Always Fits

Purchased a few gifts cyber Monday that I was overly excited about. The gifts I found matched the recipients personality perfectly and I could not be more pleased! Site was easy to navigate and checkout was straightforward. However, without any notice, my order took two weeks to even leave their facility. It then took another week and a half to finally be delivered on December 24th. Granted, it was the holidays, but why did my very small order take two weeks to even leave their warehouse/facility/whatever. I did send a few emails throughout the process about delayed processing, but never received an email back. On top of that, the items were clearly thrown, then shoved, into a small box. I had to steam one of the items I purchased as it was a gift and looked like a crumpled paper towel after unboxing. Although they have great products, I will not be shopping with them again. Such a shame. Zero customer service.

More variety of cards and drop down selections for what type of cards

I ordered from this place 3 weeks ago and still haven't received my order, then when you ask them about your order they hit you with a 1 page story of how only 8 females work there and blame it on the warehouse and how they are not Amazon. It's unreal all the excuses they are making, like if you own a business get it together. Nobody wants to hear about all these excuses you are giving your customers, then they won't offer any type of incentives for the inconvenience they put you through. It's a joke I ordered gifts for Christmas now I will get it after Christmas and I get a sob story in return. Never experienced any thing like this and I shop from many small owned business all the time there is no excuse for this. I will never order from this place again.

I ordered Valentine's Day cards on February 6th. Estimated shipping time 3-5 days, no problem. By Valentine's Day, they still hadn't arrived, so I had to scramble and buy my wife whatever leftover bad cards remained in the scraps at a nearby store at 4pm on Valentines Day. (BTW, I bought my kids' cards from a different vendor (PaperSource) on the same day as AlwaysFits, and the Paper Source cards arrived on Feb.10). Mistakes happen, but the reason for the one-star review is customer service. They won't refund my order. They replied, after two emails, that "sometimes orders arrive a bit later than expected," And if it didn't arrive by several days AFTER valentines day, they would "Look into this further". The order never came, and I never heard further from them. Don't use this company.
EDIT: On Feb.21, after my fourth attempt and a few one-star reviews, they refunded the order - "because it didn't arrive by 2/17" - repeating their "sometimes packages arrive later than expected" policy. Bottom line - 99% of companies would automatically refund a missed holiday order that had been guaranteed to arrive before the holiday.

LOVE this site and everything on it! <3 Everyone always says I get the funniest or coolest or most fun gifts. Every time i go on this site i find new things that i love and that are perfect for friends and family.

I had a wonderful experience with Always Fits--I ordered the sponge birds that sit on a perch and they are really good quality and even cuter in person! Also, I wasn't sure if the package had shipped yet (USPS was chaos this holiday season) so I contacted Always Fits and asked when I might expect to receive my package and they got back to me immediately and were super helpful! There are so many fun, unique things on this site and I will absolutely be back to find more birthday and Christmas gifts soon. :)

This company is the COOLEST one you will ever come in contact with. Seriously. They have taken a page STRAIGHT out of Tony Hsieh's book on customer relations - not only do they have quality products at a reasonable price, you can normally score a coupon and you can communicate DIRECTLY to the CEO. Tell me the last time you got Fred Smith on the line because your FedEx package was late?! I'm waiting... Yeah. Thought so. Their products also help this Xennial take a trip down memory lane and it's great for Gen Z'ers as well! Good luck bridging that gap! If you're looking for a high-quality product at a decent price, look no further!

Easy to order, product came as shown on website in just a few days! Will definitely order from them again! Thank you!

I love your website, it's perfect for shopping for that friend or relative that has everything already. An easy site layout and ordering format make shopping fun.