Overview
1800CPAP.COM has a rating of 4.6 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
Prompt delivery of the first type of mask I tried. When that didn't work for me I was given credit for a different one. Again prompt delivery on the new one which is just great. I'm sleeping so much better!
Suppose to send size Large but instead received Medium size. Unable to claim because item already open up.
Just recently order Large size again and still making the same mistake again. Tried many times to contact Customer service but failed.
Hello Noor A.,
Thank you very much for your time and invaluable feedback. We sincerely apologize for any error that may have occurred during the ordering or fulfillment process. Our customer service team is standing by to assist you via email at support@1800cpap.com, or by phone at 1-513-229-0952 (International Calls). We appreciate your continued business and hope that we can resolve this matter as soon as possible for you!
Kind regards,
Customer Service - 1800CPAP.com
I ordered the wrong part, was told the correct part, then ordered it, and was wrong part. Sent back wrong part but will only get credit for once since I opened one package and since it's "medical" I had to open eat opened package. Now the package I sent back has not been found so I'm out over $150 and don't have part I need. Experience is not good.
Hello Daniel,
Thank you very much for your time and invaluable feedback. We sincerely apologize for the unfortunate circumstances you have experienced with your order(s), as well as your return. Rest assured, the matter will be escalated and rectified appropriately. Again, we sincerely apologize for the inconvenience and greatly appreciate your continued time and patience during the return process. For immediate assistance, please contact our customer service team at 1-800-274-1366.
Kind regards,
Customer Service - 1800CPAP.com
I recently wanted to try the N30 style cpap mask and cushions, where the tubing is located in the front instead of on top of the head. Ordering was easy, and delivery of the supplies was prompt and exceeded the estimated time of delivery. This is the second time I have ordered from this company and the experience has been stellar both times. I will definitely order from them again.
Hello Marian!
Thank you so very much for your valuable time as well as your valuable feedback. We hope you are enjoying your N30 style cpap mask and we are highly thrilled to hear our company has met and continues to meet your expectations. We appreciate your continued business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Fast service and a good price because I pay for my cpap supplies out of my pocket
Hello Gordon!
Thank you so much for your time as well as your valuable feedback! We are happy to hear that our company has met your expectations and we greatly appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Easy to order & pay online. Free shipping took 14 days, most likely due to Thanksgiving shipment volumes. Items arrived without any other surprises.
Hello Andrew!
Thank you so kindly for your time and feedback! We are happy to hear that our company has met your expectations and hope that you are enjoying your order. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Found what I need - Airfit P10 pillows at reasonable prices, not at the price gouging I've seen elsewhere, including on Amazon.
Hello Gary!
Thank you so very greatly for your valuable time as well as your precious feedback! Our company is delighted to hear that we have met your expectations and we hope that you are enjoying your order from us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
If your snore get it checked out. It may be nothing or you may need the use of a CPAP or some other device to keep you ALIVE!
Hello Ezra!
Thank you so very much for your time and valuable feedback! Our company is happy to hear that we have met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Items I am looking for are always in stock and shipping is fast and easy.
Hello Lisa!
Thank you so very much for your invaluable time and feedback! We are thrilled to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I got the part I needed, quickly and efficiently. Good job!
Hello David!
Thank you so very much for your time and feedback! Our company is happy to hear that we have met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
It was easy to order
Happy it accepted my flex card
Hello Gayle!
Thank you so greatly for your time and feedback! Our company is happy to hear that we have met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Decent prices and very prompt delivery. Happy customer
Hello Joell!
Thank you so greatly for your precious time and feedback! We are happy to hear that our company has met your expectations and we are very glad to hear you are happy. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Ordered bags to clean hose etc... fair, reliable good prices
Hello Geoffrey
Thank you so much for your precious time and valuable feedback! We are happy to hear that our company has met your expectations and we hope that you are enjoying your order from us. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Always prompt delivery with exact product i purchased
Hello Anthony!
Thank you so kindly for your precious time and feedback! We are happy to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Product arrived in a timely manner. Equipment was as expected.
Hello Jim!
Thank you so very much for your precious time and valuable feedback! We are happy to hear that our company has met your expectations and we are here for any of your current or future CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Shipping was fast and the parts were fairly priced.
Hello Parker!
Thank you so much for your valuable time and feedback! We are happy to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Good efficient service, no problem with delivery at all
Hello James!
Thank you so kindly for your precious time and feedback! We are happy to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Didn't realize that my unit did not come with the heated hose. This was an additional expense.
Spoke with Veronica,
Asking about delivery, was to my home or the local Apria Office in Gilbert AZ,.
Veronica gave me the tracking # and it is being shipped to my address.
I asked about disposal of my out of warranty broken AirSense 10 but she was not aware of
Disposal service through Apria. I will inquire when I speak to the Respiratory Therapist.
Told her I have a SoClean machine and wondered if it's compatible with the AirSense 11,she
Was not sure, said that I can just use soap and water to clean the items.
Hello Mary!
Thank you very kindly for your time and feedback! We are delighted to hear that our company has met your expectations and hope that you are enjoying your order. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I needed a new mask and the young lady was really polite and knowledgeable about my needs thank you
Hello Gordon!
Thank you so much for your valuable time and valuable feedback! We are delighted to hear that our company has met your expectations. We are here for any of your current or future CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Susan!
Thank you so very much for your time and valuable feedback! Our company is estatic to hear that we have met your expectations and we appreciate you and your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com