American Home Protect
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American Home Protect

How would you rate American Home Protect?
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Mexico
1 review
0 helpful votes
Follow Shamika G.
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Thank you for handling my claim
July 6, 2023

Thank you for handling my claim. It took you a while but I'm glad it's finally taken care of.

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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I have only had to file one claim, and it was good. I got a refund on my ac.

Date of experience: June 15, 2022
Mexico
1 review
0 helpful votes
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The service has been great but It would be even better to have a faster resolution on the claims

Date of experience: February 17, 2023
Mexico
1 review
0 helpful votes
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I like the service but it will be great to have more agents available to file a claim

Date of experience: December 12, 2022
Mexico
1 review
0 helpful votes
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Happy with the service response time...
September 26, 2022

Happy with the service response time, however, I would like to find a tech close to my area.

Date of experience: September 26, 2022
Mexico
1 review
0 helpful votes
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Great customer service and attention from the company, you helped me with my Stove back in the day.

Date of experience: May 10, 2023
Texas
1 review
1 helpful vote
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Never dealt with a home warranty with as many call backs and warranties that have 24 hour service

Date of experience: April 26, 2022
Mexico
1 review
0 helpful votes
Follow Donnie G.
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The first time I filed a claim for my AC Unit I was able to get a technician right away. AHP is a great company

Date of experience: December 28, 2022
Texas
1 review
0 helpful votes
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It's been good, I have gotten reimbursement for some issues I had my own preferred technician fix.

Date of experience: February 28, 2023
Mexico
1 review
0 helpful votes
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I like the service but it will be great to have better communication about the claim status

Date of experience: June 22, 2023
Mexico
1 review
0 helpful votes
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I sold my home however I will transfer the service to someone else because it is good.

Date of experience: October 10, 2022
Mexico
1 review
0 helpful votes
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The service over the phone is good but when I need a technician...that needs to be improved.

Date of experience: December 5, 2022
Texas
1 review
0 helpful votes
Follow Zachary W.
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It's been very easy, every time there's an issue, they reach out to me on time.

Date of experience: July 26, 2022
Mexico
1 review
0 helpful votes
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You need to improve your coverage, most of the time I paid out of my pocket.

Date of experience: January 23, 2023
Texas
1 review
0 helpful votes
Follow Diedra Q.
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So far so good!
July 11, 2022

So far so good! I now have 18 months of coverage without having to make payments.

Date of experience: July 11, 2022
Mexico
1 review
0 helpful votes
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I had a claim a long time ago and you handle it pretty well, I´m satisfied.

Date of experience: October 14, 2022
Mexico
1 review
0 helpful votes
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Good attention and service but the process itself for a claim resolution takes a long time.

Date of experience: July 31, 2023
Mexico
1 review
0 helpful votes
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So far all good however I wasn't too satisfied with the claim I filed a while ago.

Date of experience: November 9, 2022
Mexico
1 review
0 helpful votes
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AHP is a good company but it will be great to have a faster resolution of claims

Date of experience: May 5, 2023
Texas
1 review
1 helpful vote
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Claims experience was not pleasant, didn't like when claims informed her of finding own tech

Date of experience: April 26, 2022

Overview

American Home Protect has a rating of 4.3 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service and previous claims. American Home Protect ranks 8th among Real Estate sites.