AmericanBlinds has a rating of 4.6 stars from 675 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality and great price. AmericanBlinds ranks 5th among Doors & Windows sites.
The blind is perfect for my kitchen window. I had to call twice because I felt that the first rep was not providing accurate information about the color. I called back and spoke to someone who gave me a totally different answer. Thank goodness I listened to my gut.
Great price and great purchase Love it!
Great experience. I did have to go to a YouTube channel that showed how to install the upper and lower mounting brackets but it was easy
It was quick and easy to order blinds. However, I didn't receive the blind that I ordered and I am still waiting to hear back about what is going to be done.
It was quick and easy to order blinds.
Disappointed I couldn't use the coupon you sent me with the fabric samples. Also, the quality of the fabric shades wasn't as high as I thought it would be which is why I'm giving a 4 star rating.
My final total was $674...then when I paid it jumped up $55...what the heck!
Then I was billed $731
That order was cancelled because manufacture would not make what I was able to order. Then representative sold me on clear view cellular shades. No chords visible- not true and they are 1.5" deeper than original specs. Extending out of the wood frame window- beautiful blinds if you want strings going down both sides of window and they can be recessed! I had to pay more too!
My final total was $674...then when I paid it jumped up $55...what the heck!
Then I was billed $731
I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?
Pull cord failed shortly after purchase. 4, two foot wide by 6 foot tall blinds were ordered at just under $600! Company did not honor their posted satisfaction guarantee (shown below). Spend your money somewhere else. I was told to sell the blinds to someone else? How is that a useful suggestion? Called for help twice (they are not able to take emails because there is too much volume... there's a clue), clerks were distant and un-helpful. What modern company can't have an email interface... one that wants nothing in writing perhaps.
Ordered a large shipment of 13 blinds for a client. Blinds shipped from Korea thru DHL. First delivery of 3 blinds arrived "almost"on time. Remaining came in 4 separate shipments, the last more than a week later. Quality and price were fine (although one was incorrectly sized) but client was unhappy because they had to live without window treatments for so long. I decided to give them a second chance and ordered 4 "quick ship" blinds, due to ship 11/29 for delivery by 12/6. As of today, 12/5, they have not shipped. I will not use again.
Personally worked with a sales rep to place our second order from American Blinds. The sales person told me exactly how to measure the windows to ensure the correct measurements. When we finally received the window treatments, 5 in total, two of the were the incorrect size. When I called customer service, they said it was my fault for not correcting the sales persons mistake in 24 hours. Now after having the window treatments (first order was 8 items, second was 5 items) for several months, they are very poor quality. Overall, I wish I had ordered from another company.
Hello Kelly! Thank you for taking the time to review us. I am very sorry for the frustration this fit issue has caused, and I apologize that these were not the quality you had anticipated when ordering as well. I can understand how concerning this must be, and I really would like to see how I can help! Could you please send me an email at socialcare@americanblinds.com with your order information? Once I have received your response, I'll be happy to check into this for you right away! - Lauren A.
These blinds are fine, particularly for in inset mount.but the less expensive ones, at least, end up looking rather messy on the top. The brackets remain visible even with the extra clips and slats provided. As an architect I find the double slat look clunky so reduced it to one, but still, it's not a very clean look. That said, for the price, they are fine. I'd work on that top detail, however.
Clear options for good, basic blinds
Measuring instructions were easy to follow, ordering was simple. They arrived in a very timely manner. The shipping was geared to protection of the blinds. Easy installation.
The shades operate flawlessly. So happy with our order. Thank you.
They are beautiful light filtering bamboo and have them in every room. And they are cordless.
Length color material easy hanging operation up and down and easy to clean
Blind arrived in good condition and appeared to be good quality. However, after installation, there is a problem either the blind closing properly. I contacted Customer Service and was sent an installation video which confirmed the blind had been installed as directed. I have yet to hear back from Customer Service as I was told they would contact the manufacturer. Will reach out to them again to hopefully resolve this issue.
I found it easy to make my order. The blinds look great and match my other pair in the same room. Thanks for the quick service and accuracy.
Very easy to order online. Felt very confident website is great. Follow-up wonderful. Everything happened as it was supposed to very pleased, 5 stars.
The 2 inch faux wood blinds I ordered look
Nice, fit perfectly and were easy to install.
They arrived quickly and the price was great. I would order again.
I like the fact that you transfer my measurements and selections over to each blind or shade I looked at. This really made for a positive shopping experience just like being in the store...
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.
Hello Terry, I am so sorry your blinds are having problems already and also that our service team was not helpful by phone. I wish this was not your experience with us. You are covered by our 3-year warranty, so I would love to further assist and determine the best solution for you. Please email our social care team at socialcare@americanblinds.com, include your full name, order number and phone number on file. We look forward to your message. -- AmericanBlinds.com Social Care team