Great so far second time buying first was great hope this will be the same.
My second order was damaged. Now I am dealing with getting it replaced.not going to well.
It's taking to long. I paid extra to insure my purchase in case of damage so one would think this
Would be an easy task. Not so still waiting.
Did not include any type of instructions or information about the part. Which would not be a problem except the part has been changed from what the original was design was. Attempted to contact adventure RV via phone unable to speak to an actual person. Tried to do a live chat with a person on the website was told to fill out a help ticket. Would of been nice to know what wiring tab went to what. Not at all impressed with customer service.
I need this part, but it seems you really cant commit to a shipping time. I could pay for expedited shipping but there's no guarantee that will happen. I guess all I can do is order it and cross my fingers I get it in time for vacation.It sounds like the company is too big to give good guaranteed service.
Had a little trouble finding where to go to find the part I needed, but I'm 73 years old------enough said. :) We received this part way ahead of the time we were told to expect it. It's the right part needed for our fridge--------we will definitely use Adventure RV again.
Was fast and easy now lets see what i get in the mail hope it works got it very fast brand new boxed and shipped well very happy with this company great service and 75.00 less then here at my home rv dealer even with shipping it was cheaper
Shopping for an air filter on Amazon I was shocked at how expensive they were so after doing a quick internet search I found this site where they were about 1/4 the price so I bought 3 plus a new grill cover for less than what Amazon wanted for just one filter. Quick service too, delivered within a few days. This will be my go to source for anything RV related.
Site not user friendly (I was using an iPad). Took much longer than it should have to add stuff to cart... It was a guessing game trying to figure it out. Checking shipping cost. Not easy (no directions) on how to get back. I order items off Amazon, eBay, Auto parts online stores all the time. I had to give the iPad to my wife for her to figure it out.
The shopping experience was easy on line. The shipping rate and service was good, but the packing of the product was very poorly done which caused damage to one of the gallon cans that was purchased. I have checked the contents and it appears to be fine. There was no leakage from the can. The box that my items were shipped in only had 3 pieces of packing tape holding the top closed.
Well I just placed the order but one thing I can say is you had the best price compared to everybody else. Ok...update/ I received my hot water tank a couple days ago, it showed up pretty quick. I haven't tried to install it yet but it appears to be the right one and looks good. I will definitely order again. Thanks!
Best price I could find. First time buyer but hope to be back for similar savings. Hope delivery time is not too long a wait and I will update my experience after part arrives.
UPDATE: Delivery was faster than I expected and the packaging was very sturdy although there was a hole in one end of the shipping box but that was probably due to those transporting it.
Very easy site to navigate. Order delivered quickly and on time as promised. We needed a replacement motor for our RV bathroom fan. We checked all the local stores, and they had to order it. Their cost to order was more than this site with expedited handling, so we received it sooner than had we ordered it through one of the stores. VERY happy to have found this site, and my husband has tucked the catalog away for future use!
Thanks!
Easy to find my item and good shipping rates. The product arrived in a timely manner and was exactly as advertised on the website. I am very satisfied with this Adventurerv.net transaction and will use them in the future as opportunities arise.
Paying was a real pain since your processing system will not accept my bank debit cards. It insists that there is a mismatch in the billing address which was not true. I had the bank website open side by side with your checkout process website and they matched exactly. There is definitely a problem on your end which your chat help people and email ticket people refuse to acknowledge. I finally had to use a credit card which has the same address but is from a different bank to get the order through.
Once I finally was able to place the order, everything went smoothly. The ordered item came very quickly and packaged well.
I have never used your website before and needed a new converter for our camper. I googled the converter we needed and your website came up. After reviewing the specs on the converter you had to offer. I felt it was the one we needed and ordered it. Ordering was easy and delivery was timely. While waiting for our package an email was sent out with tracking information and got here prior to the estimated arrival date. I would say that was pretty awesome. Now we can get back to what we like to do best...CAMP. Happy Camping Ya'll!
If I get my order quickly then I will be the extremely happy and satisfied customer!
I received my order faster than I even expected so I would highly recommend this company, however the only disappointing part was the expensive delivery charge. Paying over double what the price of the item was, is a bit extreme, but needed this item immediately, and they delivered!
We were having issues with our water heater. I called the water heater manufacturer, two RV dealers, and an independent RV repair shop. No one could seem to help us, so my husband found the parts he thought would fix the issue from this website. Order arrived very quickly. He was able to fix the issue and we're happy we did business with them.
Great prices, but found the same product on ebay for less from Adventure RV.com,surprise you have many different prices for different sites. I will check out ebay first next time.
It took a while to receive the order longer than other company's that I ordered from at the same time(several
Days more, I guess I should have paid for faster shipping.(that would do away with the $$ that I saved with Adventure RV over Amazon's free, faster shipping)
Your prices will make me order from you again if I don't need it quickly or am willing to pay for express handling.
The ordering process was simple and delivery was suppose to be between 5 and 11 days. Received the shipment in three days of placing the order. Have not yet installed the air conditioner but it arrived in good condition on a small wood skid, packaged in cardboard around all sides and over the top.
All products shipped arrived, still one item that has not been shipped out of the same order. One item was missing pieces, but was quickly resolved. Would have like to talk to someone about my missing pieces instead of getting a busy signal when i called and having to handle the problem via email.
Item was exactly as described and what we needed. Unfortunately, it was a propane gas water heater, and there was no tech support available for installation...I guess due to liability. Luckily, we have a friend who is a technician, and he was able to get help from the manufacturer (Suburban), but only because he was a technician. They would not help us a just regular customers.
Answer: Shady goings on regarding Credit cards. They ran mine weeks after I was on their site, totally caught me by surprise. I had abandoned an attempt to purchase an item from them as I could not contact anyone, eventual email response was so unprofessional that I KNEW it must be a ripoff. So I went elsewhere. Then a surprise charge on my ccard for nearly $900. I found that they have YEARS of VERY negative reviews about customers service, wrong parts, looooong ship times... AND they treat EVERYONE horribly! You've been warned, wish I was! Doug Z
Answer: Best price for the product I needed. Also they supposedly could get it to me as fast as the competition. But that was not the case.
AdventureRV.net has a rating of 3.8 stars from 9,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdventureRV.net most frequently mention free shipping, credit card and shopping experience. AdventureRV.net ranks 77th among RV sites.