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Abe's of Maine

Overview

Abe's of Maine has a rating of 2.2 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Abe's of Maine most frequently mention customer service, credit card and next day. Abe's of Maine ranks 178th among Camera sites.

service
41
value
39
shipping
36
returns
33
quality
34
This company does not typically respond to reviews
+4
How would you rate Abe's of Maine?
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New York
1 review
10 helpful votes
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Bait and switch
January 11, 2015

Bait and switch. Huge scam. Just read the other reviews. This "business" needs to be shut down. What they're doing should be illegal.

Date of experience: January 9, 2015
Michigan
1 review
4 helpful votes
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Deceived on price
January 10, 2019

When I purchased advertised price it ended up costing me approx $400 more than advertised. Will never order from this company again!

Date of experience: January 10, 2019
Connecticut
1 review
0 helpful votes
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Highly Recommended!
January 2, 2018

Great selection to choose from with great prices, highly recommended.
New Year Celebration... Blowout sales going on now!

Date of experience: January 2, 2018
Georgia
1 review
0 helpful votes
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Fast and free shipping my camera arrived a day after I ordered it.
Thank you Abes of maine for rushing my package for the holidays

Date of experience: December 28, 2014
Texas
1 review
9 helpful votes
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Cannot reach any person by calling the phone numbers posted on website. To me it seemed to be a fake company w/o any customer service.

Date of experience: May 1, 2016
Ohio
1 review
3 helpful votes
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Recently purchase a microwave from them on amazon, everything shipped in 2 days and in good condition.

Date of experience: February 10, 2014
New York
1 review
7 helpful votes
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Horrible we ordered a tv said no to extras and upgrades and got charged for them anyhow and they wont refund their own mistake

Date of experience: February 12, 2015
New York
1 review
7 helpful votes
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SCAMMERS
December 21, 2017

This place used to be good 10 years ago but now it seems the are just SCAMMERS. I compared prices and did research for a month before buying a 4k tv and went to their site multiple times because I bought there before. After 30 days or so I decided to go all in and buy a top of the line 4k. I ordered it Friday night and waited for a shipping confirmation. 2 days later I got an email stating call Jeff to confirm order so I called immediately. Well Jeff the SCAMMER told me my TV was an oversized box and I needed to pay $288 extra for insurance? There goes their FREE SHIPPING claim that they use to draw you to their site. I told him absolutely not paying it. That didn't even seem to phase him? He just moved on to tell me the model I bought was discontinued and he could sell me the latest model for the same price. What this FOOL didn't know was I did my research and the model he was going to try and give me was GARBAGE and I could get it $500 cheaper elsewhere! THANKS BUT NO THANKS CLOWN. So I cancelled my order and called my credit card company immediately and warned them of these FRAUDS. My recommendation is STAY AWAY FROM THESE SCAMMERS!

Date of experience: December 21, 2017
Texas
1 review
5 helpful votes
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Abe's of Maine does not stand behind the products they sell or their warranties.
I bought a Canon 5D Mark III Digital SLR and a 2-year warranty that was supposed to cover everything but malicious damage and losing the camera. The camera was used extensively around water, but was not dropped in the water. It started working poor, so we took it to an authorized dealer who said there was moisture inside and could not be fixed. I contact Abe's warranty company, New Leaf, and explained the camera was not dropped in the water but there is moisture damage. New Leaf said the camera was not covered, had I dropped in the water it would have been covered; but since I was truthful and explained it was used around water New Leaf would not honor the warranty.
I then contact Abe's of Maine and Lisa, the Customer Service Manager, said they would "make this right". After trying for several months for Abe's to cover the warranty and "make it right", Abe's offered to give me back what I paid for the warranty, I don't want the warranty payment back; that would be like paying car insurance and when you need the insurance they give you your premium back with no coverage. Wednesday, October 24, Abe's of Main offered to SELL me a camera at a discount. I don't want to buy another camera from Abe's, I want the camera replaced under the warranty.
I first contact New leaf and Abe's in July and four months later I am still trying to get Abe's to do the right thing and honor the warranty I purchased on the camera from them.

Date of experience: October 28, 2018
Florida
1 review
1 helpful vote
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I wasn't sure which camera I wanted to go with so I called and had a salesman walk me through the various products. Great service!

Date of experience: February 9, 2014
Florida
1 review
5 helpful votes
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I have No idea how this company can sell Gray Market Cameras, I personally called Nikon USA and gave them my serial number. Abe's of Maine sell Gray Market items. So Nikon USA will not fix it.

