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AmericanBlinds

Overview

AmericanBlinds has a rating of 4.6 stars from 675 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality and great price. AmericanBlinds ranks 5th among Doors & Windows sites.

service
118
value
32
shipping
34
returns
20
quality
428
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11,011 reviews
How would you rate AmericanBlinds?
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California
1 review
0 helpful votes
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Great Blind
December 13, 2024

The blind is perfect for my kitchen window. I had to call twice because I felt that the first rep was not providing accurate information about the color. I called back and spoke to someone who gave me a totally different answer. Thank goodness I listened to my gut.
Great price and great purchase Love it!

Date of experience: January 16, 2025
Arizona
1 review
0 helpful votes
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Love it, easy to install blackout works perfectly
December 26, 2024

Great experience. I did have to go to a YouTube channel that showed how to install the upper and lower mounting brackets but it was easy

Date of experience: January 30, 2025
Connecticut
1 review
0 helpful votes
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Wrong blind shipped
December 22, 2024
Updated review

It was quick and easy to order blinds. However, I didn't receive the blind that I ordered and I am still waiting to hear back about what is going to be done.

Date of experience: December 12, 2024

It was quick and easy to order blinds
November 7, 2024
Previous review

It was quick and easy to order blinds.

Date of experience: October 28, 2024
Massachusetts
1 review
0 helpful votes
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Decent Roman Shade
September 4, 2024

Disappointed I couldn't use the coupon you sent me with the fabric samples. Also, the quality of the fabric shades wasn't as high as I thought it would be which is why I'm giving a 4 star rating.

Date of experience: November 30, 2024
Kansas
1 review
0 helpful votes
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My final total was $674...then when I paid it jumped up $55...what the heck!
Then I was billed $731
That order was cancelled because manufacture would not make what I was able to order. Then representative sold me on clear view cellular shades. No chords visible- not true and they are 1.5" deeper than original specs. Extending out of the wood frame window- beautiful blinds if you want strings going down both sides of window and they can be recessed! I had to pay more too!

Date of experience: September 7, 2024

My final total was $674...
August 3, 2024
Previous review

My final total was $674...then when I paid it jumped up $55...what the heck!
Then I was billed $731

Date of experience: July 24, 2024
Illinois
1 review
0 helpful votes
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I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?

Date of experience: September 1, 2024
Arizona
1 review
0 helpful votes
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Cheap Junk
January 14, 2023

Pull cord failed shortly after purchase. 4, two foot wide by 6 foot tall blinds were ordered at just under $600! Company did not honor their posted satisfaction guarantee (shown below). Spend your money somewhere else. I was told to sell the blinds to someone else? How is that a useful suggestion? Called for help twice (they are not able to take emails because there is too much volume... there's a clue), clerks were distant and un-helpful. What modern company can't have an email interface... one that wants nothing in writing perhaps.

AmericanBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 15, 2022
SocialCare .. AmericanBlinds Rep
over a year old

Hello Terry, I am so sorry your blinds are having problems already and also that our service team was not helpful by phone. I wish this was not your experience with us. You are covered by our 3-year warranty, so I would love to further assist and determine the best solution for you. Please email our social care team at socialcare@americanblinds.com, include your full name, order number and phone number on file. We look forward to your message. -- AmericanBlinds.com Social Care team

South Carolina
2 reviews
2 helpful votes
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Ordered a large shipment of 13 blinds for a client. Blinds shipped from Korea thru DHL. First delivery of 3 blinds arrived "almost"on time. Remaining came in 4 separate shipments, the last more than a week later. Quality and price were fine (although one was incorrectly sized) but client was unhappy because they had to live without window treatments for so long. I decided to give them a second chance and ordered 4 "quick ship" blinds, due to ship 11/29 for delivery by 12/6. As of today, 12/5, they have not shipped. I will not use again.

