and time with some robust tools to break into this safe. I feel comfortable that I can leave valuable items in my vehicle and they will remain secure and safe. The safe actually allows you to store gear behind it (against the backseat wall) and a ton of additional space in the safe without protruding into your foot space in the back seat area.
Ordered my parts on 12-4, expected delivery date was 12-9 to 12-11. Today is the 9th and the order hasn't even been processed and expected shipping date is now the 13th. This is not a good experience so far, as I need to replace the drivers side hub that is starting to make noise. The entire reason I ordered from this site is because they could get the parts to me faster than anywhere else I looked. American Trucks, help make this a better experience.
Hello Jason,
I just left you a voicemail confirming that you received your order that I do show was delivered on 12/9. Apologize again for any miscommunication or confusion around the delivery date.
Thank you,
Allison
Easy Install! Less Than 90 minutes.
Installed On Ram 2500 didn't need to lift the truck only used Jack Stands To hold Up Prod
A lot to choose at a great price. Easy to navigate thru with too many options to see. Love that you can search for your specific truck.
Ordered an AEM Dry High Flow Air Filter, got it in about 3 days and everything was there as advertised. I haven't driven with it a lot, but I've noticed a little better throttle response and turbo boost levels when getting on my '24 F150 Powerboost.
Easy to find correct parts, check out was a breeze. Hoping the shipping is on time like the last time I ordered from you.
Was very disappointed on the cold intake I bought, every part was off where I had to rig up just make it fit! The manufacturing company needs to readjust the assembly and get the parts closer to fit better, my hose line was way to short now it's pinching my hose hopefully it doesn't cause a problem later on, also the sensor bushing was way to tight and wouldn't fit, hope yall can add a better bushing where I wouldn't have to use super glue to make it stick to the intake
Hello Francisco,
I am sorry to hear that your cold air intake did not fit correctly as advertised, in the future please feel free to reach out to us directly when you have fitment issues we can look at the product you receive and compare it to the suppliers website and verify you received the correct item. As well as assist you with replacing it for something different if needed. I went ahead and issued you a voucher to use on your next purchase online or over the phone. If you need any additional assistance please do not hesitate to reach out to us.
Thank you,
Allison
Gryphon B. Was a big help had to do some research to find what works for my application he did the leg work for me would highly recommend him. Great customer service!
Expierence was dope I like how the website actually makes sure what your buying goes to your truck. Thank you guys much appreciated
Had a quick chat on line. The person that helped me was quick informative and knowledgeable. Couldn't have gone any better.
It was great couldn't ask for more. Very personable? Great order fulfillment and fast shipping. Thank you.
Great selection and fast delivery. The bad thing is you have so many great styles it's hard to choose from which is a very good thing.
Keep an eye on Open Box items. Some are great deals. However, be vigilant for damaged stuff. Some times it's more trouble than it's worth.
I ordered a skid plate to replace a bad Ford design on my 2021 F-150. The original cover was made of fiber board. Didn't take long for that to fall off. American Truck was very thorough in making sure I ordered the right skid plate to fit my truck. Easy process and not too expensive.
I have the S-type catback exhaust on my 2013 Mustang GT and I love it! Perfect sound and volume for my Mustang. However, I just bought a 2024 Ford F-150 Tremor 5.0 Coyote V8 and wanted a louder-than-factory but not-as-loud-as-the-2013 Mustang GT exhaust for it. Since Borla doesn't make a Touring exhaust for my new truck, I ordered the S-type (*******) anyway. I'm glad I did! It is not as loud as my 2013 Mustang GT exhaust but sounds every bit as good. Can barely hear it cruising on the interstate but gets aggressive on acceleration. Perfect, for me. Absolutely perfect!
Well packaged. Install is pretty self explanatory.
Feel nice and sturdy and look nice.
Only complaint is one bolt had some damaged threads.
Delivery was quick and the product fit perfectly. The installation only required a couple of tools and took about twenty minutes.
American trucks had what I needed and shipped my stuff fast and kept me updated! I recommend to order from them!
The whole user profile just seems to be more than it needs to. Hard to find account balance in settings and during checkout. There are way to many emails sent as well it seems I get at least 5 a day for no reason. Commissions seems like a good idea for the employees but the always seem to be a tad pushy about calling and trying to make a sale
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rich,
I apologize that the lens did not arrive smoked like you ordered, I see you have already setup a return and it is processing with the supplier, please keep an eye out on your email for updates and contact. I have issued you a voucher for the inconvenience that you can use on your next purchase online or over the phone. If you need anything else please feel free to reach out to me at ext 1896.
Thank you,
Alison