Date of experience: November 25, 2019
Montana
2 reviews
29 helpful votes
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I'm hoping the arrogance of the headline I wrote at the bottom will help someone who isn't sure. Half of the reviews here are one-star. That's real bad. And it looks like someone working for Abe's did the bundle of five star reviews all in the same month. I'm a 30-year pro and can't believe I actually ordered a grey-market D750 from these guys, today. How stupid can I be? Very stupid if I think I'm saving $700. Got the requisite after-hours phone call (that I was promised earlier in the day I would not receive) saying I ordered an import, which I clarified was a Grey Market body (no warranty). This guy actually said with a straight face that the camera's Menu and Display on the import version are not in the English language and cannot be programmed in English, but he would sell me one that does come in English for $400 more. I said he was lying, twice, and cancelled the order with no further discussion. I am also certain the camera that "speaks English" he offered for $2,000 and said was "USA warranty" is the same grey market camera listed for $1,550. I was willing to gamble and not have a warranty for the $1,550 price, I thought for exactly one day anyway (Store-offered warranties are worthless). The only way to get a NIKON USA warranty (the only one that will get your camera fixed) for a D750 is to pay the current $2,299 across-the-board price for this camera at a Nikon USA dealer. That's what I'm doing tomorrow. This whole experience made me feel angry at myself for being an idiot, and sad for the other 'customers' who were excited about ordering their new camera and then, on a daily basis, around the country, are getting these phone calls and lied to by professional liars. That's their job. To lie and con. To create alarm and panic. I understood right away what was going down. Unfortunately most don't have a clue. What got me to try them? Why, they have a website that makes you think they're a homespun ma and pa place that grew into a bigger deal because they're so darn special kids. Damnation. Just shoot me. (There's a little square checkbox below this asking if I want this business to see my review. If only I could do more).

Date of experience: January 19, 2015
Georgia
1 review
4 helpful votes
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DIsaster!
July 7, 2019

I ordered a Nikon Z7 with the FTZ online for $2800. A good deal. I get a call the next morning from the infamous Jeff and he starts the upsale. NO problems with that, but I think the only time this guy is not lying is when his mouth is shut.

Needless to say that the camera price increased a few hundred dollars when I received the receipt. Hmm. I asked about pricing and he stated that I ordered the "Retail Package". You know, the one that comes with the strap, eye piece, battery and instruction manual. Geez. I immediately stated that I wanted to cancel the order and I even sent an email 2 different times during the day to do so. Oh no, it had shipped already and that was before 1PM EST. Miraculously in 1 hr UPS had picked it up. That was just part of a chain of lies. UPS actually picked it up after 7PM EST.

UPS label arrives to me via email from Abes of Maine. Sent: Wednesday, June 19,2019 6:53 PM. Notice the time of the UPS Label creation - Label Created 06/19/*******:07 P.M.

I would not deal with these clowns!

Date of experience: July 6, 2019
1 review
1 helpful vote
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Easy peasy
March 16, 2015

Thank you Abe's of Maine for the great service I received my samsung 55inch 4k tv in just 3 days And I saved over $500 from my local store Will recommend you guys to all my family and friends

Date of experience: March 15, 2015
California
1 review
10 helpful votes
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The usual. Placed the order, received the email to call to confirm, called and was told that the price is for a european version. Cancelled the order

Date of experience: December 2, 2016
Utah
5 reviews
10 helpful votes
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Scammers
October 12, 2020

Bought a Canon camera and lenses. Tried to register the camera, Canon website didn't recognize the serial number.

Date of experience: October 11, 2020
New Jersey
1 review
1 helpful vote
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Great Service
March 27, 2017

Was referred by previous customer, you had great prices and delivered on time I will be back! To order again the near future.

Date of experience: March 27, 2017
New York
1 review
20 helpful votes
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Fast shipping on lenses, ordered the canon 24-105. I paid about $200.00 less than amazon and Bestbuy.

Date of experience: February 17, 2014
1 review
2 helpful votes
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Excellent
March 29, 2015

Excellent customer service. Roy was great to deal with. Will definitely order from them in the future. A+++++

Date of experience: March 29, 2015
North Carolina
1 review
0 helpful votes
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LUV THIS SITE
January 2, 2018

Very good prices reasonable
Also nice shipping
Such a nice company
Will most definetaly buy from here again

Date of experience: January 2, 2018