Date of experience: December 5, 2023
Rhode Island
1 review
1 helpful vote
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Would NOT recommend
October 17, 2021

Personally worked with a sales rep to place our second order from American Blinds. The sales person told me exactly how to measure the windows to ensure the correct measurements. When we finally received the window treatments, 5 in total, two of the were the incorrect size. When I called customer service, they said it was my fault for not correcting the sales persons mistake in 24 hours. Now after having the window treatments (first order was 8 items, second was 5 items) for several months, they are very poor quality. Overall, I wish I had ordered from another company.

Date of experience: October 17, 2021
Customer S. AmericanBlinds Rep
over a year old

Hello Kelly! Thank you for taking the time to review us. I am very sorry for the frustration this fit issue has caused, and I apologize that these were not the quality you had anticipated when ordering as well. I can understand how concerning this must be, and I really would like to see how I can help! Could you please send me an email at socialcare@americanblinds.com with your order information? Once I have received your response, I'll be happy to check into this for you right away! - Lauren A.

New York
1 review
0 helpful votes
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You get what you pay for.
May 27, 2024
Updated review

These blinds are fine, particularly for in inset mount.but the less expensive ones, at least, end up looking rather messy on the top. The brackets remain visible even with the extra clips and slats provided. As an architect I find the double slat look clunky so reduced it to one, but still, it's not a very clean look. That said, for the price, they are fine. I'd work on that top detail, however.

Date of experience: May 17, 2024

Clear options for good, basic blinds
April 12, 2024
Previous review

Clear options for good, basic blinds

Date of experience: April 2, 2024
Arizona
1 review
0 helpful votes
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Perfect fit
October 25, 2024

Measuring instructions were easy to follow, ordering was simple. They arrived in a very timely manner. The shipping was geared to protection of the blinds. Easy installation.
The shades operate flawlessly. So happy with our order. Thank you.

Date of experience: November 29, 2024
New Jersey
1 review
0 helpful votes
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Love these Blinds
April 25, 2025
Updated review

They are beautiful light filtering bamboo and have them in every room. And they are cordless.

Date of experience: April 15, 2025

Always a great product
March 8, 2025
Previous review

Always a great product.

Date of experience: February 26, 2025
Maryland
1 review
0 helpful votes
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Satisfaction
April 15, 2025
Updated review

Length color material easy hanging operation up and down and easy to clean

Date of experience: April 5, 2025

Great prices
March 1, 2025
Previous review

Great prices

Date of experience: February 19, 2025
Pennsylvania
1 review
0 helpful votes
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Worth it
February 26, 2025

Easy to order and a good fit. Simple to install. Definitely would order again

Date of experience: April 3, 2025
Pennsylvania
1 review
0 helpful votes
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Still working with Customer Service
October 26, 2024

Blind arrived in good condition and appeared to be good quality. However, after installation, there is a problem either the blind closing properly. I contacted Customer Service and was sent an installation video which confirmed the blind had been installed as directed. I have yet to hear back from Customer Service as I was told they would contact the manufacturer. Will reach out to them again to hopefully resolve this issue.

Date of experience: November 18, 2024
Washington
1 review
0 helpful votes
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This is just what I wanted.
February 18, 2025

I found it easy to make my order. The blinds look great and match my other pair in the same room. Thanks for the quick service and accuracy.

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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Love them
February 19, 2025

Easy and have been a long term customer. Bought several blinds over the years. Always as i ordered them.

Date of experience: March 27, 2025
Pennsylvania
1 review
0 helpful votes
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Wonderful service, great products.
January 13, 2025

Very easy to order online. Felt very confident website is great. Follow-up wonderful. Everything happened as it was supposed to very pleased, 5 stars.

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Nice blinds, great price!
October 27, 2024

The 2 inch faux wood blinds I ordered look
Nice, fit perfectly and were easy to install.
They arrived quickly and the price was great. I would order again.

Date of experience: December 1, 2024
Connecticut
1 review
0 helpful votes
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Great online shopping experience
October 24, 2024

I like the fact that you transfer my measurements and selections over to each blind or shade I looked at. This really made for a positive shopping experience just like being in the store...

Date of experience: November 27, 2024